Reviews and expert opinion Pagely

Ranked 130th from 3924 Web Hosting
4.5
  • Features
    4.5
  • Ease of Use
    4.5
  • Support
    4.4
  • Pricing
    4.4
Server locations
USA
Brazil
Germany
Japan
Singapore
Australia
Gwen Rodgers
Gwen Rodgers
Web Hosting Expert
Pagely is a managed WordPress hosting provider for enterprise-level organizations. They offer 100% availability and excellent customer service options.

Overview

Pagely features

Pagely is 100% focused on WordPress websites — in fact, they were founded with a clear vision to “make WordPress better.” They specialize in serving large, dynamic WordPress websites with complex needs. They’re based in America, and as such their service is available only in English.

Features and Ease of Use

Pagely is an enterprise-grade web hosting provider offering a small but highly-refined selection of managed WordPress hosting solutions. Here are a few of the features their plans enjoy as standard:

  • Uptime: 100% availability guarantee, backed by a Service Level Agreement (SLA) 
  • Daily backups: Files and databases are copied and stored in AWS for up to 14 days  
  • Add-on domains: Between 15 and 60 WordPress websites per account 
  • SSL certificate: Free SSL certificates included with all plans 
  • SSD storage: Between 30GB and 50GB depending on plan 
  • Website migration: Free white-glove website migration service for up to two websites

Pagely has 13 data center locations around the world from which they offer premium VPS hosting: four in America and one each in Canada, Ireland, Germany, England, France, Singapore, Japan, Australia, and Brazil. If you’re looking for shared hosting, however, this is only available out of their data center in Virginia, America. On top of these physical locations, Pagely is a AWS Technology partner, which means that their infrastructure is built with Amazon’s cloud platform and as such their resources are infinitely scalable.

They offer a variety of features specifically designed for high-traffic and complex WordPress websites that require enterprise-level scalability. Webpages are cached with NGINX or Varnish to bring loading times down to a minimum. Of course, you’ll also get all the developer features such as PHP 7 support, SSH access, and Git.

Pricing and Support

Pagely is rather unique in their dedication to providing enterprise-level hosting dedicated to WordPress websites, so in that sense it’d be difficult to compare their prices fairly. That said, Pagely is a premium web hosting option, so you should expect to pay a lot more for their solutions. Note also that SSL certificates are included, while domain registration will be an added cost.

In terms of customer support, they have an excellent knowledge base and 24/7 customer support available via tickets. Alternatively, they’re extremely responsive on Twitter, so you can contact them via the social media channel as well. Users can also contact Pagely’s support staff via live chat and Slack between 8 AM and 5 PM PST on weekdays. Only a select few plans have access to telephone support, however.

They typically respond to the vast majority (79%) of tickets within one hour and they have a 99.3% customer happiness rating over a six-month period. In my experience, they’ve always picked up live chat quickly during business hours and been very helpful.

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Bottom line on Pagely

Pagely specializes in premium managed WordPress hosting for enterprises, so individual users searching for a cheap and convenient starter solution won’t have much luck here. While you’ll certainly be paying far more for their platform, their standards of service won’t disappoint. 

Pros

  • Specialized for high-traffic, complex WordPress websites 
  • Clean and professional interface 
  • 100% availability guarantee 
  • Excellent customer service options 

Cons

  • Expensive plans 
  • Live chat only available during business hours 
Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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