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HOSTINGER Expert Review

Platform Score

4.8/5
  • Ease of Use
    4.5/5
  • Features
    4.9/5
  • Pricing
    4.9/5
  • Support
    4.9/5
Hostinger Customer Service 5 (1)

Ranked 1st from 668 Web Hosting

Overview

Overview

In the time you’ve read this sentence, someone has just registered with Hostinger. Over 8,000 new customers sign up for Hostinger each day. Since 2004, over 29 million people in 178 countries have chosen Hostinger to host their website and for good reason.

Hostinger offers next-generation technology with servers deployed in seven regions globally over a network of Tier-3 data centers. What this means is that Hostinger clients enjoy near-perfect uptime, fantastic speeds, along with excellent data security.

In addition to shared hosting services, Hostinger also offers VPS Hosting and Cloud Hosting services. Their shared hosting plans provide excellent value at affordable rates and outstanding customer support. However, from personal experience, it appears that their WordPress auto-installer can be problematic which may cause issues for some site installs.

User Reviews

Fast, excellent, high-speed service

Fast, excellent, high-speed service and racing in order to give you a quick and easy to find what you want in a limited time and fast. There is something wonderful that you do not have any difficulty in dealing with customer service because they are

Sunilolo Hegazie

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Great Customer Service

I am not a developer, and have had quite a bit of troubleshooting to do. The Hostinger support staff was there with me every step of the way. As soon as I initiated the chat, someone was there to help answer my questions!

Nathan

for now good

I'm just starting. The only thing that I did was upload some files to the server. I have some trouble but I think that I am doing something wrong. Let's see.

Yossef Kulikowsky

good provider

All was fine.. getting used to working with your package .. no problems. I will recommend to my friends. Also, I like your Black Friday offer very much.. I am considering this now

Michael Kenny

Very Professionals

What didn't work, the team make it works. Just a few minutes to get a feedback and always someone willing to help immediately! I never saw a service like that! It makes me do not find another services from other company! Thanks a lot people!

Italo

Straight and to the point customer service

So far everything has worked well. I had to contact support to get my domain activation completed, but with that I was able to interact with the most effective support ever. Within minutes of asking my question was solved and I was able to go about s

Wilson Miller

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Best client service on the internet

Am complicated when I write but these guys could understand me like abc. The fastest site update ever. Just be calm and your issues will be handled. My SSL certificate issue was resolved like abc now I have the beautiful lock on my site and my clien

The best

I've had problems because of myself. Support helped me a lot and was very kind. I'm here since almost 5 years and the hosting works very well and I'm happy with Hostinger!!!

Roberto

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Perfect Pal

As a newbie developer, Hostinger's very solid afters ales support is very outstanding! Technical problems are easily addressed at anytime... anywhere! The support staff addresses problems like a pro! I am recommending this webhost provider to my fell

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Very Usefull

Everything working good and cheap. And amazing speedy supports available. I had a very little problem, but support service live center helped me quickly and fix everything. Special thanks to Hostinger

Emre Acikabak

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Best Hosting in the world.

This is the best platform i have ever seen in my life. Support is good. Good plugins, easy workflow, good ui nice colors Everything just perfect Truly loved it and above all cheap price..

Shivam Chauhan

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THEY HAVE THE FASTEST HELP TEAM.

I'm using Hostinger for more than 2 years and all my websites are working good and fast, when I had problems I used their chat and Hostinger team was always there for me to help and assist me thanks a lot.I also want to say good job to Hostinger

Thank you from my heart

In the past two days, I encountered some technical problems and when I asked for help although the time was 3 am I got a quick response. Things have been fixed honestly. Best service in my life. Fast service and outstanding staff

guest

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Hostinger is superb!

My setups has been working out really well, I think my business will kick of fully by tomorrow... I never expected it that soon. Their support team is the best I have worked with for some time now, they are friendly and super intelligent, they alway

James Victor C

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VERY GOOD

Friendly Website Design, Customer Service really good, they answered my question really quick, I like the way they have a bot to explain you about your process and how to set up your domain.

Jeancarlo

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probably awesome

Hostinger very cheap simple and fast loading of pages. I will like if you will can make the email support languages like Hebrew and make possible to install php extensions on the shared hosting, because people don't have a lot of money to buy like vp

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Great Host

Everything about Hostinger, the price, security, reliability and a lot more. Only a few things, which I choose to neglect are what went unwell. But Hostinger is just super awesome.

Muhammad Khalil

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my feedback

The support team worked very well and were very enthusiastic, they helped me a lot in setting up a website, so I wanted to thank the support team especially those who supported me yesterday.

Trung

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Amazing

The server and features are really good and clear and if you need an extra help, the support team is always ready to help you whatever you need. I definitely recommend Hostinger.

Matheus Monteiro

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Got Helped within a minute.

I am very happy with the hostinger.in support team. I had a problem with login and it took less than a minute to got it solved by Hostinger support team. Thank you very much for this support.

Musarrat

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Hostsinger is for me the most accomodating hosting site ever.

Very intuitive site, nice customer support also I love the fact that they are accepting cryptocurrencies such as bitcoin, ethereum, komodo and etc. This makes life of crypto-sites a lot easier.

Rian Rey Barriga

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Hostinger Customer Service Helped Resolve My .htaccess File Issue Efficiently

I had an issue with my .htaccess file, and I reached out to Hostinger's customer service chat. When I explained and showed what was going wrong, the representative tried troubleshooting it himself and also involved an admin later on. He was not only

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Freakin' AWESOME!

You guys are really the best...I've used other service providers over the years like iPage and GoDaddy but trust me...Hostinger is by far the best at what they do!

David

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HOSTINGER is a best service ,they help me in a couple of second

At these time everything work good and I'm very happy to be one of your customers , HOSTINGER is the best for me I really advice people to use it, because I see a lot of hosting service but they have a lot of problem.

Habachi Jawad

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Excellent Services

Good: Quick replies and problem solving. Friendly UI. Prompt 24/7 services. No good: Lack of auto installer like Softaculous. Less web apps for choosing.

Somyote

really great

I think the online support was fantastic and I loved it. Keep up the good work I got confused at some point in time but I think the support was an enlightener for me. Thank you and keep up the good work

guest

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My Opinion on the best hosting site

The zyro site builder is so perfect it can integrate payment systems. I like their customer support too! Since my minor problem was solved in no time, I don't have to down vote them :)

Daniel

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Great

Best support ever, very easy to work, many layout options, easy to handle and very simple interface, I liked it more, I intend to use the maximum of services

Caio

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Hostinger, Best Hosting in er the Planet ;)

They have great prices, speeds, and customer service. Not sure what else you could ask for from a web hosting service. Definitely would recommend them to anyone searching for an easy to use affordable option.

Spencer

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good customer services

Cpanel cannot access, show error message with cloud flare 500 code, just some system hiccup when setup new web hosting, fixed after few minutes. And help me change from US to Singapore hosting as well. Thanks.

Lee Teong Hoe

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Excellent Online Service Provider

Was easy and straight forward to host my site, and have gained knowledge on what is really required with hosting and domains. Excellent staff always solve my queries and leave me happy.What didn't work well was the email, we couldn't be able to p

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Very good

Although, I haven't make my web files running but the staff are active. I was able to get support every time I contact chat support. I am happy that I choose this hosting site... Thank you

Henry plaza

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Very good services

Hostinger provides very good service for little price. All of their services come with 24/7 technical support, their technical support is excellent. Personally, every time i had problem they were here.

Anthony Cloutier

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It is great!

The team support are work well that they answer me very fast and they do their jobs as well. Everything on the CPanel is easy to use for beginners. The hosting is great. But somehow I want it to have a SSL transfer if I already have a SSL I cannot tr

Chanakan Mungtin

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Great service

Im so happy to found this hosting. They very efficient and fast response support, I'm impressed how easy is to manage my site... I highly recommended .

Joffre

Hostinger is the best hosting provider

Hello, I tried before a lot of hosting websites, until I have discovered Hostinger, and since I have bought their premium hosting, I have been 110% satisfied especially their support, they always answer in under 2mn. You want to try Hostinger but you

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a very nice host site, i love it

There is live chat help support who is very helpful. They helping me whatever I need, so thank you very much.

Imren

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Great service at affordable rates

All my questions were answered quickly, the one and only problem I encountered was resolved "over night". Thanks for your support! Besides, the website is loading quickly, displaying smoothly and easy to administer.

Helmut Egle

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Great Service

Fast and accessible customer service. I enjoy using the click to chat customer service. So far the hosting setup is going well.

Tira Parson

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Best Support

They have best support team. They are really helpful whenever I am confused about something or need to know some Information. Also the cheapest hosting plan. :)

Abdullah Al Mamun

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HOSTINGER is the best web hoster I have aver used

The guys at Hostinger are really amazing, very friendly and ready to help you at anytime! The really appreciate their efficiency and professionalism! You guys are amazing!

Donald Ebenezer

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freaking aweome

Getting the domain and hosting was quick, although I did run into a bit o a snag with the ssl activation but that was quickly resolved by a support staff

James Udoh

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Just amazing!

At first, I was skeptical, since I didn't really know this hosting. I was familiar with GoDaddy, BlueHost, WPEngine, etc. But I thought I'd give them a try since they had really low monthly fees. And guess what! I was truly amazed by their services.

John Phillip Buena

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BEST WEBHOST

FAST AND EASY HELP ! Hostinger provide high quality service in cheap but works pro , It's feature amazed much test it and enjoy Yeeeeeeeeeeeeeeeeeeeeeeeehhhhhhh amaziiiiiiiiiiiiiiiiiing

Sebastian

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Cheap, Fast and Great Support!

Website was on 000webhost, so it had problems with downtime. It is the website of our NGO, KOMS (Kosova's Organization of Medical Students) so we needed it to be more stable. With few clicks and roughly half an hour Hostinger finished all the work wo

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easy to use and setup great people that will help you out

It was relay easy to move my site from webhost to here and super easy to setup. I had one problem that was solved really quick by Hostinger team

David

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Quite good, Was a pitty to loose free platform :)

Very easy interface, great support. some issue moving from free to premium account as they lock possibility to download backup before moving.... In the past the free platform was absolutely one of the best but now seems that they are moving to payme

Sandro Tomada

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Couple of days in, all is good

Bought some domain names, price was all right. Encountered some minor bugs in the interface, but support guys was always there to help + provided follow up, really nice. Not much to add as of yet, maybe will change review in the future :-D So far

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The best hosting service

My experience with Hostinger is great. Real assistance 24/7/365, excellent prices, guarantee, privacy, Lifetime SSL security and no errors so far. I recommend Hostinger to everyone.

Enrique Marcet Garcia

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Great Hosting Site

Used to be the verification by cloudflare, Inc but it's solved now. Everything at the moment is working great here. I am sure i'd enjoy my stay with Hostinger.

The Apolllo Guyz

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A good choice for beginners

Cheap hosting - nobody wants to pay much. And I am among one of those. In the past I used free web hosting from different companies to learn how to operate a website properly. And among them 000webhost and Hostinger are two of the best.Although

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Best customer support

I had a problem about double registering and it was solved in less than 10mins. After that, I paid by mistake another domain name because I thought it was additional charges for my previous original one. Nevertheless, they acted so quickly and I got

Kevin Tamanaha

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Very good service from hostinger

They are affordable , and they try to help when you have a question , they also seem to know about web design ,anyway in general im very happy!I had some issues with godaddy were they would be like , we dont know , were not trained for that ...

guest

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Host plan refund

I accidentally choose a wrong plan, and eventually I asked if my transaction can be refunded. The chat system of this website is absolutely fast! It takes 5-10 min to refund my transaction. To all moderators of this HOSTINGER is amazing!

Cherry

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Hostinger.com is awesome guys nobody will get so cheap hosting for little money and nobody will help you than they can help you.

Hostinger.com is awesome guys nobody will get so cheap hosting for little money and nobody will help you than they can help you. So you think better which hosting is better for you. I choose Hostinger. They are the best team.

Pavelas

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Very Good Serivce

It is My First experience. I am very happy that your team support me every time and resolved my issues. God bless you. Keep it up. I will refer to all friends.

Shahzaib

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Best hosting and good support

All I will say is that it is my first experience personally with you, I did not expect this wonderful support. I support you and I will continue to work with you.

Khoudiro16

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very helpful

Most of the people helped me to successfully setup my site, I really appreciate, some minor problems of communication at first but I'll never will change host an DNS services, Good job guys

webadmin@multiactys.com

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Hi Hostinger,

Well I have a suggestion .. - Add the Web Disk icon to the Premium plan in the control panel .. I do not know if they already exist in the Business Plan, but I suggest adding them in the Premium Plan as well.I've dealt with many hosting sites

Abdulrahman Zarzar

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Hostinger is intelliigent and friendly

Everything is logical and pretty easy to understand. I am not an expert, buy i feel comfortable with Hostinger as may hosting. They help me fast and on time. That is all I need.

Aristides Valderrama

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Awesome Domain/Hosting Website

Their Live comment is so fast and so easy to dill with them. And so fast website Hosting. I Highly recommended you to use this hosting/domain.(Thanks Hostinger)

Yeasin Hossain

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Speedy host with great support!

I've only been Hostinger for a few days now but am quite content with this host so far. My websites are faster than on the previous host.I've only used support once but the rep was able to answer my question very quickly and professionally (desp

Jaron Robbins

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GREAT SUPPORT

Support available all the time even with my stupid requests. Quick, communicative response from real people. The control panel is easy to use. Good service.

Joey Sofia

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Awesomeness

I really love working with this hosting service! Hostinger is very affordable, reliable, and easy to use. I shopped around before choosing them, but I'm glad I chose them in the end! This also my first website and they've made a lasting impression (g

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Fast Chat Help!

I was having a few issues and thought I had gone to the search area, either I wasn't putting in the correct search terms to find what I needed up with, or it just wasn't there yet. So I clicked on the Chat help and Egle was very helpful. I couldn't f

SeaCheLe MichèLe Richter

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Best part of my day

Who would ever think that having a small issue or dealing with tech support would be the best part of your day?! Well, I certainly didn't until today. Not only did I not have to wait days on a response (literally, like 3 minutes, max), but Rokas was

Susan Scroggins

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Amazing Support and Fast!

Everything has been wonderful with hostinger, I really love that you can contact them whenever you want and they get back to you in minutes and solve your problem. I really love companies with good customer support.The hosting is also very good,

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Great suggestion - works flawlessly

My friends gave me this recommendation to try Hostinger out, and I though: WHY NOT? It cost me 20 bucks for a whole year which I consider very cheap when comparing to every other web host. I found that everything is working is just flawlessly and I h

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Great Service!

If you need a cheap, reliable hosting service, Hostinger is definitely the one! The experts respond within minutes! They provide great answers and help you understand whats going on. At .80 cents you can get your website up and rolling!

Jasper Fortwengler

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Easy startup

I was very impressed with the price of their webhosting, plus they gave me a 15% discount on top of the already great price. I haven't gotten started on my site yet, but I see there are an abundance of website templates to choose from. I know this wi

Clearmont Historical Group

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AMAZING WEBHOSTNG

Hostinger give us the work space we need to satisfy our client. As a programmer I'm called to work in seconds , upload in minutes and contact the client and say it's Done. Hostinger make all that things possible through shortcuts. One click and

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Simple, and convenient

It's an amazing service to have, specially the support team

Faisal Al-Qublan

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Excellent choice

I felt sad for the fact that I didn't get to know Hostinger earlier. All my past hosting providers were more expensive, had worse support, worse server performance metrics, and so much more. Hostinger has been giving me everything at the lowest price

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Perfect low-cost hosting, which offers incredible variety of features required to smoothly run a WordPress blog

Have discovered Hostinger a year ago when dug deeper for a reliable host. To be honest, Hostinger is nothing special in terms of features among the competitors. What makes them special is bloody unbeatable customer support team. A reply is a matter o

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Thank you

I have been hosting with them for over a year now and believe me they have been great... Their shared hosting plans are running smooth. My 2 websites which have around 300 daily traffic are loading in a second or two and I never had any downtime. Nev

To all the 75 user reviews

Features

4.9/5

Hostinger offers robust shared hosting services that are perfect for webmasters of all skill levels. For beginners, they offer both a drag and drop website builder along with one-click auto installers. Those with more technical skills will appreciate unlimited FTP access along with compatibility with multiple PHP versions.

You also have Secure Socket Shell (SSH)access and Cron Job access to help you keep your website running optimally. All of these features and more come with a 99.9% uptime guarantee, weekly backups of your data, and free website migrations at no additional cost.

Optimized for WordPress

WordPress runs nearly 25% of the world’s websites, and Hostinger has you covered with servers that are optimized for WordPress, including custom-built caching plugins. Since Hostinger runs Solid State Drive (SSD) storage, your site will run faster than hosting services using standard Serial ATA (SATA) storage.

Unlimited Bandwidth and Storage

Both Premium Shared Hosting and Business Shared Hosting plans offer unlimited bandwidth and storage along with the ability to host unlimited domains. This gives you the freedom to build anything from a single blog or small business site to a network of sites. While not unlimited, even the low-end Single Shared Hosting offers 10 GB of storage and 100GB of bandwidth monthly.

Multiple Security Features to Keep Your Website Safe

Hostinger offers multiple security features to help keep your website safe from hackers and malware. All plans include BitNinja, a program that constantly looks for suspicious activity from visitors such as webpage hammering, password cracking attempts, and more. Other security features that are available include Cloudflare protection, SSL certificates, and SpamAssassin.  SpamAssassin regularly scans emails sent to your Hostinger email accounts and automatically removes spam. Note that some security features such as Cloudflare protection and SSL certificate may incur additional fees.

E-commerce Capabilities on All Plans

Unlike many web hosts, you’re not limited to the types of websites you can host at Hostinger. If you want to build a web-store on the Single Shared Plan, you can do so. The auto-installer includes multiple E-commerce tools, or you can install your own tools. In addition, free SSL certificates are offered with Business Shared Hosting and all Cloud Hosting plans.

Large Database Support with phpMyAdmin

If you are looking for a host allowing large database access, such as for large E-commerce customer databases, then Hostinger is for you. All plans allow for database sizes up to 3GB. Also, all plans come with phpMyAdmin that will enable you to configure your databases dynamically. Don’t worry if you don’t know how to use phpMyAdmin as there are plenty of tutorials available from support.

Unlimited Email Addresses

If you sign up for Premium or Business Hosting, you get unlimited email addresses with features that will help you better manage your email. They offer both an autoresponder and email forwarding to reroute messages from your website to your primary email account. Also, their email plans allow for webmail access for those that need to access their website email from anywhere.

    Ease of Use

    4.5/5

    Ease of Use

    Hostinger gives you the perfect balance of usability and advanced functionality. Unlike many web hosts, this platform has features designed with the beginner in mind, but with the tools that make this host appropriate for even the most advanced webmaster.

    Website Builder With Nearly 200 Templates

    If you have no experience in website design or coding, no problem. Hostinger offers a website builder with a selection of nearly 200 templates in 22 different categories. These templates all have drag and drop functionality, allowing you to create a site with no coding necessary. One thing I really like is that each template has its own online animated guide showing you how to use the individual template.

    There’s good and bad with these templates. While I liked the designs of most of the templates, I felt that there was a lack of variety. For example, the Entertainment category only had seven templates with two club templates and two dedicated to theater. There were none for bands, concerts, or even sporting events. There are other builders, such as Wix, that offer much more variety in their template offerings.

    Auto Installer With Over 100 Apps

     If you would prefer to install WordPress or another CRM platform, you will likely find it in the auto-installer. There are over 100 apps you can install with a single click, including WordPress, Joomla, Drupal, and more. There are also multiple E-commerce, community building, survey, and photo apps available in the auto-installer. While some hosts offer auto-installers with a larger app library, Hostinger’s auto-installer sticks with the apps that most commonly used by webmasters.

    Hostinger’s auto-installer is best suited for those with limited technical skills or those that don’t want to have to figure out how to install commonly used apps such as WordPress or PrestaShop. On average, installing an app with an auto-installer will take about five minutes, saving you time and effort.

    Point and Click Management Tools Perfect for Beginners

    Having used various hosting services over the years, it’s rare to find a service with a cPanel that’s as straightforward as Hostinger. It is not your standard cPanel, but instead is an icon-driven interface that’s simple to use for beginners and experienced webmasters alike. Tools are divided into categories and set up to allow for point and click management for all features. If there is a feature you don’t understand, there’s likely a tutorial available, or you can ask support for help. There’s going to be a learning curve for some features, but even beginners can competently use this hosting. Advanced users will have no problems navigating the cPanel.

    Creating a New Account

    The process of creating a new account with Hostinger is simple and can be completed in less than ten minutes. I signed up for the Single Shared Hosting Plan. Pricing for this plan is excellent, but I don’t like the fact they don’t offer a monthly plan. You can choose quarterly, or pay for 12, 24, or 48 months in advance.

    While signing up, you’ll be presented options for paid upgrades. This includes Cloudflare protection, daily backups, and an SSL certificate for a fee. I’m not a fan of the extra charge for these services, especially the backups fee, which is a monthly fee. Many companies offer free backups, SSL certificates, and even Cloudflare protection, so this “nickel and dime” approach to services is going to make Hostinger more expensive than some other companies.

    From there the signup is pretty standard. I chose to pay with PayPal and finished purchasing my hosting in just a few minutes. There was only one email from Hostinger during the process to verify my email, but I didn’t even get it until after I was done signing up. Overall, this was one of the smoothest signups I’ve experienced.

    There are a few things to note during the account creation process. First,  free domains are only available if you sign up for at least a year’s worth of service. If you need to register for a domain, you’ll pay $8.99 annually for a .com name. However, you can sign up for domains as cheap as .99 if you choose atypical domain suffixes such as .tech or .online.

    Next, there are several features that are advertised as being free, but they actually incur an additional charge unless you purchase at least a year’s worth of Business Shared Hosting. Below are some of the features many webmasters will need to pay up to receive:

    • SSL Certificate – $14.99 for life of the site
    • Daily backups – $2.59 monthly
    • Cloudflare protection – $10 lifetime
    • Priority support – $4 monthly

    If you’re looking for free marketing credits such as Google Adwords or Facebook Ads, you’re out of luck. They don’t offer any form of marketing credits with their plans.

    When signing up for service, do yourself a favor and click the back button at least once. Often, Hostinger will offer a special discount to try and gain your business. My discount was 15% off the list price on each plan. It’s definitely worth clicking the back button once.

    Hostinger makes it easy to pay for your hosting service. They accept all of the following:

    • Visa
    • MasterCard
    • American Express
    • Diners Club International
    • Discover
    • PayPal
    • JCB
    • bitcoin

    Connecting Domain and Installing WordPress on Hostinger

    Hostinger offers free domain names for Premium, Business, and all Cloud users who pay annually. As such, I had to pay to register a domain. Hostinger allows you to register for your own domain at average rates for .com and super low prices for .online and .tech domains. Signing up for the domain was simple, but the site didn’t activate automatically. I had to get support to activate the domain. Afterward, my hosting was set up and ready to go.

    Hostinger comes with a one-click WordPress installer that is supposed to get you set up with just a few clicks. However, my experience with their auto-installer was less than smooth. It walked me through the process without issues and appeared to install fine, but I immediately started having problems. I kept getting 404 errors when trying to log in to the admin.

    I ended up contacting support, and they had to move my hosting to another server and reinstall it themselves. That took about 20 minutes. Afterward, I had to use incognito mode in my browser just to access the admin page. Then the password I created at setup didn’t work. That sometimes happens, so I just requested a reset. The reset confirmation link sent multiple times via email kept failing.

    Contacted support yet again, and they instructed me to reset through phpMyAdmin and gave me a tutorial on how to do so. That was quite helpful, and I was able to reset the password. However, when I tried to log in, I once again received a 404 message, and I was using incognito mode.

    Support was able to access my site, and their only suggestion was to access it via another network. I hooked up my computer to my mobile hotspot, and I was indeed able to connect to my site. In all, it took nearly two hours to get my WordPress site active. Once I got the site active, everything worked smoothly.

    One thing that stuck out to me is that support had a set of procedures already in place to resolve this problem quickly. That means that this is a common problem, and something you’re likely to run into with your WordPress setup.  It is possible it is a “luck of the draw” problem, meaning that only a couple of their servers have this problem. My recommendation is to contact support immediately if you are having trouble accessing WordPress after running the auto-installer.

    Support

    4.9/5

    Very Knowledgeable Support Staff With Outstanding Response Times

    Hostinger offers efficient and knowledgeable support with outstanding response times. It starts with an excellent searchable knowledgeable divided into general topics, website topics, and domain topics. They offer a wide variety of tutorials that are perfect for beginners and those needing a little extra help in using certain features.

    If you need additional support, you contact staff via email or live chat support. While the lack of phone support is a bit disappointing, they make up for it with competent live chat and email agents.

    Testing Support

    I contacted support on multiple occasions and as you can see from the below examples, I was impressed by both the response times and the knowledge of the agents.

    Email

    When I registered for my Single Shared Hosting account, I immediately received a bill for a quarterly plan despite paying for a monthly plan. I contacted support via email and inquired about this. The agent responded nearly immediately and removed the additional bill. Total response time, including the transfer of email both ways, was about 15 minutes. Considering that most email response averages four hours or more, I was very impressed.

    Live Chat

    I contacted support via Live Chat on two different occasions. The first was when my domain failed to setup correctly. The agent completed the installation for me in just a couple of minutes, and I was ready to go. The next time, I had a couple of questions about plan features. Again, they answered quickly and efficiently. I seldom run across live chat agents this efficient.

      Pricing

      4.9/5

      Pricing

      Hostinger offers three shared hosting plans, providing excellent value relative to your website needs. However, pay careful attention to pricing. Hostinger lures you in claiming that you can save from 50 to 87%, but it isn’t until you explore plan options that you discover that these prices require you to pay 48 months in advance.

      Monthly terms are not available and the shortest term allowed is three months and in some cases, your monthly charge will be double what they advertise on their website. Despite this bait and switch type of mentality, their plans are still quite affordable compared to similar providers.

      The Single plan is best for personal sites and small sites not requiring advanced security functions. Premium is a best for those hosting multiple websites as you get unlimited domains along with unlimited bandwidth.

      However, if you want to host E-commerce stores or other sites requiring SSL certificates, you should upgrade to business. It offers free SSL certificates. You also get daily backups. All plans offer a simple sign up process, and you can pay using Visa, MasterCard, American Express, Diners Club International, Discover, PayPal, JCB, and bitcoin.

      Cancellations and Refunds

      All plans at Hostinger come with a 30-day money-back guarantee. The only exception to this is if you choose to pay with bitcoin. Those purchases are non-refundable. Also, if you participate in a free trial and make your first payment after that trial, your purchase is non-refundable.

      Some products and services are non-refundable. Redemption fees and domain renewal fees non-refundable. If you choose to purchase privacy protection, G suite, or the SEO toolkit, those are also non-refundable.

      When it is time to cancel your plan, you can cancel directly from the cPanel. Cancellation does not give any form of emails or guarantees that you will be credited, so make sure you email customer services about your refund.

      They claim that there’s a “no questions asked” policy, but instead of immediately refunding my fees they inquired on why I was canceling. After I explained it took four hours to do a simple five-minute install, they processed the request.

      Cancellation FAQ

      1. Can you cancel your host subscription online? Yes
      2. How do you have to cancel your subscription? Online
      3. What is their stated refund policy? 30-day money-back guarantee, no questions asked.
      4. What is the date you applied for a refund? 08/30/2018
      5. What is the date you were promised a refund? No date was promised.
      6. What is the date you actually received the refund? 8/30/2018
      7. How many days did it take to receive the refund? 0 days., approximately t 20 minutes
      • Choose Your Web Hosting Plan

        Plan Name
        Disk Storage
        CPU
        RAM
        OS
        Price
        Single Shared Hosting
        0.80
        Premium Shared Hosting
        3.49
        Business Shared Hosting
        7.95
        More details
      • Choose Your Cloud Hosting Plan

        Plan Name
        Disk Storage
        CPU
        RAM
        OS
        Price
        Cloud Startup
        40
        2
        3
        15.9
        Cloud Professional
        80
        4
        6
        31.8
        Cloud Enterprise
        160
        6
        12
        71.55
        More details
      • Choose Your VPS SERVER PLAN

        Plan Name
        Disk Storage
        CPU
        RAM
        OS
        Price
        VPS SERVER PLAN 1
        20
        2.4
        2
        4.99
        VPS SERVER PLAN 2
        40
        4.8
        4
        14.34
        VPS SERVER PLAN 3
        60
        7.2
        6
        24.56
        More details

      Review Summary by James Guill

      4.8/5

      Hostinger is a robust website hosting platform that with services including Cloud, VPS, and shared hosting.  They provide an excellent mix of usability and advanced features. The cPanel is user-friendly, and webmasters of all skill levels should have little problem using the product. While the WordPress auto-installer proved problematic, the superior customer service offered helped get me through the only significant hiccup that I experienced in this process.

      Hostinger is one of the few providers that have found the near-perfect balance between features and usability. While Hostinger’s features are fantastic, the biggest selling point for their product is their support. They are remarkably knowledgeable and will help you create the best site possible.

      For some, your initial startup costs are going to be average as you’ll have to pay for add-ons such as SSL certificates and Cloudflare protection. However, since some add-ons are one-time fees as opposed to monthly charges, you’ll save money over time by choosing Hostinger.

      Like Hostinger Review? Visit Hostinger.

      • Starting Price: $ 0.80
      • Setup Time: 60 Minutes
      • Free Domain: No

      Review Summary by James Guill

      4.8/5

      Hostinger is a robust website hosting platform that with services including Cloud, VPS, and shared hosting.  They provide an excellent mix of usability and advanced features. The cPanel is user-friendly, and webmasters of all skill levels should have little problem using the product. While the WordPress auto-installer proved problematic, the superior customer service offered helped get me through the only significant hiccup that I experienced in this process.

      Hostinger is one of the few providers that have found the near-perfect balance between features and usability. While Hostinger’s features are fantastic, the biggest selling point for their product is their support. They are remarkably knowledgeable and will help you create the best site possible.

      For some, your initial startup costs are going to be average as you’ll have to pay for add-ons such as SSL certificates and Cloudflare protection. However, since some add-ons are one-time fees as opposed to monthly charges, you’ll save money over time by choosing Hostinger.

      Like Hostinger Review? Visit Hostinger.

      • Starting Price: $ 0.80
      • Setup Time: 60 Minutes
      • Free Domain: No

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