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How to Cancel Your GreenGeeks Account and Get a Refund
GreenGeeks offers a 30-day money-back guarantee on all of its plans if you are not 100% satisfied. This means you can purchase a plan and test-drive it risk-free. However, once the first 30 days are over, you’re much less likely to be offered a refund.
If you’ve realized you would like to cancel, the process is quite simple. First, you need to log in to your dashboard and create a support ticket. It’s important to request a cancellation and a refund.
So far, so good. I then waited for around 12 hours before receiving a response.
Unfortunately, the reply didn’t confirm the cancellation had taken place. Instead, it was a sales email asking how the team could help resolve my issues.
Not the biggest deal, but it did mean an extra step for me to do before my refund would be processed. I simply replied I would like to cancel and get a refund.
I was pleased to receive a reply almost immediately confirming the refund would be processed.
I then received an additional email confirming my card had been refunded. Within a couple of days, the money was back on my card.
The Best Green Geeks Alternatives
- If you’re looking for a host who is more developer-friendly, try Cloudways.
- If you’re interested in managed hosting, you should definitely read about Liquid Web.
- Looking for quality hosting for a great price? Check out Hostinger.
