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Reviews and expert opinion StableHost

Gwen Rodgers
Gwen Rodgers
Web Hosting Expert

StableHost is a small hosting company that simply isn’t a match for big brands like Hostinger. The bigger hosting companies can offer better prices for similar plans.

However, StableHost is an experienced hosting provider that offers high-quality hosting solutions with a wide range of features at affordable prices. Just be aware that the website displays the best possible prices for long-term commitments with introductory discounts. Before you make any final decisions, you should check out Hostinger’s cheap plans.


Overview

StableHost

StableHost is based in Arizona, U.S.A., and was launched back in 2009. Since then, it has provided individuals, small companies, and large corporations with shared hosting, reseller hosting, dedicated servers, VPS hosting, and domain registration.

StableHost’s website can be viewed in English, German, Spanish, Swedish, and Vietnamese.

Features and Ease of Use

StableHost

The three shared hosting price plans provided by StableHost – Starter, Pro, and Platinum – differ in terms of the number of websites, MySQL connections, and a few other factors. They all come with the following features as standard:

  • Unlimited bandwidth and storage
  • 99.9% uptime guarantee
  • SSD storage
  • DDoS protection
  • Website builder
  • cPanel
  • SSL certificates

The cPanel control panel that comes with all plans lets you manage all aspects of your hosted website, and the integrated Softaculous installer helps you install popular applications such as Joomla, Drupal, PrestaShop, and WordPress with a single click.

Alternatively, you can create your website using the bundled site builder that provides hundreds of HTML5 layouts arranged into themed categories. This site builder has a drag-and-drop interface and produces results that are mobile-responsive. You can change your design as often as you like.

Although R1Soft daily backups are provided, customers are still encouraged to keep their own backups for extra assurance.

Pricing and Support

StableHost’s prices are not the cheapest I’ve seen, but at the time of writing, you can get 50% off for the first year. Bear in mind that the prices will revert to normal levels in the second and subsequent years, and this discount doesn’t apply to the highest Platinum plan.

Also, be aware that the displayed prices are for a 36-month sign-up, but you might feel better about making this commitment when you hear that StableHost offers a longer-than-usual 45-day money-back guarantee. Pay using PayPal or a credit card.

Unfortunately, StableHost falls short when it comes to customer support. While its website contains a decent knowledge base, the video tutorials link leads to a YouTube channel that doesn’t exist. And while there are all the usual contact channels – telephone, ticket, email, and live chat– I was frustrated by my live chat session since the support agent simply relayed a list of links before terminating the chat prematurely:

StableHost

How much does StableHost cost?
StableHost offers plans from $2 to $29. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which StableHost plan should I get?
My recommendation is to start with a cheaper plan. You can always upgrade later on. StableHost can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from StableHost here.
How good is StableHost’s customer support?
StableHost is not ranked as one of our top web hosts. But that can also be a result of StableHost being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Pricing

4.2

Comparison

How does StableHost match up to the competition?

HostingerCompare 4.9 Compare
InterServerCompare 4.8 Compare
StableHostCompare 4.0 Compare
BluehostCompare 2.5 Compare

User reviews

Based on 12 reviews in 2 languages
0.9
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1.0
anonymus
Thailand
September 28, 2020
Terrible Services

I have been using them for 3 years. In the beginning, service was great until they stop the chat support. They suspend my account two time without asking me first. I am very disappointed. I hope they improve in the future. If you thinking about share hosting, don't use them.

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1.0
Tom Lem
Japan
September 12, 2020
Only use Stablehost if you want to lose customers.

Guaranteed major email server problems every quarter. Be it with their "spam" filters which rejects even your own Google calendar reminders to switching servers with about a day's "notice" and zero instructions on hope to do so. If we could only file a class action lawsuit against these guys. Yes, cheap and useless.

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1.0
Stablehost S.
Vietnam
July 24, 2020
The most scamming stablehost

How dare you treat me like that? Stablehost Scams!Stablehost has terminated my hosting without notifying me about the violation and stablehost didnt indicate clearly about the violation. I put all my effort on domains assigned on stablehost with the contents, articles which i have been writing in one month. My sites are wordpress and suddenly i got termination due to many files on the hosting. Yes they could terminate anyone as that is their server. However i asked for an reopening in 24 hours to do some backup jobs of the important files but they had terminated and just say sorry. Imagining i lost lots of money investment on the sites that run on their hosting and i dont have a chance to backup any. So one month working is zero. 1000 unique quality articles has been deleted in 1 sec. i am very disappointed. My account is new and as their terms i must be refunded fully but they don't do it. I talked with them and a guy name Mau worked like a machine exactly. How dare they could do this with their clients ? Please be aware and stay away from stablehost. One day you wake up and see everything is gone with your money and efforts if you're gonna signup their services.#Stablehost #stablehostscam #scammer #scam

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1.0
Gina Williams
Jamaica
June 22, 2020
Horrified customer

Absolutely terrible service, especially during a pandemic. Hasn’t acknowledged the fact that there’s a pandemic, upped their prices and threw on late fees. They also sent no notifications of their price changes. These people are no longer fit to do business. At least I’d rather pay more from people I trust.

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1.0
Adrian
South Africa
April 21, 2020
Stablehost - stay away

I used StableHost for a year. They have the worst customer service I have ever come across. A year into (1 or 3) my one website was hacked and they refused to restore any form of backup. Not their backups, nor mine. They also warned me I would be booted from their servers and fined 25 US$ if it happened again. Any other hosting company would at least restore a backup. They are amateurs. Don't be fooled by their low prices. You pay peanuts, you get monkeys.

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anonymus
Pakistan
April 02, 2020

The pro plan says you can host unlimited websites but they did not reveal that all these websites will be the subdomains of your origional domain. For example, you have signed up to a Pro Plan with a domain xyz.com. Now you want to add an another domain to host as they allow in their Pro Plan let's say you want to add abc.com, this domain will be added as abc.xyz.com and abc.com separately...when I inquired about this, they were like "there is no other way".

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Bottom line on StableHost

As its name suggests, StableHost should provide you with stable hosting solutions, and it does so at a good price-to-quality ratio. It operates a global network of servers and is very open about its locations (unlike some other hosts I’ve reviewed recently). There is some scope for improvement in the area of customer support.

StableHost might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”

Pros

  • Up to unlimited bandwidth
  • 45-day money-back guarantee
  • Affordable prices
  • Global server network

Cons

  • Poor customer support
  • Introductory pricing will revert to regular levels
Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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