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Reviews and expert opinion TMDHosting

Mark Holden Mark Holden Web Hosting Expert

TMDHosting is a pretty good budget web hosting provider with a few standout features like the daily backups and 24/7 customer service. You get what you pay for, and as long as you don’t go in with unrealistically high expectations, it won’t let you down.

Overview

Linux and Windows web hosting with round-the-clock support

I reviewed TMDHosting as part of an ambitious project of all of the most serious and professional web hosting companies. Find out who made the cut of the best web hosting companies

A multiple award-winner, TMDHosting was named Best phpBB provider and Best CMS Made Simple provider within a year of its launch. It was named PC Mag’s editor’s choice, and has claimed to power over 300,000 websites.

TMDHosting offers shared hosting, VPS hosting, dedicated servers, and cloud hosting, and it also offers dedicated programs for resellers and affiliates. But is this host all that it’s cracked up to be?

It’s true that it generally has pretty good reviews, but users have reported problems merging from regular hosting to cloud hosting and raised concerns about its cancellation and refund policies. The support isn’t necessarily the best either, but perhaps it’s just a case of getting what you pay for.

With any web host, you’ll be able to find a mixture of both positive and negative reviews. That’s just the nature of the business. As with most hosting companies, TMDHosting has its pros and cons, and it’s definitely not for everyone.

The key is to find out whether it’s the right web hosting company for you, and that’s where this review comes in. Read on to learn more about TMDHosting and to see whether it might be a good fit.

4.7

Features

Faster shared hosting and managed WordPress plans

TMDHosting has most of the features that you’ll have come to expect from web hosts, like a (well above par) 99.999% uptime guarantee, a free domain name or website transfer, a drag-and-drop website builder, and hundreds of open-source installers.

Let’s take a look at some of the TMDHosting’s more interesting features.

Generous Resource Allocations

First and foremost, TMDHosting is notable because its sale prices make it one of the cheapest managed hosting options out there, with unlimited SSD space, unlimited bandwidth and a free domain name thrown in on even the most basic plan. You won’t get the same level of performance you’d get from a premium managed hosting provider, but you get good value for your money.

Free Daily Backups

I don’t know about you guys, but I run websites for both personal and professional use. With multiple websites to worry about and relentless deadlines, I’ve been known to forget to back up my sites and more than once I’ve had to recreate them. With TMDHosting’s automatic free daily backups, there’s less to worry about, although it’s always a good idea to make backups of your own just in case.

Faster Loading Times

TMDHosting promises to offer 16x faster page loading speed after combining three layers of caching (APC, OPCache, and Varnish) with solid-state drives (SSDs) to make sure that pages load as quickly as possible. It’s not a magic bullet and won’t cure a sloppy website, but it should still be noticeably faster than if you were using a nearly identical host that didn’t offer those features.

tmd-hosting-features1

Live Malware Protection

The company claims to offer “military-grade security” through its BitNinja-powered web-based firewall. This is good news if you’re worried about hacks and breaches, especially when running ecommerce sites or storing personal data. No malware protection system is fool-proof, but TMDHosting’s system is better than most.

tmd-hosting-features2

4.6

Ease of use

TMD Hosting has a sleek signup and account creation process. Plus, once you’ve got your login, it’s easy to get started with its one-click installers and the drag-and-drop site builder, although its interface is a little clunky.

One-Click Installers

TMDHosting offers one-click installers for WordPress and over 300 apps, specializing in open-source hosting for everything from PrestaShop and OpenCart to Joomla and WordPress. Even if it doesn’t have the installer for the software that you want to use, it’s a good bet that it’ll still support it if you upload the installer via FTP.

Free Domain Name/Website Transfer

Instead of having to worry about migrating pages and databases yourself, you can let TMDHosting take care of it for you. Even if you’re working on a new build, it has a pre-built WordPress environment and cover firewall and security software on your behalf. That’s one less thing for you to worry about.

tmd-hosting-ease-of-use1

Creating an Account

TMDHosting has clearly put some thought into its onboarding process, which makes it easy to compare packages and to make a purchase once you’ve arrived at a decision. While some web hosts will make you wait as long as 48 hours to be able to access your new hosting account after making a purchase, With TMDHosting, it’ll typically verify the order and set up the account within just a couple of minutes. That’s good news if you’re in a hurry!

Connecting a Domain and Installing WordPress

It’s nice and simple to browse for your free domain name or to import one of your own, and you’ll be up and running with your new hosting package in no time. Once you’ve connected your domain, the cPanel access allows you to install WordPress in just a few clicks. It’s beginner-friendly throughout the whole process and customer service is easy to access, in the unlikely event you get stuck.

Click here to read my step-by-step guide to connecting a domain and installing WordPress on TMDHosting.

4.6

Performance

(Not quite) 99.99% uptime

Perhaps it’s because it focuses more on security and on keeping costs low, or perhaps it just happens to every company, but TMDHosting doesn’t have the best reputation when it comes to performance, despite its promises of rapid load times. Belarussian reviewer Yauhen Kuchynski said, “During three months, the servers were down six times. Today, my website has been unavailable for six hours.”

It’s not unusual for hosting companies to offer 99.99% uptime and to fail to meet that threshold, because it’s typically buried in a clause that gives customers tiny amounts of money back, and usually only when you request it. If uptime is important to you, you should always check the fine print and read reviews from other customers before making a purchase.

Because of these concerns about loading speeds and uptime, we thought we’d investigate for ourselves, running a speed test result with Sucuri Page Load Test. You can see the results in the screenshot below. It turns out that while TMDHosting typically has a rapid connection time, the first byte and total speeds are generally only fast in Western Europe. Part of this is likely down to where the physical servers are located, though.

tmd-hosting-performance1

This doesn’t mean that it’s not worth using, but it is worth being a little cautious and knowing the limitations. If your website is mission critical and needs constant uptime and rapid speeds around the world, it’s worth paying a premium for a specialist provider. If you mostly sell to Western Europe and you don’t have the budget to work with specialist hosts, stick with TMDHosting.

4.7

Support

24/7 support, but it’s not always the most dedicated

One of TMDHosting’s big selling points is the fact that it offers 24/7/365 support, but be warned: it doesn’t always live up to its promise to be “the most dedicated.”

A few users have complained of inefficient fixes and occasional incompetence, as well as mistakes like restoring the wrong version of a customer’s website. Customer service will try to help you, but they won’t necessarily go the extra mile.

I tested live chat, email, and ticket support. Here’s what I found out:

Live Chat

I contacted live chat several times before I made a purchase. Each time, the agent responded quickly and was very polite. I asked basic questions (e.g. where are your servers located? What is your uptime guarantee?), so as you’d expect, the agent was easily able to answer my pre-sales questions.

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Email Support

I sent an email to the sales department asking whether or not the plans included a one-click installer. I received a reply within ten minutes answering my question in full. Again, the operator was helpful and polite.

tmd-hosting-support2

Support Ticket

Whilst this isn’t available to non-customers, once you’ve created an account, you have the option to submit support tickets via the admin. I submitted a ticket asking whether or not WordPress could be installed via a one-click installer. The agent replied within 25 minutes, answering my questions in full.

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4.3

Pricing

TMDHosting’s pricing plans are pretty reasonable, especially with that 65% off sale. You can get started for a minimal price per month with a free domain name thrown in, and it accepts most forms of payment including Visa, MasterCard, American Express and Discover cards, PayPal and bank transfers.

As with most hosting providers, different plans come with different features, and so you’ll want to make sure that you’re selecting an appropriate plan before hitting the checkout. Check out the chart below to learn a little more about what you can expect to get for your money.

Cancellation & Refunds

If you change your mind, there’s a 60-day money-back guarantee period, which is helpful for you to really get stuck in and trial the plans. The process to cancel and get a refund is straightforward, although it can take a little longer to leave than it took to get started.

Read about my full experience canceling an account.

A Free Domain is included when purchasing any hosting service from TMDHosting

Comparison

How does TMDHosting match up to the competition?

HostingerCompare4.9Compare
InterServerCompare4.8Compare
TMDHostingCompare4.6Compare
BluehostCompare2.5Compare

TMDHosting REVIEW: BOTTOM LINE

Listen, TMDHosting isn’t perfect, and you’ll find no shortage of frustrated ex-customers who hold a grudge against the company. At the same time, every web host has them, and as long as you understand what you’re getting into, it’s a pretty good budget web hosting provider with a few standout features like the daily backups.

It’s easy to get started, but if you don’t pick the right plan, you’ll quickly get frustrated. The same holds true if you expect extensive support, because while the engineers are there to help you around the clock, it doesn’t have the best reputation among customers and ex-customers alike.

Ultimately, you get what you pay for, and as long as you don’t go in with unrealistically high expectations, TMDHosting won’t let you down. I hope this guide helped you to understand whether it’s right for you.

FAQ

Is TMDHosting good value for money?With unlimited SSD storage, unlimited bandwidth, and a number of free features, like a domain name, backups, and website migration, TMDHosting gives you terrific value. Regular prices aren’t as low as some hosts, but discounts are usually quite generous. Check out our coupons page for great deals in July 2022 with TMDHosting and other top hosts.Will the cost of my hosting go up when I renew?TMDHosting offers monthly, annual, biennial, and triennial terms. The longer the term you choose, the deeper the discount you’ll get. And when your term expires, the cost of your hosting will go up to the regular price. At its regular price, TMDHosting doesn’t give you the value you’d get with any of our top 10 web hosts for 2022.What sort of money-back guarantee does TMDHosting have?TMDHosting has a generous 60-day money-back guarantee on shared and cloud hosting plans with terms longer than a month. It offers a 30-day money-back guarantee on VPS, dedicated server, and reseller plans, but there’s no refund available for bare metal servers, domain names, or add-on services. It may also be worth noting that any refunds are only for your initial term; there’s no money-back guarantee on renewal payments.Does TMDHosting have cPanel?Yes – every Linux-based TMDHosting plan comes with cPanel at no extra cost.

Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.
2.8

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best & trustworthy services

TMDHosting hosting gives the best services, I have experienced its web hosting services since last year & it gives me the services exactly that they promise. they don’t charge me any extra charges on my hosting plans. for the last 2 years, I also used the web hosting services of A2 hosting & domain racer for my different websites. all these web hosting companies are really trustworthy & they helped me a lot.

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Daniel Garcia, USA
April 25, 2022
3
Not Worthy

They don't control their shared servers and get blacklisted by the MSN hosted domains. Probably largely because they target the "adult" web site market. Our mail server does not spam, but because we live in the same IP neighborhood as others, Hotmail, MSN and Outlook.com all refuse our e-mails. They had a server crash and we had to totally rebuild our e-mail setup since they rely solely on RAID and had no off-site or off-system backups. Our uptime is well under 99%. I have to open tickets every other weeks to get services restored. They keep trying to upsell us to a package that's 10X the cost even though we purchased their "Enterprise" plan and are a small business with meager web traffic. They advertise "Unlimited" disk space but then try to upsell you or cancel you if you go over 30GB of space.

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Jim Wendell, USA
September 22, 2021
1
Worked well for years, not now

I was totally satisfied now we have had nothing but absurd problems. Email bounces and I bet in total we don't send 40 a day. They tried to jack the price up as the answer and I bet that is the end game. We are moving all of the accounts now. Pros are that you can host numerous Wordpress websites for a great price and until in the last 4 months everything was golden. Cons, bad support, you try to speak and you get a ticket, they tell you some crap, and you are never resolving the issue.

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Jim, USA
June 08, 2021
1
TMD Hosting Provide Good Service

TMD hosting provide Reliable service to customer I m using business cloud hosting from past years I m very Satisfied with quality and customer care support I recommend who are all looking quality web hosting service you go ahead with TMD hosting

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Vadivelu Dhanakoti
May 15, 2021
5
Great hosting services

Great customer support. Great services and features for a very convenient price. The cloud plan I am subscribed to is super fast and efficient. It also keeps updating its services and adds new features. On multiple occasions, I had problems with the scripts, and TMDHosting supported me fully by reinstalling them and recovering them from backups.

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anonymus, Jordan
May 21, 2020
5
Renee Lohman, President, Navigator Elder Homes

TMD started out being a great , value solution. However, a recent issue which involves sent email bouncing back is causing me immense frustration. Nobody has offered a solution . Just describing the problem and what the bounce-back message means . I get told that there is a "new rule" that nobody notified their customers of - and so i found out the hard way. This is a repeat problem and I am offered NO SOLUTION. I am researching how to LEAVE TMD.

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anonymus, USA
April 27, 2020
1
I Made a Good Choice with TMD

I cannot seriously fault TMD after 3 years of great service all around. Their support stands out - opening a support ticket means a response within 15 minutes, which I think is great. Of course, the issue may not be resolved right away, but I've ALWAYS been impressed with their quick response, expertise, patience and eagerness to get the job done right. I run several metrics on occasion to gauge how my site performs and am pleased with load times. As for downtime - it happens on occasion, of course, although nothing too extreme at all. As of right now I'm approaching nearly 3 months of 100% uptime. Again, allow me to say their support has always impressed me. I have had some questions and concerns in the past with plug-ins and other things that were NOT host-related and have been quite pleased with how much TMD is STILL willing to help out with a suggestion or even a fix. This crew is dedicated to me, in my opinion, and I know I've chosen a great host.

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anonymus, USA
December 06, 2019
5
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
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