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Mercado Shops Review: Is Your Store in Good Hands? [2024]

Alicia Daniels Alicia Daniels Website Development Expert

Mercado Shops offers a simplified e-commerce website builder that helps you get your business off the ground or expand into Latin America. This platform offers a good range of features, like integrated shipping and handling, and cross-channel selling. However, Mercado Shops is limited to Latin America, and integrated shipping is only available in select countries. 


💯Free PlanYes
📄Number of Templates4
🛒E-commerce ToolsYes
Shared Reseller Dedicated Cloud WordPress

Online Stores for the Latin America Market

Create a virtual store for customers in Mexico, Brazil, Argentina, and Columbia

Mercado Shops is an Argentinian e-commerce platform that makes it easy for businesses to reach Mexican, Brazilian, Columbian, or Argentinian markets. Unfortunately, this means that the website builder’s greatest strength might also be its biggest weakness, as its e-commerce services are limited to Latin America.

It’s also worth noting that websites built through Mercado Shops are only available in Spanish or Portuguese.

Features and Ease of Use

Easily Connect Your Store to Other Shopping Channels

Mercado Shops lets you choose from a list of customizable template designs, but they’re limited

Mercado Shops has a good range of e-commerce features, including:

  • Custom URL support
  • Integrated shipping and handling
  • Inventory management
  • Multi-channel shopping support

I was disappointed that the website builder only offered a limited number of templates. I couldn’t find a way to integrate my website with third-party marketing software, and the lack of built-in SEO tools meant it took a while to set my website up.

Even though there aren’t many templates, I found that there were enough customization options that I didn’t need to use the built-in code editor to make modifications to my website. However, the website design I chose looks very similar to other stores hosted through this platform.

One of the key features of Mercado Shops is that you can easily connect your e-commerce website to other shopping channels, like Google Shopping, Facebook, and Instagram.

Under the Mercado umbrella, you can integrate other e-commerce products to enhance your business. Increase your conversions by connecting your store with online marketplace Mercado Libre, which boasts over 50 million registered shoppers.

Pago, Mercado’s online payment platform, can also be added to your store. If you sign up with Mercado Envios Full for shipping, you can deliver to customers in less than 24 hours.

Pricing and Support

Support Is a Bit of a Mystery

After searching the Help page, this is the only way I could contact support

Mercado Shops offers two payment plans: Classic Publication and Premium Publication. There’s no fee to set up your website or your e-commerce business. Instead, you’re charged a percentage of each sale you make, and this percentage varies depending on where your company is based.

Mercado Shops doesn’t make my list of best e-commerce website builders for 2024 because customer support is extremely limited. There is a help page available with some common FAQs, but to access support, you’ll typically have to find the appropriate help article and follow links.

I couldn’t find an email address or phone number to use. The website also mentions a help chat, but I couldn’t find this either. While there are social media links on the builder’s website, these didn’t have messaging enabled.


How does Mercado Shops match up to the competition?

WixCompareOur Score4.9Compare
SquarespaceCompareOur Score4.8Compare
Mercado ShopsCompareOur Score4.2Compare
SimpleSiteCompareOur Score2.5Compare


It’s Good, but Not Great

Mercado Shops offers a decent e-commerce website builder for businesses that are exclusively dedicated to selling in Mexico, Brazil, Colombia, or Argentina. It serves as a suitable platform if your target market is within these regions or if you have plans to expand your business into Latin America.

  • Integrated shipping and handling management
  • Simple, no-code website builder
  • Integration with popular online shopping channels
  • Easy inventory management tools

  • Limited customer support options
  • Limited website templates
  • No worldwide shipping
  • Online stores in Spanish or Portuguese only

If you like the sound of Mercado Shops but are looking for something with more flexibility, check out our Squarespace review.


Is Mercado Shops a good website builder?

Mercado Shops is a good no-code website builder, although you do have the option to add custom code. However, the number of templates and customization options you get is limited. If you’re looking for more variety, check out our list of the best website builders for 2024.

Do I need an online shop for my website?

Hosting an online shop on your website offers more flexibility than using a sales platform like eBay or Etsy. I recommend considering an e-commerce website if you want more control over your sales.

What’s the easiest website builder?

For e-commerce website building, I recommend Squarespace or Wix. We’ve got some great coupons for these sites if you want to check them out.
Alicia Daniels Alicia Daniels
With over 15 years of graphic design, branding, and UX experience, Alicia has worked with clients big and small from around the world. When she’s not glued to her computer screen, you can find her teaching visual communication design classes, roaming through farmers’ markets, or searching for treasures at second-hand bookstores.
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Te cobran comisión por productos que ellos no han elaborado,no tiene que responder por garantías,cobran su dinero y lo liberan cuando se les da la gana...es conseguirle dinero gratis al dueño de mercadolibre.Tu te haces responsable por la calidad de tus productos,si algo falla tú respondes,mientras tanto la pasarela mercado pago cobra sus comisiones y después no les importa los problemas por calidad o cumplimiento...es para personas que les gusta regalar su tiempo

tony, Colombia
August 17, 2022
Ventas reales en mercado shop?

Quiero saber si alguien q comprado producto, específicamente scooter o un casco para moto, tienen precios muy bajos, y se desconfía pues son motocicletas, celulares q publican pero no sé sabe realmente si si llegan los productos. Alguien me podría colaborar si realmente es confiable comprar en esta tienda? Gracias

Mary Alarconn, Colombia
April 28, 2022
Tarifas Altas

La comparación de software en la página de MercadoShops es incorrecta, hay varias plataformas de comercio electrónico que puede vender sus productos con cualquier pasarela de pago, incluyendo transferencia bancaria o pago al retirar en tienda, por eso la comisión que venda puede ser 0, y lo mismo se aplica el envío. En Mercado Pago estás obligado a utilizar su pasarela de pago y sus envíos, por lo que efectivamente es más caro que otras soluciones.

Jose Rocha, USA
March 22, 2022
No recomiendo Mercado Shops

Esta plataforma para tienda online la cual esta integrada con mercado libre resulta ser un buen canal de ventas, pero como todo tiene sus desventajas. En su web anuncian que solo te cobran determinado porcentaje por venta efectiva, pero la verdad no es así, la tarifa varia. Tus productos aparecen en tu tienda como en mercado libre, pero mercadoshops no menciona un cobro adicional por parte de mercado libre a parte de la comisión por venta. El servicio de entrega de los productos de tu tienda es con mercado envió, el cual no brinda ningún soporte sea telefónico, chat o algún otro medio, corres el riesgo de perder tus productos. Esta plataforma no brinda soporte para compradores y vendedores al momento de tener algún problema con tus productos. Por esto NO RECOMIENDO mercadoshops, mejor validen otras opciones.

Jair Useche, Colombia
October 29, 2020
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