The Biggest Freelance Site in The World, by Far
Freelancer is definitely one of the biggest freelancer websites out there, with millions of members joining the site over the years. Along with the large user-base comes an even larger problem that has been at the forefront of Freelancer’s dip in popularity. I am of course talking about the extent of spam posts and spam applicants that the platform seems to attract without having the ability to control it at all.
With that said though, Freelancer does reach a global audience and helps many small to large sized organisations get tasks done for little cost.
Why Choose Freelancer?
- The largest freelance website in the world
- Tons of competent specialists willing to work cheaply
- Convenient tools for monitoring the progress of the work
Wondering if Freelancer is the best option for getting your project done?
Let us tell you about it!
When Quantity Takes Over Quality
Freelancer claims to have a database of more than 7 million users, which is a staggering figure to say the least. While this used to be a big positive point, over the years the lack of control Freelancer has over spam applicants and posts has made it a serious issue for the company. The old say of ‘quality over quantity’ certainly rings true here as you can get lost in a minefield of low quality posts, and tons of low-quality applicants bidding on your jobs. If you are happy to receive hundreds of applicants and shockingly low-prices, then you won’t be fussed by Freelancer, but for those looking for a clearer outlook, Freelancer certainly proves to be an issue.
You can find freelancers and employers from all over the globe, but the current Asian invasion on the freelance market has flooded Freelancer the most. The major part of the active subscribers of the site are from India, China and Philippines, alongside with way more qualified and reliable specialists from Eastern Europe, which also agree to work for wages below the minimal survival level.
The other 10% of the applicants would be the scarce highly skilled professionals from the Old World and the USA who had been working through Freelancer since its very first days and who are not willing to leave the sinking ship. They have the highest level premium account and all the possible badges available on Freelancer, but in most of the cases employers prefer to hire a cheaper workers with less experience. Scams and frauds became another plague of Freelancer these days. Should you hire a reasonably good freelancer, make sure you have a senior developer or an editor who’d be able to make almost inevitable improvements.
They Invented These Features
One may agree or disagree with the feature set and policies available through Freelancer, but it’s hard to shrug off the fact that Freelancer is the web-freelance resource that actually invented the ways most similar platforms work. Despite the tons of spam and inadequate bidders, Freelancer keeps blooming and engrossing the less business-savvy rivals.
Various badges, levels and complicated XP system used for ranking is something of their own unique invention, which other freelance websites have adopted and improved to eventually surpass Frelancer.com.
Ease of use
A Maze of Buttons and Features
Freelancer’s navigation might seem a bit complicated for a first-time user, but in fact everything is highly intuitive and – let’s face it – with so many features Freelancer has to provide to its clients, there could hardly have been less menus and buttons. The registration process is simple, and you may even skip it in favor of logging in through your Facebook account. You can register as a freelancer looking for work, a customer seeking for contractors, or get an account enabling you to perform both of these functions.
Once you’re in you’ll be prompted to complete your profile and add a portfolio as well as perform a lot of other tasks that will make your profile rank higher and seem more legit and attractive to potential clients.
As a customer, you will get tons of applications per each and every job posting, but bear it in mind that a major part of those applications are automated and generated by scripts. This is done by freelance slave-driver agencies, posting as individual contractors who’ll promise to do the work insanely cheaply. They will even do it – but the resulting work created by severely underpaid workers will be poor.
The Support Is On-Line, But Not Exactly
Freelancer has a 24/7 live-chat support, but it’s not actually an instant means of troubleshooting, as the operator assigned to you may easily turn out to be “away” in the chat. However, you can always resort to the FAQs, extensive troubleshooting section, write an e-mail or submit a ticket.
- Email support
- Limited live-chat support
- Extensive FAQs
- No phone support
Fifty Dollars for What?!
Freelancer – with its extreme money-sucking policies – is not making money on the monetary transactions between the employers and the freelancers after a job well done. Freelancer.com is totally indifferent – if not to say “oblivious” – towards your activity on the site, as long as you are feeding it with your cash for acquiring new levels and ranking higher in the freelance lists. However, unlike iFreelance, which takes your monthly fee and leaves you the hell alone, Freelancer.com does not forget to get its cut of your money. The only thing that justifies this and the extremely high premium account fees is that you can save a lot of money hiring cheap workforce through Freelancer.
Initially, you start out with a totally free account, but you have to pay to unlock more options and lower the transaction fees. The tests available for freelancers are all priced $5 and above. You can pay to make your job posting or bid show #1 in the list of similar offers.
There are various ways to pay and withdraw money from Freelancer. You can use your verified credit card, PayPal, Skrill or Moneybookers account to deposit or withdraw funds.
The payment protection mechanism allows freelancers to ask for an upfront payment, and for the customer to demand complete satisfaction in return. There is a whole section on the site, dedicated to resolving disputes between freelancers and customers.
The 1 month free trial allows both freelancers and customers to try it out without for paying services fees, but of course, that doesn’t mean you get free work done. You would still need to pay the freelancers you hire.
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Worst site ever - Do not waste your time if you are looking for freelancer
I wanted to get some customization done on my wordpress site. So, I created an account. I spent more than 2 days in trying to finalize a freelancer after speaking to several. I awarded the project to a freelancer, paid the money to freelancer. And suddenly, after a day, Freelancer just closed my account providing no reasons. You have to raise a damn ticket in their horribly designed system just to know why was your account closed. The worst part is they don't tell you the reason why they closed, they send you 1000 lines of Terms and Conditions page link. So, If you want to save your time and looking forward for a genuine platform to get your work done use platforms like Fiverr or Upwork or any other. Even my credit card got blocked because of their terrible susceptible systems.
Too spammy, too all over, too greedy
I am trying to get into freelancing as in the first few steps I have already paid 5 Euros for a 5 min English test which at the end does not even tell me what I did wrong in that 3%. Some jobs are straight job ads, no projects as such. Will see how it goes
Horrible quality control, oversight, accountability, or sanctioning for bad freelancer work product
I used it for editing of application materials and was returned a document that was reformatted but otherwise contained the same typographical errors in the originals I submitted for them to edit. In addition, they didn't bother to read the job announcement and rewrite the CL to fit the announcement. Nor did they complete all four of the documents I hired them to edit. It was a lousy experience and a waste of money. I'm sure there are great editors on the site but it's like playing roulette; how many are great and conscientious will determine your probability of engaging one of the best. But, we as consumers don't know this information going in and Freelancer doesn't need to provide us with it. Stars and reviews can be generated via friends? Is there oversight on the part of Freelancer to ensure these reviews are accurate. Freelancer didn't provide any solutions or sanctioning for the shoddy edits I received.
I got hacked by my Freelancer
My Freelancer got a hold of my account logged in paid himself and closed my user. Than tried hacking into my email and Facebook account. I created a new account with Freelancer to report this fraud. They did nothing. They did care, communication was horrible, i.e., no number to call, chat take so much time to get an agent and you can go hours and hours without anyone responding to your support ticket. Eventually, I called my bank and disputed the charges. Never again I will use this platform.
Unskilled Freelancers bidding on important jobs - poor customer service
It's my first time using freelancer.com as I normally work with Upwork and Fiverr. My regular magazine designer from Fiverr was unavailable for 10 days and I needed to have my magazine designed during that time. So I went to this site and posted my job. I received so many bids, but when I would respond and communicate with them, they were not able to do the job as I had posted it. Then when I finally did award it someone (my fault for not demanding more information), they were not able to deliver a quality-looking magazine even after I gave them the previous source file and samples from previous issues. It was a very basic document using the layout from my word document that I supplied them -- very minimal design effort. I told them of my issues with the work product and the freelancer is harassing me. The customer service is zero -- even though they said they have 24/7 customer service, you don't get any support. They leave it up to filing a dispute and going to arbitration. When I inquired about their 100% guarantee, I was told that was for contests only which I found to be very misleading. If you are going to use this site, be wary of the freelancers and demand to see a portfolio first. My mistake was being too trusting.
Everything is money if you upgrade your membership then you will get work till there are limited work have to be take more patience to get work was Worst Experience ! Lots of fake client Not trustworthy Charges money for every step you take Up work is seven fold better than this