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Reviews and expert opinion StableHost

Gwen Rodgers Gwen Rodgers Web Hosting Expert

StableHost covers various services, from shared hosting to virtual private servers (VPS), all at competitive price points. Its 24/7 support offers an extensive library of technical guides but if you need to speak in real-time, then it is much less convenient.

Its website is messy and incomplete, with its “blog” only used for advertising deals and promotions.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
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Overview

StableHost presents the usual suite of services, including: WordPress hosting, enterprise services, reseller hosting, VPS, and SLL. It recently added a custom site builder service, but still allows for the use of popular web scripts through its one-click Softaculous Installer.

StableHost’s website is translated into languages fairly well-matched for its data center locations. It is available in English, German, Spanish, Swedish, and Vietnamese.

Features and Ease of Use

Stablehost web hosting features
The web hosting features don’t stand out, but they still give you everything you need.

StableHost’s web hosting plans are separated into three tiers geared towards different needs. The benefits of these tiers vary by the number of websites you can have, the quality of the CPU, and access to a VIP support system.

Similarly, its reseller hosting service also offers three tiers. However, the reseller tiers differ only by the allotted disk space and the maximum number of clients. That’s not bad, but if you want to resell hosting, other hosts are worth considering first.

Regardless of the hosting service you need or the tier you choose, StableHost offers a suite of attractive baseline features including:

  • Servers that start with 36GB of RAM
  • Unlimited email accounts
  • 24/7 server monitoring
  • SSD storage
  • Unlimited bandwidth

StableHost has a site builder that offers hundreds of layouts and many customization options. It utilizes a drag-and-drop interface that allows you to create your site without any coding knowledge. StableHost also includes a series of video tutorials for help with this feature, but the link connects to a “404 Not Found” page on YouTube.

StableHost utilizes the cPanel control panel. Along with site management, this panel evaluates server data through the Webalizer software. Items like processing speeds, high-traffic times, and IP addresses can be analyzed to improve your site.

Pricing and Support

StableHost is an affordable and reliable hosting platform. Although it does not offer any free services, it provides hosting plans for as little as $3.50/month. Even its most expensive web and reseller hosting plans don’t cost more than $30/month. You can easily upgrade your plan from StableHost’s “client area.”

There are also frequent sales and discount codes that can lower the prices of certain plans by up to 50 percent, and all plans come with a 30-day money-back guarantee.

But while StableHost’s prices are good, they aren’t the lowest – Hostinger, for example, often offers even lower prices without sacrificing quality, which is why we’ve scored them 4.9/5.

The most expensive hosting service StableHost provides is, understandably, its dedicated servers. The premade packages range from $145 to $245/month with the prices determined largely by the processing speed of the server. If you’re looking for more power, then StableHost also creates custom servers that meet your needs.

Although the site is available in five languages, the live support is only available in English. I found that the self-help center is well-stocked with easy-to-follow guides.

However, the live support system doesn’t let you speak with a representative in real-time – instead, it sends a reply to the email you provide. I did receive a response within five minutes, but having to check my email rather than a chat box added a frustrating step to the process.

Response times can be further improved with StableHost’s VIP support system, which gives priority assistance to its highest-tier plan holders.

Comparison

How does StableHost match up to the competition?

HostingerCompare4.9Compare
InterServerCompare4.8Compare
StableHostCompare4.0Compare
BluehostCompare2.5Compare

User reviews

Based on 16 reviews in 3 languages
1.4
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5
Tran
USA
June 29, 2021
Great support

The technical support team is excellent! Well done to the team for helping me resolve my issue in no time. The response time was very quick and that is very important for me when I wanted to resolve a problem I was having with my website asap. I recommend it strongly!

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1
Pumkin Wu
USA
https://www.pumkinwu.com
April 26, 2021
Customer support nonexistent

Currently waiting for a chat specialist to assist me and this has got to be a joke. unable to access cpanel and asked how to get help. been waiting for a while but it's not about the wait....it's the lack of know-how. I feel left in the dark. unacceptable

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1
Tom Jackson
USA
March 15, 2021
Rude, unhelpful and arrogant support

Support always seemed go out of their way to make things more difficult than they need to be. If you were looking for a host with helpful and friendly support then stablehost is NOT FOR YOU. Years ago it was a pretty decent host but these days it's just terrible.

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1
anonymus
Thailand
September 28, 2020
Terrible Services

I have been using them for 3 years. In the beginning, service was great until they stop the chat support. They suspend my account two time without asking me first. I am very disappointed. I hope they improve in the future. If you thinking about share hosting, don't use them.

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1
Tom Lem
Japan
September 12, 2020
Only use Stablehost if you want to lose customers.

Guaranteed major email server problems every quarter. Be it with their "spam" filters which rejects even your own Google calendar reminders to switching servers with about a day's "notice" and zero instructions on hope to do so. If we could only file a class action lawsuit against these guys. Yes, cheap and useless.

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1
Stablehost Scams
Vietnam
July 24, 2020
The most scamming stablehost

How dare you treat me like that? Stablehost Scams! Stablehost has terminated my hosting without notifying me about the violation and stablehost didnt indicate clearly about the violation. I put all my effort on domains assigned on stablehost with the contents, articles which i have been writing in one month. My sites are wordpress and suddenly i got termination due to many files on the hosting. Yes they could terminate anyone as that is their server. However i asked for an reopening in 24 hours to do some backup jobs of the important files but they had terminated and just say sorry. Imagining i lost lots of money investment on the sites that run on their hosting and i dont have a chance to backup any. So one month working is zero. 1000 unique quality articles has been deleted in 1 sec. i am very disappointed. My account is new and as their terms i must be refunded fully but they don't do it. I talked with them and a guy name Mau worked like a machine exactly. How dare they could do this with their clients ? Please be aware and stay away from stablehost. One day you wake up and see everything is gone with your money and efforts if you're gonna signup their services. #Stablehost #stablehostscam #scammer #scam

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1
Gina Williams
Jamaica
June 22, 2020
Horrified customer

Absolutely terrible service, especially during a pandemic. Hasn’t acknowledged the fact that there’s a pandemic, upped their prices and threw on late fees. They also sent no notifications of their price changes. These people are no longer fit to do business. At least I’d rather pay more from people I trust.

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1
Adrian
South Africa
April 21, 2020
Stablehost – stay away

I used StableHost for a year. They have the worst customer service I have ever come across. A year into (1 or 3) my one website was hacked and they refused to restore any form of backup. Not their backups, nor mine. They also warned me I would be booted from their servers and fined 25 US$ if it happened again. Any other hosting company would at least restore a backup. They are amateurs. Don't be fooled by their low prices. You pay peanuts, you get monkeys.

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StableHost REVIEW: BOTTOM LINE

StableHost doesn’t do anything too special, but it is a solid platform with affordable prices. It loses out on the quality of its site and support services, but this may be a consequence of its relatively small team. As cheap web hosts go, StableHost is good, but not one of the best.

Although bigger providers such as HostGator may be a better deal, StableHost is constantly growing and making improvements. But if StableHost doesn’t look good enough for you yet, check out our list of the best website builders, or our web hosting coupons to save yourself some money.

Pros:

  • Beginner to Professional hosting options
  • Large suite of self-help resources
  • Open to custom server orders
  • Frequent promotional pricing

Cons:

  • Website feels incomplete at times
  • Email-based chat support
Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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