Is Your Website Down Right Now?

No one likes seeing an error message when visiting a website or checking on their own website. But before hitting the panic button, you need to determine if it is just down for you, due to, for example, configuration issues, or if it is down for everyone. Reasons it could be down for everyone include issues with the hosting provider, database and/or software issues, DNS issues, or DDoS or other hacker-based attacks.

There are two scenarios when this tool will be useful to you:

A user is unable to access your website: Maybe a visitor contacted your customer support center or wrote on social media that they are having a difficult time accessing your website. You can use our nifty tool to do a quick check and see if the web server is externally available and actively responding before racing down to the IT department. If the website is down for everyone, you can take the necessary steps to get it back up and running. If it is just on the user’s end, you can provide tips (ex: clean out their cache) so they can access the website.

A website you are visiting is not accessible: You enter the URL of a website you want to visit and surprise! You receive an error message that the website is down. Out tool will determine if the issue is on your end, such as connectivity, or if it is external, and therefore not in your control.

Our tool monitors the status of your website and checks if it is down or not. Once you enter the URL, a status test is performed on the domain in real time.

Once you make sure your website is really down, contact your web hosting company to get a status update on what is going on and how long it will take for the downtime to be resolved. It might also be pertinent to update your social media assets to let your customers know that there are technical difficulties and you are working diligently to fix it.