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Reviews and expert opinion Z.com

James Guill James Guill Web Hosting Expert

Z.com has an incredible reach that stretches from Asia all the way to Europe and North America, though they’re headquartered in Japan. You can host up to 30 WordPress websites at once on plans with robust storage, bandwidth, and lots of database support. However, your initial startup costs will be higher than most standard hosting.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>

Overview

🏆Performance GradeA
⏱️Uptime GuaranteeNo
🔒Free SSLYes
🔧Hosting TypesShared
💡Basic Plan Features
  • Storage: 10 GB
  • Bandwidth: Unlimited
  • Websites: 11
💲Starting Price$1.85
Shared Reseller Dedicated Cloud WordPress
zcom main

To compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here.

Z.com is part of the GMO Internet Group, a multinational corporation that’s been offering online services since 1991. They have an incredible reach that stretches from Asia all the way to Europe and North America, though they’re headquartered in Japan. They host over 750,000 websites and can accommodate anything from a small personal website to a high-traffic and resource-intensive e-commerce website. However, their WordPress hosting will be of particular interest to many users as these plans boast excellent features at a decent price point.

Features and Ease of Use

zcom 1

Given Z.com’s size, it’s no wonder that they can easily accommodate any kind of website, both small and large. They also have localized versions of their web hosting service in different countries around the world, with slight variations in features and resources provided.

That said, with their primary Japan-based service, their WordPress hosting is particularly attractive and offers excellent plans with the following basic features:

  • Automatic WordPress installation
  • Robust SSD storage
  • Robust bandwidth
  • Host five to 30 WordPress websites
  • Unlimited email accounts
  • Supports large databases

If you want to host multiple WordPress websites, this is an excellent option. It also supports databases from 512MB to 2GB, which is perfect for e-commerce websites. Also, you get the following advanced features:

  • 5GB email storage
  • Daily backups
  • Affordable SSL certificates
  • Separate cache system to speed up your website
  • Advanced WordPress security features

Z.com has an optional proprietary cache system that you can use to increase your website’s load speeds. Also, they offer advanced security features such as IP address restriction, suspicious login blocking, and more.

Z.com also provides a separate staging environment for WordPress websites, along with one-click website copy tools. You can copy your WordPress website from another provider to Z.com in just three steps. If you don’t want to use WordPress, there’s a paid website builder option available.

Pricing and Support

Z.com’s portfolio of services includes shared hosting, WordPress hosting, and hosting packaged with a website builder. They offer three plans for those looking to build WordPress websites. Here’s a quick rundown of plan features:

Entry Basic Business
Domains 5 10 30
SSD storage 10GB 30GB 100GB
Number of MySQL databases 5 10 30
Database size 512MB 1GB 2GB
Daily bandwidth 15GB 50GB 200GB

These plans all offer excellent storage and bandwidth but be very careful on how many databases you use. Each WordPress website will use a separate MySQL database. If you max out your domains on these plans, you won’t have any databases to spare.

On the surface, it appears these plans are reasonably priced. However, there’s an initial setup in addition to the monthly fee. Also, they don’t offer free SSL certificates. However, the added fee is minimal, so you’ll pay less for your certificates over other providers. They also don’t provide a free domain, so factor that into your costs. First-time users of Z.com get a 14-day free trial.

Support for this product is somewhat limited. They offer phone support and ticketing support only. There is a reasonably robust knowledge base available, but it’s only available in Japanese.

4.5

Pricing

Comparison

How does Z.com match up to the competition?

InterServerCompare4.8Compare
KamateraCompare4.8Compare
Z.comCompare4.5Compare
BluehostCompare2.5Compare

Z.com REVIEW: BOTTOM LINE

Z.com is an excellent choice for those looking for reliable WordPress hosting. While your initial startup costs will be higher than other providers, it’s worth paying a bit more to work with a solid hosting company.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.

Pros
  • Good amount of SSD storage and bandwidth
  • Host five to 30 WordPress websites
  • Supports large databases
  • Affordable SSL certificates

Cons
  • All plans charge a setup fee
  • Support is limited

FAQ

Does Z.com have cPanel?

Every Z.com hosting plan comes with the tried and tested cPanel hosting dashboard. This allows you to manage databases, domains, email, and more with a simple and familiar interface.

What’s the difference between shared hosting and WordPress hosting?

WordPress hosting plans might be shared plans, but the best of these are specifically optimized for the world’s most popular CMS. They may also give you special features, such as proprietary plugins.

While you can host a WordPress site on most regular shared hosting plans, you might not benefit from any WordPress-specific extras.

Why is the Z.com’s price at checkout different from the advertised price?

The prices advertised by Z.com do not include the initial setup fee or VAT. This results in Z.com being more expensive than your average budget host.

Many of the hosts in our list of the best web hosting services for 2023 offer great performance and similar features for lower prices.

Which is the cheapest hosting service?

Hostinger is one of the cheapest web hosting companies out there, but it still offers great features and impressively fast speeds. It’s far cheaper than Z.com, and you can drive its price down even further with the significant discounts for February 2023 available on our coupon page.
James Guill James Guill
James Guill is a veteran writer with a background in IT support. He’s worked for some of the world’s largest companies including Ericsson, Compaq, GE, Bank of America and Dell.
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Server not responding. My website has been down for more than 6 hours already.

This is my second year renewing my subscription with Z.com. Unfortunately, this year, the outage and downtime have now become too severe and too frequent. As I write this, my website has been down for more than 6 hours already. This is very unacceptable, even if I'm just running a personal blog for non-commercial purposes. If given the option, I would like to ask for a refund (since I just recently renewed) and migrate to a new hosting service.

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Albert, Philippines
January 05, 2023
1
Having a major problem with z.com

I`ve been using Z.com for several years when the company was called, netdesignhost.com. I have a shared hosting option, upload with filezilla. Throughout the years I only had a couple of problems when the company without my knowledge changed my passwords. I contacted them via their chat line and that was soon resolved, they sent me new passwords. Last September 2022, I renewed my annual subscription, the company now, Z.com. Shortly after renewal my home page (index.html) began diverting to a porn site. I contacted the company via chat line and the person said they`d deleted a couple of files and all should be OK. But no, the problem still persisted. Contacted their chat line again, now they are telling me the problem is from my computer. BTW, I am an IT specialist and know my stuff. This happens approx every 6 hours. I have to delete the index.html file from their server and upload again from my computer, this resolves the problem again for 6 hours. I`ve tried literally everything to solve this problem and nothing works. This is bad for my reputation and worry that if this persists google will list my site as a dangerous site. Z.com also changed from http to https, that has wiped my home page from google search. I also had problems logging into the Z.com site, my old password from netdesignhost.com did not work. So again back to their chat line, the person told me to contact them by email. Eventually after a struggle managed to log in but the site is very slow, hit and miss. Unfortunately I only paid my annual subscription last September and if it was due now I would use another website hosting company.

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James Hearn, USA
November 08, 2022
1
Server is low.

Free Domain + Hosting from ₱828/yr plan is terribly slow, it takes too long to load even the newly installed wordpress. It always renders an internal server error every time I logged in to my dashboard. Not good for a business website. Totally disappointed.

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Мatt, Philippines
August 12, 2022
1
100% Scam company

I bought Domain from them and it didn't worked. I waited for couple of days for it work, but it didn't. So I raised a support ticket, no reply. Again a support ticket, no reply. Then I raised a refund request, still No reply.. If you buy anything at z.com. Buy it when you are ready to loose money or ready to get scammed

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Sunny, India
June 25, 2022
1
Poor service

Don't use service from this hosting. They will hold your problem and play trick when you need to leave from them. There technical has less experience to solve problem. You must always solved your problem for own and many thing controlled from Japan that not suitable for other country.

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Kenichiro, Thailand
February 25, 2022
1
Z.com the Best Hosting Company

Z.com should be Top web hosting and I have good experience and very impress with Z.com. Their customer service is first grade and the support from Japan head office is Number 1, Z.com provide good value web hosting service, only S$23 a year for personal plan and S$66 a year for business plan, strongly recommended.

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Tim Y, Bulgaria
February 14, 2022
5
Worse hosting company ever. Stay away from Z.

Not even worth a 1 star! I can't even install a simple wordpress website. Not even their technical guy. What a waste of time and effort. Support sucks! Cpanel Sucks hosting config Sucks All sucks! Sincerely yours, Disappointed Client here

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Adoniz Umali, Philippines
September 01, 2021
1
I’m starting to feel this is a scam

I have been trying to reset my password because I was locked out of the account. I opened the account, and a day later I was locked out, and I tried to do password recovery, and it is not sending me an email to recover the password. I reached out to their CS and told me to wait for a while as their server may be busy, few days later, it is still the same...

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Mark, USA
August 26, 2021
1
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery Read more reviews
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