We rank vendors based on rigorous testing and research, but also take into account your feedback and our commercial agreements with providers. This page contains affiliate links. Advertising Disclosure
  1. Website Planet
  2. >
  3. Blog
  4. >
  5. How to Cancel Your GreenGeeks Account and Get a Refund

How to Cancel Your GreenGeeks Account and Get a Refund

Mark Holden Mark HoldenWeb Hosting Expert
We noticed that ever since Hostinger reduced their prices, many users are closing their accounts with GreenGeeks.

GreenGeeks is a beginner-friendly web host with some impressive green credentials, but it’s not the perfect host for everyone.

If you’ve signed up and realized it’s not quite right for you, this guide will take you through the exact steps you need to take to cancel your account.

If you’ve found GreenGeeks to be too basic and you’re looking for a more developer-friendly host, check out SiteGround or one of our other recommended alternatives.

How to Cancel Your GreenGeeks Account and Get a Refund

GreenGeeks offers a 30-day money-back guarantee on all of its plans if you are not 100% satisfied. This means you can purchase a plan and test-drive it risk-free. However, once the first 30 days are over, you’re much less likely to be offered a refund.

How to Cancel Your GreenGeeks Account and Get a Refund-image1

If you’ve realized you would like to cancel, the process is quite simple. First, you need to log in to your dashboard and create a support ticket. It’s important to request a cancellation and a refund.

How to Cancel Your GreenGeeks Account and Get a Refund-image2

So far, so good. I then waited for around 12 hours before receiving a response.

Unfortunately, the reply didn’t confirm the cancellation had taken place. Instead, it was a sales email asking how the team could help resolve my issues.

How to Cancel Your GreenGeeks Account and Get a Refund-image3

Not the biggest deal, but it did mean an extra step for me to do before my refund would be processed. I simply replied I would like to cancel and get a refund.

I was pleased to receive a reply almost immediately confirming the refund would be processed.

How to Cancel Your GreenGeeks Account and Get a Refund-image4

I then received an additional email confirming my card had been refunded. Within a couple of days, the money was back on my card.

How to Cancel Your GreenGeeks Account and Get a Refund-image5

The Best Green Geeks Alternatives

  • If you’re looking for a host who is more developer-friendly, try Cloudways.
  • If you’re interested in managed hosting, you should definitely read about Liquid Web.
  • Looking for quality hosting for a great price? Check out Hostinger.

Easy Process, but a Bit too Sales-Oriented

GreenGeeks made an effort to persuade me to remain, and I can understand their intention. The team approached the situation without excessive aggressiveness, opting for communication through email. However, this did cause a slight delay of about a day in the process.

Regardless, the process was easy – it could be easily handled by a beginner.

I’m happy to report that the company was true to its money-back guarantee.

Rate this Article
4.4 Voted by 27 users
You already voted! Undo
This field is required Maximal length of comment is equal 80000 chars Minimal length of comment is equal 10 chars
Any comments?
1 comments
Reply
View %s replies
View %s reply
avatar
vyacheslav Ivchenko
Reply
They're a bunch of scammers. I'm surprised you got any refund. They usually do a fraction refund of what you paid. Also after the auto renew, they don't offer any refund and you can't even cancel until 15 days before the next auto renew which is complete scam.
Reply
Read more reviews
Related posts
Show more related posts
We check all user comments within 48 hours to make sure they are from real people like you. We're glad you found this article useful - we would appreciate it if you let more people know about it.
Popup final window
Share this blog post with friends and co-workers right now:

We check all comments within 48 hours to make sure they're from real users like you. In the meantime, you can share your comment with others to let more people know what you think.

Once a month you will receive interesting, insightful tips, tricks, and advice to improve your website performance and reach your digital marketing goals!

So happy you liked it!

Share it with your friends!

Or review us on

756875
50
5000
8725803
Best Speed & Uptimeimage

Great Hosting for a Great Price

Plus, get a FREE domain name and email