Reviews and expert opinion HostDoc
HostDoc is an internet services provider located in the U.K. It has 8 data centers located across the world through which it offers an array of hosting solutions including reseller hosting, shared hosting, hybrid servers, KVM VPS, SSL certificates, and domain name registration services. The firm is made up of a small team of at least three full-time employees, yet it has a significant presence in a number of countries globally.
Features and Ease of Use
Some of the standard features you can expect to find in HostDoc hosting packages are as follows:
- CloudLinux operating system
- NVMe SSD storage
- cPanel control panel
- MySQL database
- Addon domains
- Free SSL
- PHP 5,7, support
- Daily Offsite local backups
- Softaculous 1 click install
- Free website migration
HostDoc offers shared and reseller hosting solutions to its customers. It uses NVMe SSD storage disks with DDoS protection for its shared hosting packages which ensures their clients’ websites load at superior speed.
The company provides offsite backup services to its shared hosting clients. Its shared hosting package comes with three plans. The basic plan includes 5 domains, 20 mailboxes, 5 FTP accounts, 10 databases, and 5 addon domains. Its advanced package comprises of an array of unlimited features including domains, subdomains, addon domains, mailboxes, FTP accounts, and databases.
Reseller hosting clients have access to jet backup services as well as RailGun which is incorporated in each reseller plan. In order to provide a personal experience to their customers, HostDoc only resells high-end hardware from renown manufacturers. Its resell infrastructure includes Clouvider, Hetzner, Incero I Hivelocity, and OVH.
HostDoc also provides high-performance KVM VPS server solutions to its customers. It offers hybrid servers with 100% resource allocation to the user. This is suitable for clients who want complete control of their servers. It also offers fully managed KVM VPS servers for users who need peace of mind. The hybrid servers are connected to a 10GBps network port for improved productivity. KVM VPS server users have access to dedicated RAM up to 32GB, dedicated cores and, nested virtualization.
The firm uses CloudLinux OS on its hosting packages. This allows users to incorporate other operating systems including Ubuntu, Debian, Windows Server, CentOS, among others. It uses choice enterprise hardware such as Intel Xeon E3’s, E5’s powered by virtualization technology for high performance of its hosting packages.
While the vendor offers free Let’s Encrypt SSL, clients who want more advanced SSL certificate options can get them at a fee. Available certificates include DV SSL, OV SSL, and EV SSL. HostDoc’s servers are hosted in its eight data centers located worldwide for close proximity to their clients.
Pricing and Support
HostDoc’s hosting packages are quite pocket-friendly considering the features provided by the firm. Its prices are all listed in the U.K. euro and are exclusive of 20% VAT. It offers a flexible billing cycle where clients can opt to pay either monthly subscriptions or to pay annually. It offers free website migration for shared hosting clients.
The firm offers a 30-day money-back guarantee to shared and reseller hosting clients while VPS clients have access to a 7-day money-back guarantee. It offers a 99% network uptime guarantee.
You can contact HostDoc’s support team via their live chat support, ticketing system, telephone, and email support. Its support team is available 24/7. I unsuccessfully tried contacting this support team via the vendor’s live chat, so I decided to instead send a support email. The vendor did not respond to my email.
HostDoc has a fairly knowledge base on its website.