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  5. Zyro vs WordPress.com – Is the Popular Choice REALLY Better? [2021]

Zyro vs WordPress.com – Is the Popular Choice REALLY Better? [2021]

Abi Carter Abi Carter May 28, 2021
May 28, 2021

I know what you’re thinking: surely Zyro doesn’t have what it takes to beat a top website builder like WordPress.com?

It used to be no contest, but in recent months, Zyro has majorly revamped its builder, adding new features like e-commerce, blogging tools, better-looking templates, and extra customization options – and packing them all up in a neat and simple editor.

Granted, these new tools can’t quite match WordPress.com, which wins hands down in terms of power, customizability, and scalability. But if you’re looking to get a website up and running quickly, Zyro might actually be a better option for you.

Powerful as it is, WordPress.com comes with a steep learning curve. Zyro, on the other hand, is very, very easy to use (you won’t get bogged down in tutorials for hours). And even though it doesn’t have as many templates and features, it has everything most business sites will need.

Take a look at Zyro’s best deals, or read on to find out when I’d recommend this builder over its better-known competitor.

1. Templates

Zyro’s Got More Templates Than Ever, But WordPress.com Still Has More Variety

As part of its recent overhaul, Zyro gave its template gallery a major update. There are now loads more templates (125+, by my count), and they’ve improved massively in the looks department, all trending towards that Apple-esque minimalism that’s all the rage at the moment.

They come in a bunch of different categories, including eCommerce, Services, Photography, Restaurants, Portfolio, Events, and Blog. You can browse by these preset categories or zero in on a particular niche via the search bar.

Zyro template library
Zyro’s template library feels like a nod to Squarespace. Even the template names sound familiar…

WordPress.com, on the other hand, has so many themes that it doesn’t even keep track of the number. I counted over 200 free themes, but that’s not considering all the third-party templates you can install on a Business plan or higher.

WordPress.com themes are organized into eight different categories, and 29 sub-categories (or “subjects”). You can filter by site topic, features, and even style (such as “formal” or “vibrant”) – or just narrow things down with the search bar.

Wordpress.com template library
There’s a theme for every occasion in the WordPress.com library.

WordPress.com wins on numbers alone, but it occasionally falls down in the looks department. A few of its themes look like they were created using WordArt on Windows 95 (that’s a bit harsh, but you get the gist), whereas Zyro’s library has fewer duds.

In addition, Zyro’s revamp also introduced new customization options to give you more control over fonts, colors, and layouts. One slightly unusual thing about its editor is that it’s grid-based – you can drag elements around, but they’ll snap into place on a grid.

On the one hand, this means you don’t have complete control over placement, but on the other, your website layout will always be well-spaced. It also makes all of Zyro’s templates mobile-responsive, which is not the case with WordPress.com.

Another thing to keep in mind is that you’ll need a WordPress.com paid plan to access some of the builder’s more advanced customization options, such as the ability to edit the CSS files directly. In terms of editing fonts, colors, and layout, though, WordPress.com is generally very flexible.

WordPress.com also allows you to switch themes, even after you’ve started building your site, whereas Zyro locks you into your chosen template as soon as you start editing.

Overall, Zyro’s templates are more consistently good-looking, but it’s hard to ignore WordPress’s virtually endless theme and customization options. Seriously, there’s a WordPress theme for everyone.

2. Features and Ease of Use

Zyro Is Good for Beginners, But Lacks WordPress.com’s Power

As a relatively new builder, Zyro is constantly adding to its arsenal of features. For instance, it now offers e-commerce and blogging tools (more on both of these later), but even so, it can’t quite keep up with a giant like WordPress, which offers pretty much anything you could ever need.

On the plus side, Zyro’s simplicity means that it definitely wins on the ease-of-use front. Its drag-and-drop editor couldn’t be simpler. No walkthroughs needed – you can just dive straight in.

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And in case you want even more of a helping hand, Zyro offers a unique array of AI tools, including an AI business name generator, slogan generator, blog title generator, and even an AI writer that can create pages of SEO-friendly content for you.

When I tested the AI writer, it generated text that was slightly… bizarre. So while these tools might help you brainstorm when you’re feeling stuck, I’d only use the actual text as a real last resort.

WordPress.com’s editor represents a much steeper learning curve than Zyro’s, especially if you’ve never built a website before. If you’re just trying to create something simple, honestly, you might be happier with Zyro. But if you’re willing to invest a bit of time, and you ultimately need a builder with more horsepower, then WordPress is definitely worth it.

The WordPress.com block editor, theme customizer, and publishing tools aren’t hard, per se. It’s just that if you haven’t used these tools before, it will take some time to get your head around them. Intuition will get you a long way with Zyro, whereas WordPress.com is definitely more of a “read the manual” deal.

But the upside is that with WordPress.com, there’s a real ROI in store. You can build any type of website just by working with the default themes and functionality. And from the Business plan up, you can use plugins to transform your website in pretty much any way you could think of. Compare that to the nine(ish) element options offered by Zyro, and you’ll see what I mean by horsepower.

Zyro vs WordPress.com element options
All of Zyro’s element options (left) compared to just a small selection of WordPress.com’s (right).

Zyro wins this point on pure ease of use, but this comes at the price of some pretty strict limitations. If you commit to learning the ins and outs of the WordPress.com editor, you’ll soon discover that it’s a much more powerful tool.

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3. Apps & Integrations

Zyro’s Limited Integrations Struggle to Compete with WordPress.com’s Limitless Plugins

WordPress.com has a plugin for – and I don’t think this is an exaggeration – everything, meaning you can extend the functionality of your website however you want. As long as you upgrade to the Business plan, that is.

Want help with SEO? Extra website security? Automatic translations? Contact forms? Drag-and-drop design? Calendars? Anything you want your website to do, you’re almost guaranteed to find a WordPress plugin for it, out of the more than 50,000 on offer.

WordPress also offers a number of third-party integrations, including Mailchimp, Google Analytics, and GSuite.

Wordpress.com plugin gallery
You can browse the WordPress.com plugin gallery by category or use the search tool.

Zyro, on the other hand, has no add-ons, apps, or plugins to speak of. It has a handful of third-party integrations that are available on all plans, including (and very much limited to):

  • Facebook Messenger
  • Facebook Pixel
  • Hotjar
  • Google Tag Manager
  • Google Analytics

And that’s it. If you only want to build a simple website, the lack of plugins isn’t a dealbreaker, but if you ever wanted to add more advanced features, you would be stuck.

Zyro integrations
Zyro’s integrations leave a lot to be desired.

This point goes to WordPress.com, for obvious reasons.

4. Blogging

Can Zyro Compete With WordPress.com, the Blogging Giant?

Zyro has recently introduced blogging functionality, which is definitely a step in the right direction. However, it still can’t quite mount a challenge to WordPress.com, which is literally a blog content management system. Seriously, blogging is where it all began.

Both builders make it easy to get started. On Zyro, you just need to navigate to the little button that looks like a pen and click Start a blog to add a blog page to your website.

In terms of blogging features, Zyro has all the usual suspects, such as the ability to set publishing dates, define post categories, have multiple authors, and change customization options for posts. However, you can’t control how the blog itself looks within your website.

Zyro blog editor
Zyro’s blog editor isn’t as intuitive as some of the builder’s other tools.

To start a WordPress.com blog, you’ll need to navigate to Posts and click Add a new post. This will take you to the post editor, where you can start writing right away.

As you might guess, WordPress.com is the gold standard for a blogging platform. It lets you categorize and tag your posts, schedule posts and social shares, and customize them to your heart’s content. And you can use plugins to extend your blog’s functionality in almost any way you want.

Wordpress.com blog editor
The WordPress.com blog editor has way more options in terms of content blocks.

Plus, WordPress.com may be trickier to use overall, but I actually found its blog editor more intuitive than Zyro’s. WordPress.com wins this point, hands down.

5. E-commerce

Another of Zyro’s shiny new features is its set of e-commerce tools. You can now create an online store on its eCommerce plan – for less than it would cost you on WordPress.com. But how do the features stack up?

Getting started with e-commerce on Zyro is – you guessed it – pretty easy. Simply choose one of the online store templates, or click the shopping cart icon in the editor. From there, you just need to add your products, set up shipping, delivery, and payment options, and off you go!

Zyro online store
There aren’t a lot of customization options, but Zyro’s default layout for online stores is good-looking.

Zyro offers all the standard e-commerce features, like inventory tracking, order management, shipping and tax management, gift cards and discount coupons, and dozens of payment and shipping options. There’s even a CRM (customer relationship management) tool and an app to manage your store from your phone.

If you want to go a little bigger, the eCommerce Plus plan lets you list up to 2,500 products, sell directly via Facebook, Instagram, and Amazon, and even set up a multi-language store – a great option if you’ve got an international customer base.

WordPress.com offers more of a DIY approach to online stores. For a fully-integrated online store with all of the bells and whistles (like the ability to accept payments in 60+ countries, integrations with shipping carriers, and special online store design options), you’ll need the top-priced eCommerce plan. However, the price tag makes it clear that this plan is for large e-commerce stores only.

If you’re not on that level yet, you’ve got a couple of options. You can accept payments with Stripe on any paid plan, so you could make one of the lower-tier subscriptions work for you if you’ve got a very small store with just a few products.

Or, another option is to get a Business plan and install an e-commerce plugin like WooCommerce (to learn more, read our in-depth WooCommerce review). Just bear in mind that it may cost extra to access additional functionality like SEO tools and payments.

Woocommerce storefront
The WooCommerce plugin is an easy way of adding an online store to your WordPress.com website.

I’m going to call this one in favor of Zyro. For someone who just wants a simple, built-in solution, Zyro offers all of the basics (plus some nice extras) in a neat, affordable package. WordPress.com is more flexible and scalable, but it’s more expensive too – and not as easy to use.

6. SEO

Zyro Does It For You; With WordPress.com It’s DIY

You might have noticed that Zyro’s integrations are mostly focused on marketing and SEO functionality. And yes, Zyro gives you some tools like Google Analytics and Tag Manager, Facebook Pixel and – uh – the AI Writer.

But overall, Zyro’s SEO strategy is more along the lines of “we do the hard work so you don’t have to”. Rather than offering lots of complex tools, Zyro works good SEO into the builder itself – by making web pages fast loading, secure, and automatically optimized for mobile.

This might be music to your ears, if the letters S – E – O make you recoil in horror, but if you want to take a bit more of a hands-on approach, it might not quite cut the mustard.

Zyro SEO tools
Zyro “takes the hard work out of SEO” – which may or may not be what you want.

WordPress.com, on the other hand, takes a more hands-on approach. There’s pretty much no limit on what you can do, especially once you factor plugins into the mix, but apart from a few guides and blog posts on SEO, you’ll be on your own.

You can edit meta descriptions, title formats, and social previews on any plan, and you also get a free integration with MailChimp. In terms of plugins, the possibilities are pretty much endless. I got 49 pages of search results for the keyword “SEO” alone.

Wordpress.com seo plugins
Just four of WordPress.com’s SEO plugin options.

When it comes to SEO, the two builders take very different approaches. So it’s up to you: do you want a website builder that will do most of the hard work behind the scenes? Or would you rather go it alone, with no limits to what you can do? Since it’s a matter of preference, let’s call this point a draw.

7. Pricing

When Zyro did its revamp, it also overhauled its pricing structure. But do you still get good value for money? Well, it depends what you’re looking for.

Zyro is still one of the cheapest website builders on the market, starting at around $3 per month for the most basic plan and going up to nearly $15 per month for the most expensive (e-commerce) plan.

The catch is that these prices are only available if you pay upfront for several years. The renewal price is a bit higher as well, so if you plan to build a website that will be around for a while, you’ll need to make sure you’re OK paying the higher fee in a year’s time.

The major difference post-revamp is that Zyro no longer offers a free plan, or even a free trial. Instead, you now get a 30-day money-back guarantee. In all fairness, I’ve tried it out, and they’re absolutely true to their word – I got my money back, no questions asked.

WordPress.com, on the other hand, does offer a free plan, which gives you an SSL certificate, 3 GB of storage space, and access to free themes.

The cheapest WordPress.com plan is priced similarly to Zyro’s bottom-tier plan, and it gives you more data, unlimited bandwidth, a free domain, and the ability to accept PayPal payments.

However, as I mentioned, WordPress.com only really comes into its own once you add its 50,000 plugins into the mix. This gives you virtually unlimited options for extending your site’s functionality, a power that Zyro really can’t match. The catch is that you’ll pay a lot more for those plugins – because you can only install them on the Business plan and up.

So, if you’re not interested in wading through a huge DIY library of plugins and don’t care about building a fancy website with all the bells and whistles, Zyro might be a better, more attractively-priced option.

That’s particularly true when you look at the two builders’ highest-tier e-commerce plans. While you can build an enormously powerful store on WordPress.com’s top plan, it costs almost three times as much as Zyro’s – which matches all the basic WordPress.com e-commerce features and presents them in a neat, user-friendly solution.

Let’s see how this works by comparing the cheapest (and most expensive) Zyro and WordPress.com plans:

Plan Zyro Basic WordPress.com Personal Zyro eCommerce Plus WordPress.com eCommerce
Monthly cost (billed yearly) $2.90 $4.00 $9.90 $45.00
Storage 1 GB 3 GB Unlimited 200 GB
Bandwidth 3 GB Unlimited Unlimited Unlimited
Free domain Connect your own Free for 1 year Free for 1 year Free for 1 year
Website analytics No Basic Yes Yes
Integrations / Plugins No No Yes Up to 50,000 plugins
E-commerce features No PayPal payments Yes, including multiple payment options, shipping and tax management, abandoned cart recovery, and Facebook, Instagram & Amazon integrations Yes, including integrations with shipping carriers, accept payments in 60+ countries, and premium design options
Customer support Live chat Email support Live chat Email and live chat support

As you can see, WordPress.com covers both extremes of the pricing spectrum – from the cheap, basic solution to the expensive, all-powerful builder – while Zyro sticks closer to the bottom, without a huge price difference between the highest and lowest plans. In other words, Zyro gives you the tools you need for a decent website at a lower price point.

8. Support

Zyro’s Live Chat Goes Against WordPress.com’s Forum

Support is another area where WordPress.com and Zyro really diverge. Whereas Zyro offers 24/7 live chat support on any plan, WordPress.com has a “you get what you pay for” system. The free plan gives you access to the WordPress.com knowledge base, video tutorials, and support forum. The personal plan gives you email support, and only after that do you get live chat assistance.

I’m just going to put it out there: I hate forums. I feel like they can be very hostile spaces where newbies are demonized for having the audacity to ask simple questions. The typical response seems to be, “We already discussed this xx years ago, just read this thread, dummy.” But in the name of research, I gave it a go.

After I posted my question on the support forum, I had to wait a few hours for a reply. When it came, it was helpful – although it had a hint of the “read it yourself” vibe. When I tried via email support as well, the response was similar.

WordPress forum support
Call me lazy, but I don’t like it when the answer to my question is “read this page.”

Snowflake millennials like me will therefore be happy to hear that Zyro offers live chat support staffed by super-friendly agents who act like your message is the highlight of their day.

You need to be signed into your account to access the live chat function. At first, a bot will try to help you, but in my experience, it never understands what you need (bad bot!), so an agent will join the chat eventually. I was told I would have to wait a few minutes, but it took about 15 minutes for an agent to show up.

He offered some friendly advice on choosing a plan for my small online store. His message definitely had more of a personal touch: I’m talking emojis after every sentence and gifs of dogs hugging – nice, if a bit weird.

Zyro live chat support
Anyone who sends a gif of dogs hugging is a winner in my book. Oh – and the answers were helpful too.

After that, I tried the live chat a few times, with mixed results – sometimes an agent joined the conversation within a few seconds, and other times I was left waiting a while. Still, we’re talking minutes, not hours or days. Overall, I’ve got to hand this one to Zyro. Its support staff was just nicer.

The Difference Is Clear: Do You Want Ease, or Power?

Comparing Zyro and WordPress.com is a bit like comparing apples and oranges. On the surface, they offer similar services, but cut a bit deeper and a whole gulf of differences open up. Ultimately, your choice is going to depend on what you want.

If you want the Big Daddy™ of web building to make a huge, fancy site and you don’t care how much it costs – I’d recommend WordPress.com. It’s got virtually unlimited options for extending your website’s functionality, especially on the higher-tier plans.

On the other hand, if you want to build a relatively simple website without investing a lot of time in learning how to build it – or you want an affordable, comprehensive e-commerce builder that will do a lot of the hard work for you – then Zyro is a pretty solid option. It can’t do everything WordPress.com can, but sometimes you just don’t need it to.

Free plan available
No
Yes
Templates
100+
200 + 3rd-party themes
Features and Ease of Use
User-friendly drag-and-drop editor with fewer features
Block editor with steeper learning curve
Apps, Add-Ons and Integrations
Limited integrations
Up to 60,000 plugins
Blogging
Essential blogging features
Extensive blogging features, including commenting, tagging, and social integration
E-commerce
Robust e-commerce features available on two most expensive plans
E-commerce features on higher paid plans
SEO
Basic tools like analytics, Facebook Pixel & Hotjar
Robust SEO tools plus extra options via plugins
Pricing
Not a huge variation in price, 30-day money-back guarantee
More variety in pricing structure: top-end prices much higher, with features to match
Support
24/7 live chat support
Support forum and guides, plus email and live-chat support (for higher-tier paid plans only)

FAQ

Which is cheaper, Zyro or WordPress?It’s hard to say, since Zyro and WordPress.com have very different pricing structures. WordPress.com has a greater range, from a free plan with very limited features all the way up to an expensive e-commerce plan with all of the bells and whistles. Zyro, on the other hand, is generally quite affordable, but all its plans fall between these two extremes. Before you commit to a paid plan with either builder, make sure to check out our coupon page to take advantage of the latest deals.Is Zyro a good website builder?In many ways, Zyro is a good website builder, offering simple yet solid tools at fair prices. However, it is undeniably a basic builder, and its third-party integrations in particular are quite limited compared to the competition. To see if Zyro is right for you, read our in-depth review.Is Zyro easier to use than WordPress?As a drag-and-drop website builder, Zyro is far easier to use than WordPress.com, which has a block editor that’s less intuitive and takes a bit of getting used to. However, WordPress offers far more power and functionality (particularly if you subscribe to a plan that offers access to its 50,000+ plugins) for those who invest the time to learn it.What is the best website builder?It all depends on what you want out of a website builder. Should it be cheap (or free)? Should it have the most powerful tools and features, the best-designed templates, or something else? Head over to our list of the 10 best website builders in 2021 to figure out which builder is the best for you.

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