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Sitelio Review 2024 – Looks Good, but What’s the Catch?

Donna Moses Donna Moses Website Development Expert

Overall, Sitelio is packed with some impressive features and amazing templates that will go a long way in helping you set up a solid website with the process requiring no learning curve at all.



Sitelio Doesn’t Allow Much Design Freedom but It Offers Fantastic Website-building Tools

To compare the best website builders on ease of use, templates, customer service, and value for money, we tried to build the same site on each platform. Check out the results here.

Sitelio is a hosting platform with website building tools targeted toward amateur small business owners. Among its strongest features are the wide array of customizable templates and a slick, user-friendly drag and drop editor. Like other top-of-the-class builders, you do not need any technical knowledge to set up a website with Sitelio.

Other solid tools offered include eCommerce, SEO, social media integration, stock photos, and a fantastic blogging platform. Users will benefit from free hosting, free custom domain, and business email.

Other than integration with the Ecwid eCommerce tool, there isn’t much in the way of third-party integrations. Also, while other builders offer HTML and CSS access, Sitelio only lets you customize the HTML in the Header and Footer sections of your website. More could definitely be done in terms of improving design freedom.

While this builder has some great things going for it, the fact that it goes by a bunch of different names—all offering the same features—is a bit suspicious. There are also some concerns that Sitelio’s pricing practices across all its differently-named affiliates lack transparency.




Fantastic Themes with Limited Customization Options

Impressive selection: Sitelio offers thousands of templates to choose from. The wide selection can be a bit overwhelming but the good thing is that whatever your business niche, you will definitely find a theme that appeals to you.

Customization: Compared to other site builders, Sitelio doesn’t offer much in the way of design freedom. However, the user-friendly interface lets you make basic changes, including altering the background color, fonts, and images to personalize your website.

Responsive:  While it may not be possible to edit your site from a mobile device, all Sitelio’s templates are optimized to look great on smartphones and tablets.




Solid Features For A Serious Business Website

Blog: A good blogging function is a sign of a site builder that’s serious about its service offering. Sitelio does not disappoint with its powerful post editor, which lets you categorize and tag posts, edit and save drafts, pin posts, and save posts to be published in future. Creating new blog posts is incredibly fuss-free as well.

eCommerce: Sitelio does not have its own eCommerce function, but integration with the Ecwid third-party eCommerce app is straightforward. There’s nothing impressive about this integration, but it does offer a basic and reliable platform for setting up a functional digital storefront. Unfortunately, PayPal is the only payment processor, which can be a bit off-putting for anyone looking for other payment processing options.

Social media: A good thing going for this site is the powerful social media integration. Sitelio offers neat, non-invasive social media widgets that you can easily place on your website’s header.

Other features include SEO support, integrated site analytics, and image galleries.


Ease of use


Clutter-free Easy-to-Use Interface

Sitelio’s drag and drop editor is super easy to use. Features are easily accessible and all you need to do is drag and drop to build up your website. You should be able to set up a functional website in an hour. There’s a nifty preview feature that lets you instantly see how your site will look when published, so you can easily make the necessary changes as you go along.

A Strong Editing Platform For Any User

Sitelio may not be the best choice if you are looking for plenty of design freedom; however, making basic customizations such as changing fonts, background color, images, and text style is incredibly hassle-free. With just a few clicks, you can personalize the look and feel of your website to suit your business needs.




No Phone Support but Help Is Readily Available

Sitelio has done a pretty good job with its support service.  There’s a well-developed FAQs section offering easy-to-understand answers to common questions.

If you have any technical questions, simply access the technical support section where there are in-depth tutorials on everything from mobile to SEO. Billing queries are addressed via a dedicated support portal.

While Sitelio does not have phone support, you can speak with the customer service team in real time via live chat, or write them an email.



Nice Features Offered at Competitive Prices

Sitelio offers three paid plans and a free account. You can take advantage of the 14-day free trial period to see how any of the paid plans work for you.

The free plan gets you a five-page Sitelio-branded website, 50MB storage, 5MB file upload, and 1GB bandwidth. However, there’s no free domain and no eCommerce function on this free tier.

The Simple plan caters to beginners and offers a range of cool features, such as a free custom domain, hosting, responsive websites, and an ad-free experience. However, it does not include support for eCommerce and SEO, nor does it provide priority customer support.

Upgrading to the Captivating plan opens up more features including SEO support and eCommerce, in addition to all the perks offered by the Simple plan.

Lastly, the Outstanding plan comes with everything offered in the Captivating plan plus priority support.


How does Sitelio match up to the competition?

WixCompareOur Score4.9Compare
SquarespaceCompareOur Score4.8Compare
SitelioCompareOur Score4.4Compare
SimpleSiteCompareOur Score2.5Compare


Several issues such as Sitelio’s billing practices and duplicate sites raise concerns about the site builder’s credibility. The designers behind this builder seem to have worked hard to address these issues—for example by setting up a billing support portal, which is certainly a step in the right direction. Overall, Sitelio is packed with some impressive features and amazing templates that will go a long way in helping you set up a solid website with the process requiring no learning curve at all.

Before you make a decision, read my colleague’s comparison of the best website builders to make sure you’re not missing out on better alternatives.
Donna Moses Donna Moses
Donna is a passionate writer who is all about creating engaging and thought-provoking content for the tech and online world. She is an avid lover of new technology and internet trends.
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Sitelio should have improved their service instead of accusing others

Sitelio provides a very easy-to-use web editor. I like that! But Sitelio provides a very unstable connection of my webpages. I clearly stated and repeated told them in my email that, "I was able to visit my pages (www......org) at about 10:30am" on Mar 2, 2024. This FACT DEMONSTRATES THAT the "propagation" completed successfully by 10:30am" on Mar 2, 2024! Anything happened after that IS NOTHING TO DO WITH THE SO-CALLED "propagation". However, I cannot visit my pages the second day on Mar. 3 (“www.......org uses an unsupported protocol."), and Sitelio accused my previous host and the “propagation”! The only one to be accused is Sitelio themselves!

David, USA
March 03, 2024
Their invoice receipt is so crap

Don't waste your company or client's money here. Siteleo does not include details on their invoice also the support is always unreachable. You're on your own when your website has problems or you want changes. Even a simple question will take more than a week to you to have a reply

Alan, Philippines
February 02, 2023

Such a scam. Switch and bait. Lovely at first, but watch out, they will charge you $15 the first year and then get you for $300 ever after. When you call, they are condescending, rude and have every excuse in the book to justify what they've done, while providing you absolutely NOTHING you can find everywhere else for free! STEER CLEAR!

Jennifer, USA
November 17, 2022
Current Unhappy Customer

We have been with them since we started our company and have always had minor problems. However, now I have been without email for a week, the best they can tell me is we are working on it. Yet, the last communication came 4 days ago. DO NOT USE THIS COMPANY.

Kristi, USA
June 15, 2021
Worst service ever

These jerks cut their ties with the company that sponsored the marketplace that sold my one product in my store. They never even contacted me to tell me that my marketplace link was no longer working. Support is useless. They told me to get outside help. Their billing is terrible and confusing. Their customer service is a 3rd party outsourced crapshoot. Absolutely no help and terrible website. Trying to figure out if I can somehow keep my website design and take it anywhere else that actually knows how to conduct a business. Hope this company goes under.

Montana Bray, USA
September 27, 2020
Confusing pricing

I just received 3-year simple plan bill from Sitelio, $198.00. Your document shows the cost to be $6.60 per year for a simple plan. Why am I getting billed for $198.00 and not the advertised $19.80 It appears they are billing me for $66.00 a year, what am I missing? I did call and told that the amount I was being charged is correct.

James K Swatosh, USA
March 29, 2020
Stay far away from this firm

I have abandoned using my Siteleo. I can only sit in frustration as pictures are configuring unproperly and work is disappearing as I constantly save and add more elements to my work. I would expect some form of compensation over finding the new company northing but wasting time and effort.

Drew, Peru
February 17, 2020
Sitelio Review

So I have been a customer for a year, never had an issue with sitelio. Now I am up for renewal and they decide to change my monthly payment to YEARLY! So instead of my 9.99 a month they look out $300!! Then when I pushed back about refunding my moneythey said it would take 7-10 days! But they were in ZERO rush to take their money 2 weeks before it was actually DUE! With that I called my bank who told me all they needed to do was send a letter on company letterhead to my bank and my bank would release the money back into my account. So i got back in touch with Sitelio again and they said no they refuse to do just that. Why refuse? THIS WAS THEIR MISTAKE!! They should bend over backwards for their customers. And then, to top it off, they ignored me. Flat out ignored all my attempts to talk to them and then disconnected me.

POOR BUSINESS ETHICS!! EPIC BUSINESS FAIL!!! Never ever use these guys!!

Oh but wait they have some pretty cool templates.. lol whatever!

[email protected], USA
February 04, 2017
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