Forthnet’s website is available in both Greek and English, but you get a lot less information with the English version that excludes web hosting details.
Features and Ease of Use
Forthnet provides a wide range of hosting products, including shared hosting, cloud hosting, VPS hosting, reseller hosting, dedicated servers, and domain registration. The comprehensive single web hosting plan comes with the following features:
- Windows or Linux
- Unlimited websites
- Unlimited bandwidth
- Plesk control panel
- Webalizer and AWStats
- 99.999% uptime guarantee
Even though the shared hosting service doesn’t come with an app installer, the Plesk control panel includes a one-click CMS app installer that you can use to install WordPress, PrestaShop, Drupal, Joomla, Magento, and more.
The drag-and-drop Sitebuilder that comes as standard with web hosting has more than 500 ready-made templates. You can, therefore, design your website yourself without having to hire a professional web designer.
Pricing and Support
As already alluded, there is only one fixed-price shared hosting plan. I don’t like the limited 1 GB disk storage, but you can add more storage space at extra cost.
You have to commit for at least a year, at a price that is relatively affordable for the European market, but there is no money-back guarantee (as far as I can see) to make you feel better about making the commitment. Pay by bank transfer or by visiting one of Forthnet’s many stores in Greece.
Considering the size of the company, I expected more self-support resources from Forthnet. There is an FAQ page, a few tutorials, and not much else.
On the other hand, the customer support team is reliable.
Although there is no live chat, there is a 24/7 support hotline, and you should get reasonably rapid responses via the email support channel. I received a detailed reply the following day when I sought support via email. TeamViewer is also available for remote support.