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Reviews and expert opinion Z.com

James Guill James Guill Web Hosting Expert

Z.com has an incredible reach that stretches from Asia all the way to Europe and North America, though they’re headquartered in Japan. You can host up to 30 WordPress websites at once on plans with robust storage, bandwidth, and lots of database support. However, your initial startup costs will be higher than most standard hosting.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>


Uptime GuaranteeYes
Free SSLYes
Hosting TypesShared
Basic Plan Features
  • Storage: 10 GB
  • Bandwidth: Unlimited
  • Websites: 11
Starting Price$1.85
zcom main

To compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here.

Z.com is part of the GMO Internet Group, a multinational corporation that’s been offering online services since 1991. They have an incredible reach that stretches from Asia all the way to Europe and North America, though they’re headquartered in Japan. They host over 750,000 websites and can accommodate anything from a small personal website to a high-traffic and resource-intensive e-commerce website. However, their WordPress hosting will be of particular interest to many users as these plans boast excellent features at a decent price point.

Features and Ease of Use

zcom 1

Given Z.com’s size, it’s no wonder that they can easily accommodate any kind of website, both small and large. They also have localized versions of their web hosting service in different countries around the world, with slight variations in features and resources provided.

That said, with their primary Japan-based service, their WordPress hosting is particularly attractive and offers excellent plans with the following basic features:

  • Automatic WordPress installation
  • Robust SSD storage
  • Robust bandwidth
  • Host five to 30 WordPress websites
  • Unlimited email accounts
  • Supports large databases

If you want to host multiple WordPress websites, this is an excellent option. It also supports databases from 512MB to 2GB, which is perfect for e-commerce websites. Also, you get the following advanced features:

  • 5GB email storage
  • Daily backups
  • Affordable SSL certificates
  • Separate cache system to speed up your website
  • Advanced WordPress security features

Z.com has an optional proprietary cache system that you can use to increase your website’s load speeds. Also, they offer advanced security features such as IP address restriction, suspicious login blocking, and more.

Z.com also provides a separate staging environment for WordPress websites, along with one-click website copy tools. You can copy your WordPress website from another provider to Z.com in just three steps. If you don’t want to use WordPress, there’s a paid website builder option available.

Pricing and Support

Z.com’s portfolio of services includes shared hosting, WordPress hosting, and hosting packaged with a website builder. They offer three plans for those looking to build WordPress websites. Here’s a quick rundown of plan features:

Entry Basic Business
Domains 5 10 30
SSD storage 10GB 30GB 100GB
Number of MySQL databases 5 10 30
Database size 512MB 1GB 2GB
Daily bandwidth 15GB 50GB 200GB

These plans all offer excellent storage and bandwidth but be very careful on how many databases you use. Each WordPress website will use a separate MySQL database. If you max out your domains on these plans, you won’t have any databases to spare.

On the surface, it appears these plans are reasonably priced. However, there’s an initial setup in addition to the monthly fee. Also, they don’t offer free SSL certificates. However, the added fee is minimal, so you’ll pay less for your certificates over other providers. They also don’t provide a free domain, so factor that into your costs. First-time users of Z.com get a 14-day free trial.

Support for this product is somewhat limited. They offer phone support and ticketing support only. There is a reasonably robust knowledge base available, but it’s only available in Japanese.




How does Z.com match up to the competition?



Z.com is an excellent choice for those looking for reliable WordPress hosting. While your initial startup costs will be higher than other providers, it’s worth paying a bit more to work with a solid hosting company.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.


  • Good amount of SSD storage and bandwidth
  • Host five to 30 WordPress websites
  • Supports large databases
  • Affordable SSL certificates


  • All plans charge a setup fee
  • Support is limited


Does Z.com have cPanel?Every Z.com hosting plan comes with the tried and tested cPanel hosting dashboard. This allows you to manage databases, domains, email, and more with a simple and familiar interface.What’s the difference between shared hosting and WordPress hosting?WordPress hosting plans might be shared plans, but the best of these are specifically optimized for the world’s most popular CMS. They may also give you special features, such as proprietary plugins. While you can host a WordPress site on most regular shared hosting plans, you might not benefit from any WordPress-specific extras.Why is the Z.com’s price at checkout different from the advertised price?The prices advertised by Z.com do not include the initial setup fee or VAT. This results in Z.com being more expensive than your average budget host. Many of the hosts in our list of the best web hosting services for 2022 offer great performance and similar features for lower prices.Which is the cheapest hosting service?Hostinger is one of the cheapest web hosting companies out there, but it still offers great features and impressively fast speeds. It’s far cheaper than Z.com, and you can drive its price down even further with the significant discounts for July 2022 available on our coupon page.

James Guill James Guill
James Guill is a veteran writer with a background in IT support. He’s worked for some of the world’s largest companies including Ericsson, Compaq, GE, Bank of America and Dell.

User reviews

Based on 11 reviews in 2 languages
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100% Scam company

I bought Domain from them and it didn't worked. I waited for couple of days for it work, but it didn't. So I raised a support ticket, no reply. Again a support ticket, no reply. Then I raised a refund request, still No reply.. If you buy anything at z.com. Buy it when you are ready to loose money or ready to get scammed

Sunny, India
June 25, 2022
Poor service

Don't use service from this hosting. They will hold your problem and play trick when you need to leave from them. There technical has less experience to solve problem. You must always solved your problem for own and many thing controlled from Japan that not suitable for other country.

Kenichiro, Thailand
February 25, 2022
Z.com the Best Hosting Company

Z.com should be Top web hosting and I have good experience and very impress with Z.com. Their customer service is first grade and the support from Japan head office is Number 1, Z.com provide good value web hosting service, only S$23 a year for personal plan and S$66 a year for business plan, strongly recommended.

Tim Y, Bulgaria
February 14, 2022
Worse hosting company ever. Stay away from Z.

Not even worth a 1 star! I can't even install a simple wordpress website. Not even their technical guy. What a waste of time and effort. Support sucks! Cpanel Sucks hosting config Sucks All sucks! Sincerely yours, Disappointed Client here

Adoniz Umali, Philippines
September 01, 2021
I’m starting to feel this is a scam

I have been trying to reset my password because I was locked out of the account. I opened the account, and a day later I was locked out, and I tried to do password recovery, and it is not sending me an email to recover the password. I reached out to their CS and told me to wait for a while as their server may be busy, few days later, it is still the same...

Mark, USA
August 26, 2021
In my 20+ years experience Z.com is by far the worst hosting!

Like the topic suggested in my 20+ years of experience, Z.com is by far the worst hosting! We paid for a year and ended up using it for 2 weeks, no refund was given, extremely rude and nonexistent support. These are basically con artists of the industry who secured a 1 letter domain name and acting as hosting service. It's beyond horrible, I wish I could give them zero stars! They don't deserve even 1 star.

Alex Ayuk, USA
July 02, 2021
Dont buy domains on z-com

When buying one domain, I was withdrawn money from my account twice and I had to contact support to get it resolved. And in support, they work in such a way that it seems that you are communicating with a bot. Worst service I've ever dealt with, and I have big experience

Alex, USA
June 14, 2021
No Credit Card or Pay Pal Option; almost no service

Oh my - don't work with this company. It's painful to communicate with them. Service is almost zero; takes ages to get a reply, mostly pre-formulated. It fees much too high; the control panel's design is from the middle ages, supposedly. Two thumbs down...

Nicolaus Mesterharm, Cambodia
May 20, 2021
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