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Reviews and expert opinion Kamatera

Ezequiel Bruni
Ezequiel Bruni
Web Hosting Expert

Steady server performance makes Kamatera stand out against other VPS and cloud hosting providers. With its decent pricing plans and 30-day free trial, it’s a great platform if you don’t mind tinkering with your own servers. But if you’re new to cloud and VPS hosting and there’s no system administrator available, it might be a bit more of a challenge

Overview

Global Cloud Hosting for All (Well, That’s the Plan)

Kamatera offers cloud-based VPS-style hosting, with data centers all over the world. And I do mean all over. The goal seems to be making cloud hosting accessible to everyone, with affordable prices (starting at $4.00 plus a 30-day free trial) and easy server setup.

But does Kamatera live up to this lofty goal?

Actually… yes. Well, somewhat. Listen, it’s a whole thing, and while I was impressed with the service in some aspects, others might well let you down. It depends entirely on what you need for your website and how familiar you are with managing servers.

I built and ran a test website to see for myself just how this cloud hosting/VPS hybrid performed. To see how Kamatera compares to other providers, check out our list of the top web hosts.

Features

4.9

Whether You Need a Website or an “Internal” Network, You’ve Got Options

Kamatera cloud offerings
You may notice a distinct focus on “the cloud” in Kamatera’s features

I hope you don’t easily get decision paralysis, because you are going to be loaded down with options here. You can start up an instance with most major server operating systems (OSs), or go for a preconfigured server with a whole host of different apps and control panels to choose from.

Now, you don’t really get to mix and match the OS and control panel options unless you want to set it up yourself or hire Kamatera to do it for you. But still, the options are plentiful.

There are solutions for almost every conceivable situation – including e-commerce websites, web application hosting, and more. There’s even Kamatera Express, which claims you can launch a server in 60 seconds. Oh, and did I mention that you can try Kamatera for 30 days for free?

Every virtual server comes with the ability to scale resources individually. Need more storage but don’t want to pay for more RAM? No problem. You can scale resources up or down as needed with a simple form. It takes no time at all.

Kamatera server management
You can adjust your server resources individually, at any time

It should also be noted that every server comes with automatic SSL certificates. This can actually mess with you a little, because for some server packages, the SSL certificate that’s generated is keyed to the server’s temporary address, and I ran into problems with that.

But if you pick a server image with a control panel, you can just generate your own certificates via Let’s Encrypt, so that’s not too big of a problem.

Speaking of server images, that’s how this whole system works. You can choose from a pretty darned large number of server images. Choose one, everything gets installed for you automatically, and you just go on from there.

If you want to do things more or less from scratch, you can start with a simple OS image. Your options include CentOS, Debian, FreeBSD, Ubuntu, and, of course, Windows. The OS images are pretty up-to-date, too. You can install CentOS version 8, Ubuntu 20.04, Windows Server 2019, the usual good stuff.

Now, if you’d rather not spend a perfectly good afternoon configuring all your own software, you can install an image that already includes server software and an app of your choice (like WordPress, Joomla, or even MediaWiki).

If you want more flexibility, you can pick an image with a control panel like cPanel, Plesk, or Vesta. Mind you, you have to pay for any licenses yourself, and that could cost a pretty penny.

These preinstalled app/control panel options include:

  • cPanel
  • DokuWiki
  • Drupal
  • Jenkins
  • Joomla
  • Magento
  • Mattermost
  • MediaWiki
  • Moodle
  • NextCloud
  • Plesk
  • Pure-FTPd
  • Vesta
  • WordPress
  • Zentyal
  • phpBB
  • phpMyAdmin

Now let’s say you don’t need a server to have much beyond PHP or Node because you want to write your own app from scratch. Or maybe you just need somewhere to put a big old MySQL database or five.

Kamatera even has simple, service-based server images to choose from. These include:

  • Docker
  • Elasticsearch
  • FreeNAS
  • HAProxy
  • Kubernetes
  • LAMP
  • LEMP
  • Memcached
  • MinIO
  • MongoDB
  • NFS
  • NGINX
  • OpenVPN
  • PHP
  • RabbitMQ
  • Rancher
  • Redis
  • Ruby on rails
  • Tomcat
  • MySQL
  • node.js
  • pfSense

So those are all the standard features. Now let’s have a look at some of the big-ticket items:

Load Balancer, Built-In Firewall, and System Recovery

Well, it wouldn’t be cloud hosting without load balancing, would it? The point is that you don’t have to worry as much about getting hit with loads of traffic all at once, because the underlying server tech will be able to handle it.

As for potential attacks, the built-in firewall system at Kamatera helps to ease some of the strain. You’ll still have to manage your server’s security yourself, for the most part. You know, keep your ports locked, don’t give your root password to beautiful spies, don’t click any links about enlarging appendages, that sort of thing.

And if everything does go wrong, Kamatera has a team that’ll help you get your server back up and running, and that’s included in every server package.

Daily Backups (Cost a Little Extra)

It sure would be nice if this was included in the main price. If you want to make sure you can always restore your site when things go wrong, the extra bucks every month are an entirely worthwhile investment. ’Nuff said.

Cloud Private Network

So there might be times when you want a server that’s not for the rest of the internet to see. In that case, you can choose a sort of LAN networking option when the server is created. This should, in theory, allow you to patch this remote server into your local network.

This is great if you want to run things like Mattermost (a Slack alternative), or other team-focused software on a server that you control but don’t have to physically maintain.

Or, I dunno, use it for the super-secret company blog?

Remote Desktop Images

So this is interesting as all heck: You can actually install a desktop OS on your server at Kamatera. You have the choice of Ubuntu or Windows 10, and you can use virtual network computing (VNC) to access it. Well, if you choose Ubuntu, you also have the option of using remote desktop protocol (RDP).

In any case, you get a remote desktop. Why would you want that? Well, if you only have a small laptop at home, you could use the remote desktop to run tasks and programs that are too CPU-intensive for, say, a Chromebook.

See full list of features

Ease of use

4.1

Well… It’s Easy to Start a Server

This is the section where things went a little downhill, if I’m honest. Don’t get me wrong, actually using the service is pretty easy. Check out the image below. The UI is clean, clear, and usable. Starting up a new server (and managing your existing servers) is simple stuff. I literally have no complaints.

Creating a server on Kamatera
Choosing your region, OS, and installed apps is a cinch

The problems I ran into involve all those handy preconfigured server images I mentioned above. Basically, I’m an I-can-Google-this-maybe sort of system administrator at best, and to use this hosting service, you’ll want an expert. Let me explain:

I wanted a WordPress site, so I figured, just grab the WordPress image, right? Well, the pre-built WordPress image comes with Ubuntu 18.04, NGINX, and PHP 7.2. A little dated, but not too shabby. It all installed fine, and everything was easy to set up.

Except the domain name. Turns out to get that working right, you have to point your domain name at the server (easy), configure the NGINX server to listen on that domain manually in the config files (uhhh… less easy for me), and then… get WordPress to stop telling you that it can’t find the database when you change its URL settings (pain in my butt).

See, I’m sure all of these problems have perfectly reasonable solutions, and if I knew more about the inner workings of both the NGINX server and WordPress, I could probably have gotten my domain working.

But I didn’t want to do that. I wanted to start up a website and have it work without me thinking too hard.

Eventually I just deleted that server and started a new one with the Plesk control panel, which had pretty much the same OS and software installed. I was able to install WordPress and get the domain working for the duration of Plesk’s free trial.

And then the Plesk panel kept crashing, giving me 502 errors, all because something called “sw-engine.service” kept crashing. Fortunately, the WordPress site itself stayed up, and allowed me to keep testing.

And that’s the only reason I didn’t scrap everything, start over with a fresh CentOS server, and do it all from “semi-scratch” with CyberPanel.

The short version is this: Some of the preconfigured servers come with problems baked in. Not only would I not recommend Kamatera for beginners, I wouldn’t touch the service unless I was ready and willing to get my hands dirty in the command line. If you’re looking for something more beginner-friendly, Liquid Web has some decent cloud/VPS solutions. Another option you could try is Cloudways, which offers managed cloud hosting at very decent prices.

That won’t be a deal-breaker for everyone. If you’re the kind of person who likes building your own server from scratch, Kamatera’s affordable pricing and solid performance might well be what you want. And you don’t even necessarily have to do it yourself… if you’re willing to pay.

Now it’s time to talk about the first big ease-of-use feature:

Server Management Services (Cost a Lot Extra)

So if you want a server that’s configured and maintained, and generally kept working by someone else, you have that option. For a pretty substantial fee every month (well, substantial for people on a budget), you can have the Kamatera team do everything for you.

That includes setup, server installation and configuration, troubleshooting, everything. For a medium-sized business, or even a small business that’s making money off its site, this is a perfectly reasonable way to do things and could save you a lot of trouble.

This, you could say, is the “beginner option.” Being a beginner has its costs, I guess.

Customizable Server Dashboard (Everyone Gets This)

You can set up your main server-management dashboard to tell you how many resources your servers are using, what kind of traffic they’re getting (but not analytics), and all that good statistical stuff.

It’s a small thing, maybe, but I like being able to configure exactly what information I can see at a glance.

Kamatera dashboard
Kamatera’s clean-looking, customizable dashboard made managing my account a whole lot easier

See if Kamatera is Right for You

Performance

5.0

This Is Good Stuff, I’m Glad to Say

Kamatera’s biggest selling points are that its cloud infrastructure is fast, and it has servers everywhere. Well, almost everywhere. 13 data centers that cover Asia, the Americas, Europe, and the Middle East is nothing to sneeze at.

Those first two areas have servers in Hong Kong, Toronto, New York, Santa Clara, Texas (yeah… it just says “Texas”), Amsterdam, Frankfurt, and London. And then, there are just a whole bunch of servers in Israel, in Rosh Haayin, Jerusalem, Petach Tikva, and Tel Aviv.

How does that translate into performance? Well, I picked the Texas server center, set up my WordPress-based testing site (eventually), and got these results:

The average complete page loading speed was a respectable 1.1 seconds. Uptime during my (admittedly short) testing period stayed at a solid 100%.

If you want to know how we conduct hosting performance tests, have a look here.

GTmetrix

Since you want to keep load times under 2 seconds, ideally, that 1.1s average is pretty great, and the server was very stable. The fastest loading time was 1s, and the slowest was 1.2s – and that’s because my page was a little heavy that time.

I kind of forgot where I put the optimized images I usually use, and I wanted to test my site’s  performance with oversized images anyway. When you consider how big the page is, even with Gzip compression enabled, the results are darned good.

Kamatera GTmetrix score
This was the absolute fastest complete page load

UptimeRobot

You really can’t beat 100% uptime! What’s more, the graph shows fairly little variance in ping times. Oh, that 400ms spike would be hell for a video game… but for a web page? That’s doing okay.

Kamatera UptimeRobot results
100% is always hard to beat

Check Out Kamatera Performance

Support

4.2

Generally Prompt, Not Always Helpful

The support team is, I think, hampered by the fact that Kamatera wants to sell its server management services. That’s fair enough in some respects, but it led to some disappointment in my interactions.

At least I can say the team is very available. The support team can be reached 24/7. The sales and billing teams are available Monday – Friday, 8:00 a.m. – 6:00 p.m. EST, in most of the world and Sunday – Thursday, 8:00 a.m. – 6:00 p.m. IST, in the Middle East.

All teams are available by email and phone, and you can open support tickets from your dashboard.

Here’s how my interactions went:

Email

Well, this one was my fault, really. I emailed the sales team asking, “How easy is it to install WordPress?” Thing is, I emailed them outside of business hours. By the time they got back to me, I had already started up a server because I was impatient to get my testing started.

Therefore, this is about the most reasonable, helpful response I could expect:

Kamatera email support
This was a reasonable and generally good response

Tickets

Then, when I was having trouble with the preconfigured WordPress server, I opened a ticket to ask how I was supposed to set up my domain name. And this is what happened:

Kamatera email support
This ticket did not leave me feeling very… helped

The agent was only minimally helpful, giving me advice that only an actual sys-admin might be able to implement. Then he tried to sell me the management services. I understand that he can’t (and probably isn’t supposed to) help people like me set things up unless I’ve paid for it but…

Even the Hostinger team would have at least linked me to a tutorial. (In fact, that’s exactly what happened when I tested Hostinger’s VPS hosting.)

Phone

When I was having trouble with my Plesk panel, I called the 24/7 hotline. To the support agent’s credit, he was quite honest with me. Basically, his job was to help people whose servers were actually down. He agreed that my problem was something I should get help with, just not from him.

He told me to call back because the engineers who could actually help me wouldn’t be in until 5 hours later (I called around 6:45 p.m. CST). In the end, I didn’t bother. Still, I give him points for honesty and for not trying to sell me anything.

Pricing

5.0

It’s a Darned Decent Price for the Service

While I’ve encountered many cheaper options in the world of VPS hosting, Kamatera has an advantage most of those other companies don’t: it’s cloud-based. If you’ve ever done any research into cloud hosting, you’ll know that as soon as the word “cloud” shows up, you can expect the price to double or triple.

Well, I’m happy to report that Kamatera doesn’t do that. Simply put, the price is more than acceptable when you consider the infrastructure your site will be running on. It’s a lot of bang for your buck, and my test site ran well on the smallest (read: cheapest) resource plan that Kamatera has.

Of course, you’ll have to pay extra for some fairly important features (like backups), but that’s commerce for you.

If you decide those reasonable prices are for you, you can pay with any major credit card. I managed it with no fuss and no problems with the fraud detection system. I do love it when I give my money to a company, and the company just takes it without whining.

Cancellation & Refunds

This is where Kamatera excels. There is no money-back guarantee, because you don’t need one. There’s a straight-up, no-questions-asked free trial for 30 days. If you cancel your service before the 30 days are up, there’s just no charge.

You do have to provide credit card details for your account, and you will be charged about $2 USD (or your local equivalent – I was actually charged less) to confirm those details. You’re also limited to using the cheapest server configuration, with no extra services. Add those services and you’ll have to pay up.

That said, my small, simple test site worked just fine on this setup, so I can’t complain. I was even able to attach a domain that I already owned to the test servers at no charge.

User reviews

Based on 17 reviews in 1 languages
4.4
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5.0
ALVARO MOREIRA
Guatemala
December 02, 2020
great experience !!!

Totally, recommended !!!... good prices, always available, and excellent customer service. Is the best way to solve the problems for servers and keep employees working at the home office, we really don´t know how long pandemic will be, is necessary to be prepared.

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5.0
Valentine
Great Britain
November 30, 2020
perfect service!

I would recommend Kamatera for good quality service, high reliability, dedicated and responsive support, all at small pricing and with direct and easy access to all the features. The interface with the user is really straightforward and they also provide continuous support to the client in case of need

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5.0
Muscalu C.
Romania
November 22, 2020
Really great services!

After a few weeks of searching for a good server provider, I found Kamatera. Their services are the best! I used a server with 4 cores,16 GB ram with Windows, and it worked so damn good. Also, their support is awesome, a lot of friendly and skilled people.

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5.0
Roger R
Great Britain
November 19, 2020
Exceptional customer service

They've gone above and beyond to help service my small business. Instead of being treated like a number in bigger companies, you are treated like a person. Really happy with their service. Great quality VPS servers too! I was really impressed with the actual pricing and locations. So much to choose from and REALLY easy to start up any sort of Desktop/Server.

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5.0
Peter Lu
Croatia (Hrvatska)
November 16, 2020
Great cloud servers and excellent support

As a total newbie, I was trying out their servers. When I set up everything, my website was blazing was in conclusion to my old hosting provider. Support is great and answers tickets quickly. I suggest everyone to try, and they will stay with them guarantee!

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5.0
NADEER N
India
November 15, 2020
Best cloud service with the best price

Their price and plans are user friendly as well as budget-friendly. And they have an incredible support team too. The continuity of the support is much appreciated as they will help to solve the issues fast. All around, I choose Kamatera as the best cloud provider. Kamatera cloud service is the best in the category.

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Comparison

How does Kamatera match up to the competition?

HostingerCompare 4.9 Compare
InterServerCompare 4.8 Compare
KamateraCompare 4.8 Compare
BluehostCompare 2.5 Compare

Bottom line on Kamatera

In the end, steady server performance and decent pricing are what keep Kamatera competitive with other VPS and cloud hosting providers. I cannot recommend this service for VPS newbies, unless you’ve got some cash to spend on the server management add-on.

But if you do, or if you like troubleshooting servers yourself, then Kamatera might well be the company for you.

If you’re looking for somewhat easier (if pricier) VPS-style cloud hosting, try Kinsta. Otherwise, have a look at Hostinger for darned cheap VPS servers.

FAQ

Does Kamatera have shared hosting?
No, Kamatera only offers cloud and VPS hosting solutions which are much more powerful and reliable compared to shared hosting. If you’re looking for shared hosting, our top recommendation is Hostinger – and we have more great choices in our list of the best web hosting providers.
How do I install WordPress on Kamatera?
Kamatera has different options for creating a WordPress website – some more complex than others. The easiest option is to choose a pre-configured server image that is set up to install WordPress automatically. Using Kamatera Express, you can install WordPress with just a few clicks – but you will need to know how to configure your domain name to point to your new website.

If you’d prefer a managed cloud or VPS hosting solution for a less hands-on setup for WordPress, FastComet has powerful fully managed cloud hosting plans, while InMotion Hosting’s managed VPS plans are surprisingly affordable! Both offer expert WordPress installation. For WordPress-only cloud hosting, try Kinsta.

Do I need a credit card for the Kamatera free trial?
To use Kamatera’s 30-day free trial, you will need to create a billing profile by adding your credit card details. Kamatera says that this is simply a security measure to prevent malicious sign ups and you’ll only face actual charges for your website after the 30-day trial period (or if you exceed the usage amount for your selected trial plan). Your card will be verified with a small charge of up to $2 USD, however.

If Kamatera isn’t the right choice for you, we have a guide to the best VPS hosts with free trials.

How much does Kamatera cost?
Kamatera has some really affordable plans, starting at . That’s really cheap for cloud/VPS hosting – but the downside is that you’ll have to manage your server yourself (or pay someone else to do that). If you’d rather have managed cloud VPS hosting, Liquid Web is a reliable option (as our tests revealed) – and although its prices are higher, you can find some great discounts on our coupon page!

Ezequiel Bruni
Ezequiel Bruni
Ezequiel Bruni is biologically Canadian, legally Mexican, and self identifies as a total nerd. He's been a web and experience designer off and on since he was a teenager, and loves sharing the kind of beginner's advice he really wishes he'd had when he first started. He also loves video games, tacos, open source software, video games, sci-fi and fantasy in all their forms, and video games. He does not love writing in the third person.

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