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Freelancer.com Expert Review

Platform Score

4.5/5
  • Ease of Use
    4.0/5
  • Templates
    3.5/5
  • Features
    4.8/5
  • Pricing
    4.0/5
  • Support
    4.5/5
freelancer outsourcing website

Ranked 3rd from 7 The Best Freelance Websites to Land Your Next Job or Hire

Overview

The Biggest Freelance Site in The World, by Far

Freelancer is definitely one of the biggest freelancer websites out there, with millions of members joining the site over the years. Along with the large user-base comes an even larger problem that has been at the forefront of Freelancer’s dip in popularity. I am of course talking about the extent of spam posts and spam applicants that the platform seems to attract without having the ability to control it at all.

With that said though, Freelancer does reach a global audience and helps many small to large sized organisations get tasks done for little cost.

 

Why Choose Freelancer?

  • The largest freelance website in the world
  • Tons of competent specialists willing to work cheaply
  • Convenient tools for monitoring the progress of the work

Wondering if Freelancer is the best option for getting your project done?

Let us tell you about it!

User Reviews

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Too spammy, too all over, too greedy

I am trying to get into freelancing as in the first few steps I have already paid 5 Euros for a 5 min English test which at the end does not even tell me what I did wrong in that 3%. Some jobs are straight job ads, no projects as such. Will see how i

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Horrible quality control, oversight, accountability, or sanctioning for bad freelancer work product

I used it for editing of application materials and was returned a document that was reformatted but otherwise contained the same typographical errors in the originals I submitted for them to edit. In addition, they didn't bother to read the job annou

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I got hacked by my Freelancer

My Freelancer got a hold of my account logged in paid himself and closed my user. Than tried hacking into my email and Facebook account. I created a new account with Freelancer to report this fraud. They did nothing. They did care, communication was

To all the 20 user reviews

Features

4.8/5
Freelancer.com review

They Invented These Features

One may agree or disagree with the feature set and policies available through Freelancer, but it’s hard to shrug off the fact that Freelancer is the web-freelance resource that actually invented the ways most similar platforms work. Despite the tons of spam and inadequate bidders, Freelancer keeps blooming and engrossing the less business-savvy rivals.

Various badges, levels and complicated XP system used for ranking is something of their own unique invention, which other freelance websites have adopted and improved to eventually surpass Frelancer.com.

  • Seller Ratings

Ease of Use

4.0/5

A Maze of Buttons and Features

Freelancer’s navigation might seem a bit complicated for a first-time user, but in fact everything is highly intuitive and – let’s face it – with so many features Freelancer has to provide to its clients, there could hardly have been less menus and buttons. The registration process is simple, and you may even skip it in favor of logging in through your Facebook account. You can register as a freelancer looking for work, a customer seeking for contractors, or get an account enabling you to perform both of these functions.

Once you’re in you’ll be prompted to complete your profile and add a portfolio as well as perform a lot of other tasks that will make your profile rank higher and seem more legit and attractive to potential clients.

As a customer, you will get tons of applications per each and every job posting, but bear it in mind that a major part of those applications are automated and generated by scripts. This is done by freelance slave-driver agencies, posting as individual contractors who’ll promise to do the work insanely cheaply. They will even do it – but the resulting work created by severely underpaid workers will be poor.

 

Support

4.5/5

The Support Is On-Line, But Not Exactly

Freelancer has a 24/7 live-chat support, but it’s not actually an instant means of troubleshooting, as the operator assigned to you may easily turn out to be “away” in the chat. However, you can always resort to the FAQs, extensive troubleshooting section, write an e-mail or submit a ticket.

  • Email support
  • Limited live-chat support
  • Extensive FAQs
  • No phone support

    Pricing

    4.0/5

    Fifty Dollars for What?!

    Freelancer – with its extreme money-sucking policies – is not making money on the monetary transactions between the employers and the freelancers after a job well done. Freelancer.com is totally indifferent – if not to say “oblivious” – towards your activity on the site, as long as you are feeding it with your cash for acquiring new levels and ranking higher in the freelance lists. However, unlike iFreelance, which takes your monthly fee and leaves you the hell alone, Freelancer.com does not forget to get its cut of your money. The only thing that justifies this and the extremely high premium account fees is that you can save a lot of money hiring cheap workforce through Freelancer.

    Initially, you start out with a totally free account, but you have to pay to unlock more options and lower the transaction fees.  The tests available for freelancers are all priced $5 and above. You can pay to make your job posting or bid show #1 in the list of similar offers.

    There are various ways to pay and withdraw money from Freelancer. You can use your verified credit card, PayPal, Skrill or Moneybookers account to deposit or withdraw funds.

    The payment protection mechanism allows freelancers to ask for an upfront payment, and for the customer to demand complete satisfaction in return. There is a whole section on the site, dedicated to resolving disputes between freelancers and customers.

    The 1 month free trial allows both freelancers and customers to try it out without for paying services fees, but of course, that doesn’t mean you get free work done. You would still need to pay the freelancers you hire.

    Review Summary by Max Anderson

    4.5/5

    Freelancer was and still is a giant in the web freelancing market. The site itself is excellent, but a bit too greedy when it comes to giving you anything for free or promoting your profile. The hype and shameless promotion played a nasty trick on Freelancer: it is the most popular and populated site, but this is precisely what has lowered its actual value for customers. However, as long as there are people willing to resort to the cheapest labor possible to have good-looking profiles, Freelancer will still be one of the key freelance websites out there.

    PRO’S

    CON’S

    • Great number of qualified and cheap freelancers
    • Works with different payment systems
    • Has reliable tech support
    • Too many unskilled newbie freelancers
    • Tons of spam postings and bids
    • Charges money for every step you take
    • You may need to hire a senior developer or an editor to look over the work submitted to you
    • Starting Price: $ 4.95
    • Fee: —
    • Time Tracking: No

    Review Summary by Max Anderson

    4.5/5

    Freelancer was and still is a giant in the web freelancing market. The site itself is excellent, but a bit too greedy when it comes to giving you anything for free or promoting your profile. The hype and shameless promotion played a nasty trick on Freelancer: it is the most popular and populated site, but this is precisely what has lowered its actual value for customers. However, as long as there are people willing to resort to the cheapest labor possible to have good-looking profiles, Freelancer will still be one of the key freelance websites out there.

    PRO’S

    CON’S

    • Great number of qualified and cheap freelancers
    • Works with different payment systems
    • Has reliable tech support
    • Too many unskilled newbie freelancers
    • Tons of spam postings and bids
    • Charges money for every step you take
    • You may need to hire a senior developer or an editor to look over the work submitted to you
    • Starting Price: $ 4.95
    • Fee: —
    • Time Tracking: No

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