Reviews and expert opinion Zyro

Ezequiel Bruni
Ezequiel Bruni
Website Development Expert

Zyro is like “Baby’s First Business Site,” but it’s actually pretty good for a simple tool. If you’re looking for more complex design features and third-party add-ons, however, you should probably look elsewhere. The support is also not great.

Overview

Zyro, a brand-new website builder from budget-friendly web host Hostinger, is aiming to be the beginner’s best friend. It’s a minimalist site builder that’s designed to teach you how to use it, and it provides artificial intelligence (AI) tools to spare you from the bulk of the work.

Zyro also offers cheap pricing, solid features, and a fairly generous free plan. The platform is available in English, German, French, Malay, Italian, Portuguese, Russian, Vietnamese, and Spanish.

But can you build the site of your dreams with it, or are you better off with an established site builder like Wix? Well… if you don’t need much out of your website, Zyro might work for you. Read on to see exactly what I mean.

Templates

3.5
Zyro website builder templates

There isn’t a huge selection, but Zyro’s templates are quite eye-catching

Apparently There Are Dozens of Templates

I only tested the free plan for this review, so I can’t verify that vague excuse for a number. I can tell you that I was able to access 17 templates, and they were both good-looking and mobile-friendly.

The free templates cover various industries including art and design, hospitality, fashion, and more. Unfortunately, you can’t customize them too much. You can change colors, but I haven’t found a way to change the fonts. And once you pick a template, you’re stuck with it on that particular site.

That lack of customization options forced me to drop the score a bit.Explore Zyro Templates

Features

4.5
Zyro website builder - editing format

Zyro Does What It Says, and Not Much More

Overall, Zyro delivers what it promises. It just… doesn’t promise much.

There’s a Grid-Based Layout Builder

Zyro’s layout editor is designed to keep things looking good, and still give you some creative control. It accomplishes this by constraining the layout to a pre-made grid. You can drag and drop things where you want to, but the size and spacing of page elements is kept consistent.

Zyro website builder - editing layout
The grid-based editor makes it easy to place elements on the page

The AI Tools Are Kind of Cool

The AI Writer will populate your website with content based on the industry/type of site you pick. Your options are somewhat limited, but it’s a quick way to get your site copy started.

Zyro website builder - AI Writer output
Examples of the AI Writer’s output, which you’re supposed to customize.

Zyro’s AI Heatmap is designed to help you figure out how users navigate your site, so you can tweak your layout for more conversions.

There Are Some Third-Party Integrations

Want Google Ads or Analytics? Facebook Messenger integration? Hotjar analytics? All of that and more is available from the Basic plan and up. What Zyro doesn’t have are third-party add-ons or plugins to extend your site’s functionality. You get what it provides, and no more.

Other site builders, like Wix and Squarespace, give you some free ad credits for Google Ads (and other platforms) with their more expensive plans. You won’t get that here.See full list of features

Ease of use

4.5
Zyro website builder - AI Writer tool

It’s Fairly Standard and Easy to Use

At no point in the process did I ever feel lost, or wonder “What does this do?” The learning curve is more like a leisurely stroll.

There Is a Variety of Business Tools

These include the Business Name Generator, Slogan Generator, and Logo Maker, and also access to a business email on your own domain (if you have a domain). Each of these tools does exactly what its name suggests. They’re just a quick way to get your site started if you have no assets or copywriters on staff.

There Is Unsplash Integration

This means you have more than a million great stock images to choose from. They’re completely free, and easily accessible in the site builder. Enough said.

You Get Free SSL, They Get Free SSL, Everyone Gets Free SSL

Every site gets SSL encryption (even on the free plan), which is a security layer that makes sure all the data sent between the site and its users is, well… encrypted. Because every site gets it automatically, you don’t have to enable it manually. That’s a nice touch.See if Zyro is Right for You

Support

1.0
The options for contacting Zyro consist of a live chat module at the bottom of every page, and an email address journalists and publishers can use to ask for information. It’s not a customer support email, but I tried asking for help there anyway.

Well… how do I put this? Zyro’s support isn’t great.  No one responded on either chat or email. At all. In two days.

Zyro website builder - live chat
Hello? Anyone there?

Pricing

5.0

One thing I do like a lot about Zyro is the pricing.

It’s darned cheap, and for someone who just needs to build the first website for their business, that’s a definite bonus.

 The Free plan has nearly all the features that the other plans do, with some limitations: you only get 500 MB of bandwidth and storage, you can’t connect a custom domain, and you don’t get integration with third-party services. You’ll also have Zyro ads on your website, in a sticky bar at the top of the page.

Upgrading to the Basic plan will give you access to all the features, let you remove the ads, and provide you with 10 GB each of bandwidth and storage. The Unleashed plan simply removes the bandwidth and storage limits entirely.

These paid plans are both significantly cheaper than most major site builders.

You can upgrade very easily, and you can pay with PayPal and all major credit cards.

User reviews

Based on 2 reviews in 1 languages
1.0
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1.0
Amor
Israel
April 27, 2020
Lame!

So complicated, uncomfortable and there is no service. Horrible. I’ve Tried a few hours to build a SUPER simple landing page, with no success at all. I’ve spent almost 3 hours with no results at all. Edventually, I choose to proceed with another website builder

Zyro
April 29, 2020

Hi Amor,Thanks a bunch – your feedback is helping us improve Zyro. We are really sorry to hear that you faced some issues and that your experience wasn’t great. We are constantly improving our website builder to make it even easier to create a website.Could you drop us an email at support@zyro.com, telling us what went wrong? We are ready to help!

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1.0
Silvia
USA
April 17, 2020
A joke?

Is this even a real company? do they provide any customer service at all? they claim that customer service is available 24/7 - that is not true.... you can wait for an answer for 12 or more hours, which is very bad when something does not work what was supposed to be working... because nothing works when it is supposed to be working .... and reaching customer service - mission impossible...

Zyro
April 29, 2020

Silvia,Thanks for your feedback and sorry you had a frustrating time with Zyro. We have received larger amounts of client enquiries than usual over the last months. However, we would like to assure you that even though you may have to wait a little longer, our Customer Success team will always solve all of your issues and provide you with any information you may need.We care about our customers and are always working towards improving both our product and customer support. That's why we’d really like to talk to you. Please email us at support@zyro.com and we will be more than happy to help.Regards, Zyro team

Comparison

How does Zyro match up to the competition?

Wix Compare 4.9 Compare
Squarespace Compare 4.8 Compare
Zyro Compare 3.7 Compare
Nicepage Compare 3.0 Compare

Bottom line on Zyro

Zyro prides itself on being a sort of all-in-one solution. If you need your very first business site for cheap, it’s a great option. If you’re looking for more complex design features and third-party add-ons, however, you should probably look elsewhere. Check out our comprehensive comparison of the best website builders for a few good alternatives.

This is like “Baby’s First Business Site,” but it’s actually pretty good. Except for the support. That’s terrible, and it can be a dealbreaker for many people.

Ezequiel Bruni
Ezequiel Bruni
Ezequiel Bruni is biologically Canadian, legally Mexican, and self identifies as a total nerd. He's been a web and experience designer off and on since he was a teenager, and loves sharing the kind of beginner's advice he really wishes he'd had when he first started. He also loves video games, tacos, open source software, video games, sci-fi and fantasy in all their forms, and video games. He does not love writing in the third person.

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