123Reg is a U.K.-based web hosting provider and domain registrar that caters primarily to small to mid-sized local businesses. They’re an excellent entry point if you’re new to the web hosting scene, as their entry-level plans are more than sufficient to establish a basic online presence. They also have VPS hosting options available, so your company can stay with this hosting provider as it expands.
123Reg also happens to be the largest domain registrar in the U.K., which comes with a few perks: all of their hosting plans come with at least one free .co.uk domain registration, and their domain registration services are extremely low-priced. Since their founding in 1999, 123Reg has served almost half a million websites.
Features & Ease of Use
123Reg’s premium plan comes with an impressive 99.99% uptime SLA, while most of their other plans come with the standard 99.9% uptime promise. A quick test also revealed that websites hosted on their servers perform at above-average speeds, which is decent value at the price you’re paying.
The user interface is simple enough to navigate. If you’re familiar with cPanel, you’ll find similar functionality with their custom control panel. It may take a little maneuvering to get used to it initially, but more experienced users should easily get the hang of it.
Their most basic Essentials plan doesn’t includeaone-click WordPress installation, which I found unusual given that they’re catering to beginners. To get access to their one-click WordPress installation, you’ll have to opt for their Business plan or better. There are a few other downsides to the Essentials plan:
- Only one connected website allowed
- No SSL certification
- Onlyone included mySQL database
- A single email account capped at 5GB
- Website builder comes at an additional fee
That said, they do offer unlimited trafficwith no hidden costs, and the load balancing technology they offer typically only comes with more expensive plans – making their packages great value for money. Overall, if you’re a novice looking to set up a simple, static website, the Essentials plan is still worth your consideration.
Pricing & Support
123Reg is different from most hosting providers in that they don’t offer shared hosting. Instead, they offer Linux-based cloud hosting plans for beginners, and then a customizable VPS option for their enterprise-grade customers. If you prefer Windows-based servers, you can opt for that later on in the checkout process.
No free version is available, but they do have a 14-day money-back guarantee if you’re unsatisfied for any reason. You’ll have to call them for this refund, as it isn’t automatically processed. Hosting packages are available as yearly contracts and can be paid either monthly or annually.
123Reg’s support system has improved over the years, in accordance with feedback from their customer base. All hosting plans come with live chat support during office hours and 24/7 phone support, the latter being with a U.K.-based expert. They also have a support ticket system and they’re very active on social media, so if you’re a big Twitter or Facebook user, you can easily reach them via those channels. Alternatively, if you’d like to diagnose the problems yourself, they also have a knowledge base filled with helpful support articles.