Reviews and expert opinion HostDoc

Solomon Ndung'u
Solomon Ndung'u
Web Hosting Expert
HostDoc is a web hosting vendor based in the U.K. It focuses on providing shared hosting, reseller hosting, domain name registration services, and SSL certificates, among others.

Overview

HostDoc

If you are in a hurry, and just want the bottom line: for the same price as HostDoc you can get much better servers with 24/7 support with Hostinger, so why even bother?!

HostDoc is an internet services provider located in the U.K. It has eight data centers located across the world through which it offers an array of hosting solutions, including reseller hosting, shared hosting, hybrid servers, KVM VPS, SSL certificates, and domain name registration services. The firm is made up of a small team of at least three full-time employees, yet it has a significant presence in a number of countries globally.

HostDoc

Features and Ease of Use

Some of the standard features you can expect to find in HostDoc hosting packages are as follows:

  • CloudLinux operating system
  • NVMe SSD storage
  • cPanel control panel
  • MySQL database
  • Addon domains
  • Free SSL
  • PHP 5,7, support
  • Daily Offsite local backups
  • Softaculous one-click installer
  • Free website migration
  • Cloudflare

HostDoc offers shared and reseller hosting solutions to its customers. It uses NVMe SSD storage disks with DDoS protection for its shared hosting packages which ensures their clients’ websites load at superior speed.

The company provides offsite backup services to its shared hosting clients. Its shared hosting package comes with three plans. The basic plan includes five domains, 20 mailboxes, five FTP accounts, 10 databases, and five add-on domains. Its advanced package comprises of an array of unlimited features including domains,  subdomains, add-on domains, mailboxes, FTP accounts, and databases.

Reseller hosting clients have access to jet backup services as well as RailGun which is incorporated in each reseller plan. In order to provide a personal experience to their customers, HostDoc only resells high-end hardware from well-known manufacturers. Its resell infrastructure includes Clouvider, Hetzner, Incero I Hivelocity, and OVH.

HostDoc also provides high-performance KVM VPS server solutions to its customers. It offers hybrid servers with 100% resource allocation to the user. This is suitable for clients who want complete control of their servers. It also offers fully managed KVM VPS servers for users who need peace of mind. The hybrid servers are connected to a 10GBps network port for improved productivity. KVM VPS server users have access to dedicated RAM up to 32GB, dedicated cores and, nested virtualization.

The firm uses CloudLinux OS on its hosting packages. This allows users to incorporate other operating systems including Ubuntu, Debian, Windows Server, CentOS, among others. It uses choice enterprise hardware such as Intel Xeon E3’s, E5’s powered by virtualization technology for high performance of its hosting packages.

While the vendor offers free Let’s Encrypt SSL, clients who want more advanced SSL certificate options can get them at a fee. Available certificates include DV SSL, OV SSL, and EV SSL. HostDoc’s servers are hosted in its eight data centers located worldwide for close proximity to their clients. 

Pricing and Support

HostDoc’s hosting packages are quite pocket-friendly considering the features provided by the firm. Its prices are all listed in the euro and don’t include mandatory 20% VAT. It offers a flexible billing cycle where clients can opt to pay either monthly or to pay annually. It also offers free website migration for shared hosting clients. 

The firm offers a 30-day money-back guarantee to shared and reseller hosting clients while VPS clients have a 7-day money-back guarantee. It offers a 99% network uptime guarantee.

HostDoc
You can contact HostDoc’s support team via live chat, ticketing system, telephone, and email. Its support team is available 24/7. I, unsuccessfully, tried contacting this support team via the vendor’s live chat, so I decided to instead send a support email. The vendor did not respond to my email.

HostDoc

HostDoc has a fairly detailed knowledge base on its website.

How much does HostDoc cost?
HostDoc offers plans from $1 to $2. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which HostDoc plan should I get?
My recommendation is to start with a cheaper plan. You can always upgrade later on. HostDoc can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from HostDoc here.
How good is HostDoc’s customer support?
HostDoc is not ranked as one of our top web hosts. But that can also be a result of HostDoc being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Pricing

4.3

User reviews

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Comparison

How does HostDoc match up to the competition?

Hostinger Compare 4.9 Compare
InterServer Compare 4.8 Compare
HostDoc Compare 4.2 Compare
Bluehost Compare 2.5 Compare

Bottom line on HostDoc

True to its name, HostDoc seems to be the ultimate doctor for web hosting solutions. It has prescriptions for almost all, if not all hosting problems. The vendor’s commitment to giving its clients an incredible hosting experience comes across when you consider the apparent investments it has made in hosting infrastructure and expertise. Its many data centers bring it closer to its clientele all around the world.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.

Pros

  • Offers NVMe SSD storage disks
  • Provides 30-day and 7-day money-back guarantees
  • Offers 99% uptime network guarantee
  • Support includes telephone, email, live chat, ticketing

Cons

  • No video tutorials, blogs support
  • Doesn’t offer dedicated server hosting
Solomon Ndung'u
Solomon Ndung'u
Solomon Ndung'u is a writer, author, and SEO specialist. When he's not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.

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