StableHost is a small hosting company that simply isn’t a match for big brands like Hostinger. The bigger hosting companies simply offer a better price for similar configuration.
StableHost is based in Arizona, U.S.A., and was launched back in 2009. Since then, it has provided individuals, small companies, and large corporations with shared hosting, reseller hosting, dedicated servers, VPS hosting, and domain registration.
StableHost’s website can be viewed in English, German, Spanish, Swedish, and Vietnamese.
Features and Ease of Use
The three shared hosting price plans provided by StableHost – Starter, Pro, and Platinum – differ in terms of the number of websites, MySQL connections, and a few other factors. They all come with the following features as standard:
- Unlimited bandwidth and storage
- 99.9% uptime guarantee
- SSD storage
- DDoS protection
- Website builder
- SSL certificates
The cPanel control panel that comes with all plans lets you manage all aspects of your hosted website, and the integrated Softaculous installer helps you install popular applications such as Joomla, Drupal, PrestaShop, and WordPress with a single click.
Alternatively, you can create your website using the bundled site builder that provides hundreds of HTML5 layouts arranged into themed categories. This site builder has a drag-and-drop interface and produces results that are mobile-responsive. You can change your design as often as you like.
Although R1Soft daily backups are provided, customers are still encouraged to keep their own backups for extra assurance.
Pricing and Support
StableHost’s prices are not the cheapest I’ve seen, but at the time of writing, you can get 50% off for the first year. Bear in mind that the prices will revert to normal levels in the second and subsequent years, and this discount doesn’t apply to the highest Platinum plan.
Also, be aware that the displayed prices are for a 36-month sign-up, but you might feel better about making this commitment when you hear that StableHost offers a longer-than-usual 45-day money-back guarantee. Pay using PayPal or a credit card.
Unfortunately, StableHost falls short when it comes to customer support. While its website contains a decent knowledge base, the video tutorials link leads to a YouTube channel that doesn’t exist. And while there are all the usual contact channels – telephone, ticket, email, and live chat– I was frustrated by my live chat session since the support agent simply relayed a list of links before terminating the chat prematurely:
- Choose servise
- Web Hosting
- Reseller Plan
- VPS Hosting
- VZ 1GB
- VZ 2GB
- VZ 4GB
- VZ 8GB
- VZ 16GB
- Dedicated Server
- Choose review language
- English (3)
- Svenska (2)
They are down for more than 10 hours now and the worst part is that they are lying about - on shstatus.com is appears as if all servers are up and running fine. In addition the technical support is very poor and unprofessional. What a great damage and what a disgrace!
Very poor support service
I've had a VPS with them since august of 2017. The first year it worked great, but they decided to change their support service to a chat based one instead of tickets. The chat support they offer now is only capable of solving basic problems such as create an email account, but they are really useless when doing something that needs real knowledge. Just now, I've been chatting for more than 16 hours, and they cant get a restore of a 400mb cpanel account done. Its something that must not take more than 20 minutes. Its the second time I ask for a restore in the last months, and the other one couldn't be done, because the free backups they offer, were corrupted.So... the truth is that I'm seeking for a new company to host my VPS in, and will never work with them again.
Worst hosting I've ever had
Stable host for me was the worst experience I've had with hosting. The technical supports is handle only by juniors. The only thing that they know is "please reinstall". You can't even open a ticket right away you have to always chat with them first, and if you close the tab you need to start over.