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Arvixe vs. SiteGround – Which One Is Actually Better? [2020]

Mark Holden
June 11, 2020

At first glance, Arvixe might seem a better choice among Arvixe vs. SiteGround with plans that have “unmetered everything”. But the reality is quite different. To make a fair decision about which of these web hosts is better, I tested both Arvixe and SiteGround across multiple categories. I found SiteGround winning this competition convincingly.

Click here to check SiteGround’s latest deals or continue reading to find what makes it outshine Arvixe.

1. Plans and Pricing

SiteGround wins with its lower prices and value-added freebies

SiteGround’s shared hosting plans (WordPress-optimized) are cheaper than Arvixe’s. Arvixe’s Linux shared starting plan is almost twice the cost of SiteGround’s Linux starting plan though you’ll get to host more websites and enjoy unmetered disk space. But the problem is – to get these prices, you’ll have to make a long-term commitment – biennial for Arvixe and triennial for SiteGround. If not, the monthly price charged by both these hosts is much higher though the starting plans cost almost the same. However, SiteGround offers more value for money by providing freebies like SSL, CDN, and site transfer.

SiteGround Web Hosting

Both these web hosts offer domain registration services but Arvixe’s prices are a bit lower. Arvixe offers a 45-day money-back guarantee while SiteGround gives you a 30-day money-back guarantee.

With its value-added freebies and lower prices, SiteGround wins this round.

2. Features

Multiple freebies plus better features help SiteGround win

SiteGround offers shared hosting (including managed WordPress and WooCommerce hosting) and managed cloud hosting plans. Its shared hosting plans come with multiple freebies including SSL certificate, Weebly website builder, website transfer, and WP installation. You’ll also get daily backup, WP-CLI and SSH, a staging environment, and on-demand backup copies (the last three available with the two higher plans).

With Arvixe, you’ll get shared (Linux/Windows and WordPress) and reseller hosting along with VPS, cloud hosting, and dedicated server hosting. Its Linux shared plans offer a free domain, Softaculous script installer, 1-click website builder, daily automated R1Soft backups, free website transfer, and shell Access/SFTP. However, there’s no free SSL on offer. You’ll get it only with the business hosting and VPS plans. Though no free CDN is on offer either, Arvixe’s team can help you configure one.

To compare SiteGround and Arvixe’s features, you can check this comparison table.

SiteGroundArvixe
Hosting TypesShared hosting (including managed WordPress and WooCommerce hosting) and managed cloud hostingShared (Linux/Windows and WordPress), reseller hosting, VPS, cloud hosting, and dedicated server hosting
Free Domain ×
Free SSL Certificate✓(with business hosting and VPS)
Disk Space10GB-40GBUnmetered
BandwidthUnmeteredUnmetered
Automatic BackupsDailyDaily
Control PanelcPanelcPanel, Plesk
Email accountsNot mentionedUnlimited
Free CDN×
Free Site Migration
Money-Back Guarantee30 days45 days

With more value-added features and freebies, SiteGround wins this round.

3. Performance

Arvixe does great, SiteGround lags behind

SiteGround offers a 99.9% network uptime SLA. It’ll compensate you with 1 month’s free hosting if its uptime is between 99.9% and 99.00%. For each 1% of uptime lost below 99.00%, it’ll give you an additional month’s hosting for free. Though SiteGround’s uptime was outstanding, its page load times weren’t that great. To know what went wrong, check our ​expert SiteGround review​.

Arvixe offers a 99.9% uptime guarantee. Before I conducted my tests, I had read some negative Arvixe reviews, which made me skeptical. However, it surprised me with its A+ score. To know how it fared, you can head over to our expert Arvixe review​.

SiteGround offers free CDN and dynamic caching while Arvixe uses Raid 10 drives to deliver enhanced performance.

With its better performance, Arvixe is the surprise winner of this round.

4. Security

SiteGround’s comprehensive security wins it

SiteGround gives you a bunch of security tools and features to ensure your website stays secure. A key one is its LXC (Linux containers)-based architecture that keeps your server securely isolated from other users. It also offers a Site Scanner for malware detection, PCI-compliant hosting to securely set up an e-commerce website, and has ModSecurity installed on all shared servers. It also runs Apache in a chroot environment with suEXEC to limit your server’s exposure, constantly monitors for vulnerabilities in popular apps and modules, and develops virtual patches in the form of WAF rules, whenever possible.

To keep your site and email protected, Arvixe offers multiple security features including firewall, redundant carriers, DDoS attack response, brute force detection, manual email filtering, SpamAssassin, SpamCop, and Spamhaus checks, and nightly security updates.

SiteGround edges past Arvixe with its comprehensive security.

5. Support

SiteGround’s lightning-fast support wins the day

SiteGround offers 24/7 support via live chat, phone, and helpdesk tickets. It promises an almost instant response for phone calls and chat inquiries while tickets are answered within 15 minutes on average. And I can tell that this web host delivers exactly what it promises, with its lightning-fast support. For self-support, you’ll get a blog, knowledgebase, e-books, and tutorials.

SiteGround Customer Support Chat
SiteGround Customer Support Chat

Arvixe’s support channels include 24/7 live chat, email, and support ticket. However, only its live chat gave me quick replies. I couldn’t make the support ticket inside the customer dashboard work and my email queries went unanswered. For self-help, there’s a blog, knowledgebase, and a discussion forum though the forum mainly has server status messages.

Arvixe Customer Support Chat
Arvixe Customer Support Chat

With its superb support, SiteGround wins this round easily.

SiteGround Wins This Competition Hands Down

Though SiteGround needs to work on its page load times, it outperformed Arvixe on pricing, features, security, and support. But before you choose from Arvixe or SiteGround, keep in mind that only SiteGround made our list of top 10 web hosts. You can see how it did in comparison with other  best web hosting services​.

Comparison Table

 

SiteGroundArvixe
Plans and PricingShared hosting and managed cloud hostingShared hosting, reseller hosting, VPS, cloud hosting, and dedicated server hosting
Key FeaturesFreebies like SSL certificate, Weebly website builder, website transfer, WP installation, daily backup, WP-CLI and SSH, a staging environment, and on-demand backup copiesFree domain, free SSL (with business hosting/VPS), Softaculous script installer, 1-click website builder, daily automated R1Soft backups, free website transfer, and shell Access/SFTP
PerformanceCredit-backed 99.9% network uptime SLA; free CDN and dynamic caching99.9% uptime guarantee; Raid 10 drives
Security LXC-based architecture, Site Scanner for malware detection, PCI-compliant hosting, ModSecurity, Apache run in a chroot environment with suEXEC, constant monitoring for vulnerabilities, virtual patch development in the form of WAF rulesFirewall, redundant carriers, DDoS attack response, brute force detection, manual email filtering, SpamAssassin, SpamCop and Spamhaus checks, and nightly security updates
Support 24/7 support via live chat, phone, and helpdesk tickets; blog, knowledgebase, e-books, and tutorials for self-help24/7 live chat, email, and support ticket; blog, knowledgebase, and discussion forum for self-help

FAQ

Is ​Arvixe better than ​SiteGround?

No. When I tested both these web hosts, I found SiteGround to be better, thanks to its pricing, features, security, and support. But before you decide, I suggest you check our list of ​the best web hosting services.

Does Arvixe offer WordPress hosting?

​Yes, Arvixe offers a managed WordPress hosting plan. This means its team will handle all the technical aspects of WordPress for you. If you don’t think Arvixe is the right choice for you, I suggest you choose one of the best managed WordPress hosting providers.

Does SiteGround offer VPS hosting?

No, it doesn’t offer traditional VPS hosting. But don’t lose sleep because there are many other VPS providers to choose from. To get a cost-effective and reliable VPS, you can check our list of the best cheap VPS hosting services​
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