HostPacker is a global web hosting provider based in Noida, India. Established in 2011, the hosting company has control of data centers in U.S. locations from where it stores its cloud-based hosting infrastructure. Currently, it boasts of hosting more than 15,000 websites across the globe.
Some of its offerings are shared web hosting, cloud servers, VPS servers, dedicated servers, and domain name registration services.
Features and Ease of Use
HostPacker is known to have invested in a fast and reliable hosting infrastructure that does not compromise on performance. Some of the standard features you can expect from its hosting services are:
- Robust cPanel, Plesk control panels
- Unlimited email accounts
- Unlimited bandwidth
- DDoS protection
- IPv4 addresses
- Linux and Windows operating systems
- 99.9% uptime guarantee
HostPacker has control of data centers located in strategic, secure environments in the United States. The data centers are equipped with high-performance equipment and supplied by top brands in the industry, all but guaranteeing high uptime.
The hosting company is popular for offering VPS servers with fast provisioning, where it launches the virtual servers within minutes after customers have completed payment.
Moreover, all its servers are integrated with SSD cached hard drives with RAID-10 technology that provides maximum I/O operations ensuring fast and responsive hosting services.
With HostPacker, customers have the freedom to choose their preferred hosting platforms according to what suits their business needs. There are over 45 operating systems availed by the vendor that include Windows servers as well as CloudLinux platforms with operating systems such as CentOS, Debian, Fedora, Ubuntu, and SUSE, among other pre-installed applications.
I found it interesting that HostPacker has not included any backup services on its hosting solutions. This is despite the company partnering with R1Soft, recognized commercial backup software for web hosting providers.
Pricing and Support
HostPacker web hosting packages are pretty cheap, yet come with inflexible annual billing cycles. The hosting plans are listed in both Indian rupees and U.S. dollars. The hosting transfer facility is available at no cost, as well.
Also, HostPacker customers get to enjoy up to a 30-day money-back guarantee after which, if they are not satisfied with the vendor’s hosting services, they can ask for a full refund. The hosting firm guarantees an uptime of 99.9%.
Customers can get in touch with HostPacker’s 24/7 available support team via telephone, live chat, ticketing system, or by asking them a question through their pre-sales contact form. That said, the firm does not seem to have email support. Its technical support staff is quite responsive. I had a productive chat with one of their reps via live chat.
All the same, the hosting company has a very limited knowledge base.