1. Website Planet
  2. >
  3. Blog
  4. >
  5. Namecheap vs GoDaddy: Which Is Best for Domains & Hosting? 2019

Namecheap vs GoDaddy: Which Is Best for Domains & Hosting? 2019

Ari Esmond
Ari Esmond
50
October 31, 2019

Both Namecheap and GoDaddy are well known for their domain name offerings and affordable web hosting, but that’s where the similarities stop – behind the scenes, they’re more different than you can imagine. In my mind, there’s no real question as to which web host is better for you.

Both give you a lot for your money, but Namecheap is super easy to use. It offers a seamless managed WordPress platform, and comes with an extensive range of features including SSLs on shared plan. Plus, it’s even cheaper than GoDaddy.

But let’s not rule out the competition just yet – GoDaddy has got its benefits and it still puts up a fight in this battle. While I’d choose one of Namecheap’s cheap plans over GoDaddy for hosting, if you want to see why Namecheap gets my vote, you’ll have to keep reading.

I’ve scoured the internet to bring you a head-to-head expert review of GoDaddy vs Namecheap, looking at five vital areas:

Round 1: Domain Names

Namecheap Offers Freebies That GoDaddy Charges For

Buying a domain name for your new website is exciting, but it can be confusing, too. The same domain name, with the same extension, can vary in price from one registrar to the next – just like you’ll find in this Namecheap vs GoDaddy battle.

For example, I searched for the domain name aryehphoenix.xyz on both GoDaddy and Namecheap. The screenshots below show the different pricing options I encountered for exactly the same domain name.

Screenshot of price for domain name on GoDaddy

Screenshot of price for domain name on NameCheap

Both Namecheap and GoDaddy offered me the domain at a low starting price, but when you look at the renewal fees, it’s a different story, with GoDaddy’s prices on renewal around 40% higher than Namecheap.

Both also suggested the domain aryehphoenix.com to me – but again, there’s a big difference in the price for this top-level domain (TLD). GoDaddy’s price is 25% more than Namecheap’s.

The differences don’t stop there, either. With Namecheap, you get free custom nameservers and free WhoisGuard (to protect your personal information that’s otherwise made public when you register a domain name). GoDaddy charges extra for both of these features.

Earlier this year, GoDaddy’s DNS (Domain Name System) was hacked, which allowed hackers to set up fraudulent subdomains on websites pointing to GoDaddy’s nameservers. While the security breach was fixed, the fact that it happened in the first place makes me cautious about using GoDaddy for my domains.

And the winner is: Namecheap. It pulls ahead in the first round thanks to domain prices that are lower on renewal and its privacy protection. GoDaddy’s prices are significantly more expensive for renewals.

Round 2: Monthly & Renewal Pricing 

GoDaddy Charges More for Hosting Than Namecheap

It’s well-known in the web hosting industry that introductory rates are designed to lure you in with low prices and then hit you with inflated prices when it’s time to renew your plan.

However, Namecheap stands out because its prices stay the same when you renew – if you opt to pay monthly. If you prefer to pay yearly, you save 50% on your first year of hosting with Namecheap. In other worse, your rate will double after the first year. While that sounds scary, the renewal rate is still a fraction of GoDaddy’s.

GoDaddy’s renewal prices aren’t tremendously higher than the introductory rate – you’ll pay around 25% more when you renew your GoDaddy plan. This is much lower than some hosting companies, but still a significant extra chunk of money.

Unfortunately, GoDaddy requires you to sign up for three years for the best price. Signing up for one year will increase your monthly price by around 17%, and if you opt for paying for just three months upfront, the monthly breakdown cost is almost doubled. Ultimately, GoDaddy’s monthly plans cost over 3x more than Namecheap’s monthly plans.

And the winner is: Namecheap. Not only is Namecheap cheaper for hosting than GoDaddy, you can also pay monthly without hugely inflated prices.

Round 3: Features

A Free Domain Name or More Storage – Which Feature Is More Important for Your Website?

Comparing hosting plans can get complicated, so I’ve put all the details you need in an at-a-glance table so you can see which host offers the features you absolutely can’t do without.

FeatureNamecheapGoDaddy
Storage Space20 GB, 50 GB, or unlimited, depending on the plan100 GB to unlimited, depending on the plan
Money-Back Guarantee30 days30 days
Free Domain NameYes, a .website domain for one year; all other extensions have a feeYes, for one year, with annual plan
Automatic BackupsYes, twice weekly on all plans, plus the AutoBackup tool on all plans except the most basicNo, backups are only available as an add-on or with GoDaddy WordPress hosting
Free SSL CertificateYes, up to 50 free SSL certificatesOnly on Ultimate plan and above
BandwidthUnmeteredUnmetered
Free Site MigrationYesNo
Email Accounts30 to unlimited, depending on your planOne free Microsoft 365 account for one year
One-Click Application InstallYesYes

And the winner is: Namecheap. If having less storage space isn’t a problem for you (the storage space you get on the cheaper plans will be more than enough for most users), then Namecheap quite simply gives you more. You get SSL certificates no matter what plan you’re on, there’s free website migration, and you have more email accounts, too. However, if you’re going to need a large amount of storage space, GoDaddy might be the better solution for you. Find out more in our in-depth GoDaddy review.

Round 4: Downtime

How Much Downtime Should You Expect?

Namecheap claims it has a 100% uptime guarantee on its sales pages, but when you check out the SLA (service-level agreement), it turns out that it’s actually just a standard 99.9% uptime guarantee.

Namecheap’s sales page guarantee on uptime

The claims on the sales page

Namecheap’s service level agreement clause on uptime

The SLA clause relating to uptime

This isn’t a surprise, but it is misleading. Besides, the actual uptime record for Namecheap isn’t the best.

Namecheap’s uptime has fallen significantly below 99.9% in recent months, and although you will get credits for the downtime, you have to consider the impact it could have, especially if you use your website for business purposes.

GoDaddy also has a standard 99.9% uptime guarantee. Unlike Namecheap, however, GoDaddy has a more impressive uptime record, with no instances of uptime dropping below 99.9%.

In one recent month, for example, GoDaddy’s uptime was a mediocre 99.94%, equating to around 26 minutes of downtime over the month. By comparison, Namecheap’s 99.81% uptime record for the same time period equals 82 minutes of downtime – almost 4x more downtime as GoDaddy.

And the winner is: GoDaddy! It finally takes a round! Namecheap’s less-than-impressive uptime record is a disappointment, and GoDaddy is more reliable overall.

Round 5: Namecheap’s Support Is Available 24/7 – GoDaddy Has Limitations

Customer support might not be the most important factor when it comes to web hosting, but you do want to be able to get help when you need it, especially if you’re new to building websites.

GoDaddy claims to have 24/7 customer support, but this is a bit misleading. It doesn’t offer ticket support at all, and chat support is only available Monday through Friday. Phone support is available 24/7 in many countries, but some countries only offer support during specific hours. For example, support in Germany is only available 8 a.m. to 8 p.m. Monday through Friday. You have to check the Global Support page to find out the hours for your country.

Not only is support limited to certain hours, but the waiting times are simply awful. You don’t have to look very hard to find customer experiences where people have had to wait over 75 minutes to connect to an agent via live chat. I wanted to see for myself how long it takes on a regular day, during the stated hours, to connect to live chat support. However, when I tried to connect, I got this message:

GoDaddy Chat Support offline message

It appears that not only is GoDaddy’s live chat support limited in its hours, but it’s not always available when you’d expect it to be.

Namecheap’s support is better. There’s 24/7 live chat support, for example, meaning you can quickly and easily get in touch with a support agent. You can also use the ticketing system. When I tested the live chat, I was relieved to be connected quickly – within 48 seconds!

Live online chat conversation with Namecheap support team

The support agent I chatted with was quickly able to answer my questions, and I didn’t have to wait for responses, which is often the case with live chat for web hosting.

And the winner is: Namecheap. With fast live chat responses and 24/7 customer support no matter where in the world you are, Namecheap is light years ahead of GoDaddy. See what our expert thought of Namecheap’s online support in our in-depth review.

Namecheap Is Better for Domains and Hosting

Namecheap is the clear winner here, because even though GoDaddy has a slightly better uptime record, you’re better off with Namecheap for its customer support, range of features available and its excellent pricing.

Our Recommendations

  • If you’re looking for cheap domain names that will renew at reasonable rates, choose Namecheap. It’s easier to manage your domain names with Namecheap, too.  Free backups and SSL certificates make it better value than GoDaddy.
  • GoDaddy’s plans may offer more storage, but it’s way more than most users will ever need, so you’re better off with Namecheap for its service and support. And don’t forget that if you do really need the extra storage, you can upgrade and get ‘unlimited storage’ on Namecheap’s premium plans.
RoundNamecheapGoDaddy
DomainsCheaper prices for renewals and you get WHOIS protectionRates are much higher when it’s time to renew
PricingYou can pay monthly without hugely inflated pricesTo get the best prices, you need to pay up front for three years
Hosting FeaturesFree backups and SSL certificatesUnlimited storage on most plans – and a free Office 365 email address for a year
UptimeSome uptime issues, missing its 99.9% SLA on several occasionsUptime isn’t outstanding, but it does meet its 99.9% uptime guarantee
Customer Support24/7 live chat support gives you quick access to the help you needSupport is only 24/7 by phone in some countries, and with live chat, you should expect long waiting times and times when live chat is offline

 

50 claps
Clap for the post if you found it useful!

Related posts

Show more related posts

Any comments?

0 out of minimum 100 characters
Required Field Maximal length of comment is equal 80000 chars Minimal length of comment is equal 100 chars

We check all user comments within 48 hours to make sure they are from real people like you. We're glad you found this article useful - we would appreciate it if you let more people know about it.

Share this blog post with friends and co-workers right now:

We check all comments within 48 hours to make sure they're from real users like you.

Once a month you will receive interesting, insightful tips, tricks, and advice to improve your website performance and reach your digital marketing goals!

So happy you liked it!

Share it with your friends!