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Webstarts Review 2024 – What Do Users Say?

Donna Moses Donna Moses Website Development Expert

All in all, WebStarts delivers on its promise of simplicity, modern designs, and robust features for any website type. All of this is backed by a reliable support team, making this builder worth considering.



WebStarts is a feature-packed builder that lets you easily design a modern website.

To compare the best website builders on ease of use, templates, customer service, and value for money, we tried to build the same site on each platform. Check out the results here.

Upon landing on WebStarts’ website, one gets the sense that this is a serious and promising site builder.

Users can get started here with the no-frills free plan or upgrade to the Pro, Pro Plus, or Business plans, which are reasonably priced.

As a drag and drop builder, WebStarts simplifies the process of setting up a professional website. While no coding knowledge is required to get your site up and running, web developers with coding experience will appreciate the HTML access that allows deeper site customization.

WebStarts is a feature-rich builder—from excellent SEO tools, eCommerce, mobile optimization tools, social media integration, and blogging to free video hosting, this builder gives you plenty of opportunities to design a robust personal or business website.

There is a wide array of modern templates in different categories, complete with solid customization options for each theme. Mobile optimized templates are only available to Pro Plus and Business users, which is quite disappointing given that most site builders offer mobile responsiveness as a standard feature.

Overall, WebStarts stacks up well against some of its competitors and offers a great user experience for anyone looking to set up a website quickly.



webstarts-templatesMake Your Site Pop With Modern Designs.

Fresh modern themes: The themes on WebStarts are contemporary and sleek enough to give your website a good first impression. There is a choice of over 47 website categories each with dozens of templates from which to select. The only downside here is that once you select a template you cannot change it midway—you would have to start over.

Solid customization: HTML access offers an excellent opportunity to tweak elements so you can build a website that truly meets your needs. If you do not want to mess around with code, there is still a lot you can easily customize using the WYSIWYG editor, including the font and font color, color scheme, and background images.

Mobile responsive: All WebStarts themes are responsive, ensuring that your website looks as great on mobile as it does on a desktop. Unfortunately, this feature is only available on the Pro Plus and Business plans, even though most of WebStarts’ competitors offer mobile optimization as a standard feature.



webstarts-featuresCreate a Functional Website That Attracts Paying Customers.

Blog: WebStarts’ Blog Manager lets you create, schedule, format and publish posts. The editor feels a little bit clunky with few layout options and very basic text formatting options—the most you can do to format texts is to bold, italicize, create a heading, or add a link. Adding pictures or videos to posts using the editor is cumbersome, and this can be off-putting if you are looking to create media-rich blog posts.

eCommerce:  The online store function is only available to Business users. This feature lets you list a product for sale (physical or digital) but customers are directed to a third party checkout outside of your website—some backend setup is needed for this. Payments can be processed through several platforms including Authorize, WePay, Stripe, and PayPal. You can customize the look of your store using the available design themes and by adding custom images and text. You can filter products based on options such as color and size, and you can easily track inventory.

Membership System: Few website builders offer a feature that lets you set up a page for members only.  With WebStarts, setting this up is as simple as dragging and dropping the membership app onto a page. Your Members Only page allows you to  manually or automatically approve members.

Other great features worth mentioning include social media integration, content delivery network (CDN) for fast content uploading, SEO tools, image editing, and hosted videos.


Ease of use


Drag and Drop to Build Your Dream Website.

WebStarts’ dashboard feels cluttered with ads but the site editor is more minimalist and easier to use. Building your website is as simple as clicking an element, which is then placed on the toolbar. From there, you can drop the element where you want and resize it to your liking, which gives you significant control you’re your website’s layout, in contrast to other site builders whose responsive design limits the element’s location and size.

No Messing with Code but HTML Access Is Available.

WebStarts is ideal for both beginners and those with some coding knowledge. As a WYSIWYG drag and drop website builder, WebStarts lets you design a fully functional website just buy moving elements around—no tweaking with code is required.

If you want to fundamentally change the look of your website, the ‘Insert Code’ or ‘Edit HTML code’ feature makes it easy to add code to the designated window on your site. Once you insert the code, just drag the resultant widget to a desired location on the page to build a custom element.




webstarts-supportAmazing Support All The Way!

One of the first things that strikes you when you first land on the WebStarts website is the support phone number prominently displayed at the top of every page. Pro Plus and Business plan subscribers can call the support staff on this number any time.

It is commendable that all users, even those on the free plan, have access to live chat which lets you speak to one of the company’s staff directly if you need immediate help.

The email ticketing system is also effective. I required technical support and believed that live chat would not provide sufficient answers to my questions. Therefore, I sent an email and was pleasantly surprised when the tech support team responded within two hours.

A comprehensive knowledge base, a FAQ section, and a host of video tutorials will teach you everything you need to know to get started with the website builder.



Competitive Prices for Amazing Features.

WebStarts’ plans are offered in four tiers: Free, Pro, Pro Plus, and Business

The no-frills Free plan comes with an unlimited number of pages, just 1GB of storage, and 1GB of bandwidth.  WebStarts ads are shown on all pages, but live chat is available.

Upgrading to the Pro plan offers access to unlimited pages, support for up to 100 contacts, a maximum of five slideshow or gallery contents, 5GB storage, 25GB bandwidth per month, and live chat.

Bump up to the Pro Plus plan and you get a custom domain, unlimited pages, support for 1,000 contacts, unlimited slideshow and gallery content, 10GB storage, 100 GB bandwidth per month, live chat, mobile ready website, membership site features, and HTML access. This plan is ideal for clubs, organizations, teams, and non-profits.

If you are looking to expand your business, the aptly named Business plan would be a good choice. With this plan, you get a custom domain, unlimited pages, unlimited contacts, unlimited slideshow and gallery content, 40GB storage, unlimited bandwidth, mobile ready website, live chat, membership features, HTML access, and an online store.

WebStarts is slightly more expensive than some of its competitors such as Wix and Spacesquare, both of which offer better features in comparison.

Mobile responsive websites are a standard feature on even the basic plans offered by other builders. However, this feature is only available for Pro Plus and Business users on WebStarts. The eCommerce function is also not free—it is only accessible on the most expensive tier (i.e. the Business plan).


How does Webstarts match up to the competition?

WixCompareOur Score4.9Compare
SITE123CompareOur Score4.8Compare
WebstartsCompareOur Score4.5Compare
SimpleSiteCompareOur Score2.5Compare


There is a lot to like about WebStarts. If you are looking for more than just a basic website, this full-featured builder offers a wide array of tools needed to design a functional and modern website.

Unfortunately, it costs more to have a mobile-ready website and to set up an online store – these features are typically standard and are offered at no extra cost by other site builders of WebStarts’ caliber.

All in all, WebStarts delivers on its promise of simplicity, modern designs, and robust features for any website type. All this is backed by a reliable support team, making this builder worth checking out.

If you’re not sure WebStarts is right for you, read our rundown of the best website builders to learn about better options.


How much can you customize WebStarts templates? 

WebStarts themes look good and are fully customizable. You can modify colors, fonts, and backgrounds, and you get HTML access. The only downside is responsiveness – mobile optimization is available only on the Pro Plus and Business plans.

If you want professional and customizable designs that are automatically mobile-responsive, a website builder like Squarespace is worth considering

Is WebStarts really free? 

WebStarts has a free plan that includes unlimited pages, 1GB of storage, and 1GB of bandwidth. Upgrading to paid plans unlocks access to many features, including a custom domain, social media integration, SEO tools, free advertising, e-commerce, and more.

WebStarts’ plans are a bit pricey compared to its competitors, but you can check out our coupons to get the best deals. 

Are WebStarts websites fast? 

WebStarts features a content delivery network (CDN), which ensures your content loads fast wherever you are. However, if you need a reliable solution for fast content loading, Squarespace is built to support high-traffic websites, plus it has better features in general. Check out our detailed Squarespace review to learn more about the platform’s benefits. 

Is WebStarts good for e-commerce? 

You only get online store features on the WebStarts Business plan and don’t have the option to include checkout on your site. If your focus is e-commerce, a platform like Shopify provides better value for money.

Or, you can check out our list of the best website builders for 2024 and choose a builder with powerful online store tools. 
Donna Moses Donna Moses
Donna is a passionate writer who is all about creating engaging and thought-provoking content for the tech and online world. She is an avid lover of new technology and internet trends.
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Asked Me For My Credit Card Number

I did not have a great experience with WebStarts. I made a website; blogging was a little weird, and so was adding things like text or a photo. The domains were all very pricey, so I went with a subdomain. I published the website, and it was fine. I did create a survey for the viewers to fill out, but it wouldn't let me see which/what people responded. I didn't visit WebStarts for a very very long time. When I came back to make a new site, it said, 'Enter your credit card number in. We promise we won't charge it.' There were so many sketchy things with WebStarts, its a waste of time using it and trying to get it to work. Weebly is cheaper with useful templates and domain prices. The subdomain (free) is good too.

Emily F, USA
April 26, 2020
Webstarts Review

I have been using webstarts for 2 years and so far I will say 6.7 is what I get for them. Like all the other sites, they aren't perfect so it really depends on what you are looking for.

I like Webstarts is affordable and very easy to use but at the same time, what makes me upset is their customer service. They are slow to respond, always have to wait on the phone.

Steve isn't very helpful at all. Always ask me to ask others for help. The 395 credits!! I never get to use it as my location isn't in USA which they should tell us about that. I had problems with the advertising credits but Steve only told me to ask Google or Twitter which means he has no idea how things work. By the way, Adam the CEO, I have never heard from him!

Once you choose a template, you will lose EVERYTHING if you want to change to another template! It can be very annoying. But I never seen other sites that can let you do that anyway.

Mr. Shiue, USA
October 14, 2017
Webstarts Review

As someone who is not computer and internet savvy, I found that WebStarts was my best choice when I built my site. It was simple for me as I am older and not familiar with how to do a lot of things and their customer service was amazing and helped me with how to build my site step by step. The prices were within my budget as well and I am now able to maintain a website with my price range. WebStarts is a definite must.

Sarah Jones, USA
September 10, 2017
Webstarts Review

When their server malfunctioned, they lost most of the content on our site. As the employee at our company that built it was no longer with the company, it was not a matter of just reloading it. Basically, they lost our web site for us and we would have to pay someone to redo it. Not that their staff cared or offered any other option to help us when I called them.
When we were told the site would have to be recreated, we clearly and specifically told their person on the phone to cancel our Webstarts service. And yet, two months later, they went ahead and charged our credit card for another year’s service.

Kathy LaVanier, USA
September 10, 2017
Webstarts Review

I have been a customer for 5 1/2 years. I have enjoyed talking with the guys as they helped me fix issues or questions I would have. I am pretty well versed in this website builder and find it seamless. If I want to add a new feature or looking for something more trendy, I refer to their YouTube videos. I am so impressed with the guys and the easy, worry and hassle free features, we actually have 4 websites through Webstarts now. I have also trained other less tech savvy individuals on how to update our websites with Webstarts. Webstarts was a huge provent from Microsoft!

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