The company’s Rome-based datacenter is certified in line with the international standard ISO 27001: 2005. It boasts a robust security system backed by biometric access control, video surveillance, motion detectors, card access systems, and flood sensors. So you’re in pretty safe hands.
The Europa Host website supports Romanian, English and twenty-four other languages, but the translations don’t work very well, and they leave substantial amounts of text still in Romanian.
Features and Ease of Use
Europa Host offers three personal shared hosting plans that come with different amounts of storage space (10-45 GB) and the number of hosted domains (10-30). For more storage space (80-250 GB), the company offers three business hosting plans.
These personal and business hosting plans provide:
- cPanel control panel
- Unlimited monthly traffic
- Unlimited subdomains
- Unlimited email addresses
- Unlimited SQL databases
- Daily external backup
Europa Host provides the Softaculous app installer and a website builder, both of which are beginner-friendly. The former helps you install and run your chosen scripts; the latter helps you create your website without any coding knowledge.
A distinctive feature offered for free by this provider is the WHMSonic SHOUTcast control panel.
You can easily upgrade to a higher hosting plan that will come into effect once you pay the price difference. But you can only downgrade your plan if you’ve been on your current plan for at least three months.
If shared hosting is not what you’re looking for, you’ll be pleased to see that the company offers three WordPress Pro hosting plans, three Linux VPS server plans, nine dedicated server plans, 3 reseller radio server plans, and 3 colocation plans.
Thanks to its state-of-the-art network infrastructure and hardware, Europa Host guarantees a 100% uptime.
Pricing and Support
Even though the published prices are exclusive of 19% VAT, Europa Host’s shared hosting plans are dirt cheap. However, to get the lowest prices on the entry-level personal and business plans, you’ll have to commit to an annual billing cycle. Higher plans allow you to pay monthly, quarterly, semi-annually, and annually in euros.
If you’re concerned about making a long-term commitment, Europa Host’s ten-day money-back guarantee should give you some confidence, although this is less than the 30 days offered by many other hosts.
You can reach this company’s customer support team via telephone (during extended office hours), ticket system, email, and an online form. You are encouraged to use the ticket system, but when I tried an email approach as a prospective customer… it went unanswered.
Those seeking self-help will be disappointed to find a limited FAQ section and an empty knowledge base: