Reviews and expert opinion Host IT Smart

Mark Holden
Mark Holden
Web Hosting Expert

Host IT Smart offers a variety of hosting solutions for both Linux and Windows, all with lots of great features and reasonable prices. It’s a pity that it doesn’t offer a money-back guarantee.




Host IT Smart

Host IT Smart is a US-based hosting provider that was founded nearly 15 years ago as a web development company. Six year later, it introduced its hosting services. Today, it specializes in Linux and Windows shared hosting, reseller hosting and VPS (virtual private server) hosting, as well as WordPress hosting, Java hosting, e-commerce hosting, dedicated servers, and domain registration. Host IT Smart has two server locations – India and the US.

Host IT Smart’s English website is very organized and resourceful. All prices are displayed in US dollars.

Features and Ease of Use

Host IT Smart offers shared hosting for both Linux and Windows. There are three plans under each operating system – Starter, Performance, and Business.

All Linux plans come with unlimited SSD storage, bandwidth, and email accounts. They differ in the number of websites, subdomains, and MySQL databases as follows:

  • Starter comes with one website, one subdomain, and two MySQL databases
  • Performance comes with five websites, unlimited subdomains, and ten MySQL databases
  • Business comes with unlimited websites, subdomains, and MySQL databases

The Windows plans, on the other hand, vary in storage, bandwidth, number of websites, email accounts, and MSSQL/MySQL databases as follows:

  • Starter comes with 250 MB storage, 50 GB bandwidth, one website, 25 email accounts, and one MSSQL/MySQL database
  • Performance comes with unlimited storage, unlimited bandwidth, five websites, unlimited email accounts, and ten MSSQL/MySQL databases
  • Business comes with unlimited storage, bandwidth, websites, and email accounts, and 20 MSSQL/MySQL databases

All plans, across both operating systems, share some common features, including:

  • Control panel (cPanel for Linux, Plesk for Windows)
  • One-click installer (Softaculous for Linux, built-in installer for Windows)
  • 99.99% uptime guarantee
  • SSD storage
  • Free SSL certificates
  • Free malware scanning
  • DDoS (distributed denial of service) protection

Both cPanel and Plesk control panels help you easily manage all aspects of your website. This includes managing your website files, domains, email accounts, backup intervals, security settings, and much more.

Installing applications and scripts is made easy with both Linux and Windows plans thanks to free one-click installers. The Linux plans come with the famous Softaculous, and the Windows plans come with Plesk’s own built-in installer. Both installers are known for their ease of use and the numerous supported applications and scripts, including WordPress, Drupal, phpBB, Joomla, and more.

Pricing and Support

The Windows plans are more expensive than the Linux plans. While you can display the prices on a monthly or yearly basis, the contract periods available for all the plans are yearly, every two years, or every three years.

Compared to the average international and US market, Host IT Smart’s prices are on the affordable side given its wide range of features. I was disappointed to discover that Host IT Smart doesn’t have a money-back guarantee (even though its outdated FAQ section mentions one).

The website has a comprehensive knowledge base that contains tutorials and articles covering most major topics. If you still have unanswered questions, you can reach customer support through live chat, email, and ticket support. I tested the live chat and was happy with the instant response and the knowledgeable representative.

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Host IT Smart WordPress Hosting


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User reviews

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Priyaranjan T.
March 14, 2020
Worst Hosting Provider HostItSmart

HostITSmart is the worst hosting provider I have ever seen. The dedicated server goes down in a gap every 5 to 6 days time for many hours and the tech team not able to fix even working on it for hours. Worst server, worst tech team, and worst support staff. You ask them something and they will reply to something else. The dedicated server is worst than shared hosting servers. In one line, if you want that your business should bear losses because of downtime, then go for it. If I calculate an average up time, then in 100 hours of hosting time, there will be at least 8 to 10 hours of downtime and I am talking about Dedicated Server. Now think of other services. You can guess.Check what I wrote on a ticket:

December 04, 2019
Worst company for hosting

I have purchased a vps account recently, its started showing problems every now and the. They are rebooting server without informing us. Today without informing they did some maintenance and we lost all configurations. Moreover they have no ethics and is playing with our data even without informing us. The WORST experience ever.

Bottom line on Host IT Smart

Host IT Smart is an attractive hosting option, thanks to its diverse hosting solutions and decent prices. I was also impressed with its customer support. However, the lack of a money-back guarantee isn’t so thrilling.


  • Free SSL certificates
  • 99.99% uptime guarantee
  • Wide range of solutions for both Linux and Windows
  • SSD storage


  • No money-back guarantee
  • No free CDN (content delivery network)

Visit Host IT Smart for a wide range of hosting solutions

Mark Holden
Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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