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Reviews and expert opinion Go4Hosting

Ranked 123rd from 1974 Web Hosting
4.5
Ease of Use
4.5
Features
4.5
Pricing
4.5
Support
4.3
Server locations
Delhi
Jaipur
Dallas
Phoenix
Mark Holden
Mark Holden
Web Hosting Expert
Go4Hosting has offered a full range of hosting services since 2000. Customer service is somewhat sales-orientated, but the affordable plans have generous resource allocations.

Overview

Go4Hosting

Go4Hosting has been providing website hosting since the year 2000 and currently serves more than 10,000 customers. It owns its own Tier III data center in India, as well as colocating servers in the U.S.A.

Go4Hosting’s website is in English.

Features and Ease of Use

Go4Hosting sells a full suite of website hosting services, including its shared hosting plans that come with these core features:

  • 95% uptime guarantee
  • Automatic data backup
  • Domain registration available
  • Single or multiple domain packages
  • SSL certificates available
  • Unlimited disk space and bandwidth

The shared hosting plans have high resource allocations including unlimited domains (excluding the base plan), disk space, bandwidth, email accounts, and databases. These unlimited allowances are subject to the usual caveats about “fair usage,” of course.

You get a choice of Windows or Linux shared hosting plans, along with an extensive range of other hosting options including VPS, cloud hosting, CMS hosting, hybrid hosting, SSD hosting, and dedicated server rentals.

All the usual features you would expect are present, such as FTP access, PHP, and MySQL, plus (for Windows plans) Microsoft SQL databases, ASP, ASP.NET, and AJAX.

I couldn’t confirm with customer services any support for additional programming languages such as Java, Python or Ruby on Rails.

The fact that Go4Hosting has its own Indian data center should mean rapid response times to technical issues and less chance of shared resources being oversold. The fact that this is a Tier III data center should mean less than 1.6 hours of downtime per year. Consequently, this provider’s hosting packages are backed by a good 99.95% uptime SLA.

Pricing and Support

Plan prices are in line with other hosting providers, if not a little lower, and are good value when you consider that most of the resources are unlimited. But consider that domain names and SSL certificates cost extra.

Payment terms range from one year to three years, with a discount for purchasing a longer-term plan up front. If I’m being honest, I found the checkout process to be a little bit buggy.

24/7 customer service can be contacted by email, live chat, or telephone. There are offices in multiple Indian locations, as well as in the U.K. and the U.S., and the website contains a good selection of how-to guides to help you support yourself.

My experience with customer service was a little unusual. After talking for a while on live chat at around lunchtime (U.K. time) on a weekday, the operator stopped answering my questions and kept asking me to give details about myself. I wasn’t sure whether to interpret this as a sales technique (to get my contact details) or simply as a way to qualify me as a genuinely interested prospective customer, but – either way – it left me without answers to some of my questions.

go4hosting-support

Bottom line on Go4Hosting

A good thing about Go4Hosting is its ISO-certified Tier III data centers. A not-so-good thing is my experience of sales-oriented customer service, but don’t let this dissuade you from going for Go4Hosting’s well-priced, feature-packed hosting plans.

Pros

  • Owns its own Tier III data center
  • 24/7 customer service by phone, email, and live chat
  • Plenty of customer resources
  • 95% uptime guarantee

Cons

  • A somewhat pushy live chat operator
  • Not all my questions were answered

For feature-packed Linux or Windows hosting, go to Go4Hosting!

Mark Holden
Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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