Reviews and expert opinion HostPixal

Mark Holden
Mark Holden
Web Hosting Expert
Sri Lankan host HostPixal offers a range of affordable hosting plans, but it is let down by poor pre-sales support.

Overview

HostPixal OverviewFounded in 2017, Sri Lankan host HostPixal is a relatively recent entrant to the hosting market. Its servers sit in Sri Lanka, the U.S.A., the U.K., and Germany, and its sells shared hosting, reseller hosting, VPS hosting, dedicated servers, and domain registration services.

HostPixal’s English-language website presents prices in U.S. dollars, but this website — or the underlying company — could be in transition. During the lifecycle of this review, its logo changed to one that reads “CloudServer”, even though the logos and names on the vendor’s social media pages stayed the same.

Features and Ease of Use

HostPixal offers three kinds of shared hosting — Shared Basic, Shared Plus, and Shared Prime — which differ in disk space and the number of hosted websites, domains/subdomains, and email accounts.

Whichever plan you pick, you will benefit from super-fast SSD storage and these features:

  • 99.9% uptime guarantee
  • cPanel control panel
  • Softaculous installer
  • SSD storage
  • JetBackup backups
  • DDoS protection

The popular and user-friendly cPanel control panel lets you manage all aspects of your hosting, including files, FTP accounts, email accounts, domains, and website backups. The companion Softaculous installer provides a library of hundreds of CMS and other programs such as WordPress, Joomla, Drupal, Magento, OpenCart, PrestaShop, Typo3, and phpBB.

Another useful feature is the Cron jobs that let you schedule scripts to run regularly rather than having to execute them manually every time.

Pricing and Support

HostPixal provides reasonably priced hosting subscriptions, and you can pay by PayPal or credit/debit card.

You can choose to be billed monthly, quarterly, semi-annually, annually, biennially, or triennially, but beware that the Shared Basic plan is only available on an annual basis. Unfortunately, there is no money-back guarantee as far as I know.

You should be able to contact this company by telephone, ticket, email, or live chat. I say “should” because I was unable to summon a pre-sales support response, which wouldn’t be so bad if the self-support knowledge base wasn’t so bare:

HostPixal Knowledgebase

Pricing

4.2

User reviews

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Comparison

How does HostPixal match up to the competition?

Hostinger Compare 4.9 Compare
InterServer Compare 4.8 Compare
HostPixal Compare 4.0 Compare
Bluehost Compare 2.5 Compare

Bottom line on HostPixal

HostPixal provides hosting perks such as SSD storage and daily backups with its decent set of reasonably-priced hosting packages. It’s a pity that the pre-sales support seems to be poor.

Pros

  • 99.9% uptime guarantee
  • SSD storage
  • Affordable prices
  • JetBackup daily backups

Cons

  • Knowledge base is almost empty
  • Unresponsive customer support

Visit HostPixal for affordable Sri Lankan SSD hosting.

Mark Holden
Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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