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Reviews and expert opinion XtraOrbit

James Guill James Guill Web Hosting Expert

Romanian web hosting company XtraOrbit provides affordable shared hosting services that include excellent storage relative to the number of domains hosted and excellent customer support.

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Overview

XtraOrbit is a Romanian company that offers a variety of web hosting solutions including shared hosting. Their shared hosting plans are very affordable and provide excellent storage and customer support. This service is excellent for anything from a single personal blogging website to a network of thriving e-commerce sites.

Features and Ease of Use

XtraOrbit offers solid shared hosting plans with ample storage and bandwidth at reasonable prices. Here’s a quick list of their basic features:

  • Solid bandwidth
  • One-click app installer
  • Five or more email addresses
  • Solid storage
  • Free website migrations
  • Instant account setup

In addition to these basic features, you’ll get advanced features including server optimization for apps such as WordPress and Drupal. Here are some of their value-added features:

  • Servers optimized for CMSes
  • Free SSL certificates for every domain
  • Free domain for life with Unlimited Everything plan
  • Five-minute ticket responses

Usually, we’d share about the five-minute ticket response times in the Pricing & Support section, but it’s so rare to see such fast service that it deserved to be listed here. Note that if you choose to use WordPress, Drupal, or Joomla, you can expect it to run 19-31% faster due to XtraOrbit’s CMS server optimization.

If you’re a beginner, your best option is to use their one-click installer that includes WordPress, Joomla, and many popular CMSes and apps. They don’t offer a website builder, so there’ll be a bit of a learning curve if you don’t already know WordPress or whatever CMS you choose. For everyone else, you can use cPanel access to build your website.

Note that despite being a Romanian web hosting company, their data center is actually located in Michigan, United States. This data center isn’t wholly owned and operated by them; they’ve simply migrated all of their servers to the location. That said, they’ve also partnered with quite a few other data center operators and network points of presence (PoPs) around the world to provide their customer base with over 2,000Gbps of global connectivity.

Pricing and Support

XtraOrbit offers three shared hosting plans offering the same features listed earlier, but with a few key differences for storage, bandwidth, etc. Below are the differences in plans:

Basic Pro Unlimited Everything
Domains 1 5 Unlimited
Storage 1GB 10GB Unlimited
Bandwidth 5GB 50GB Unlimited
Email Accounts 5 20 Unlimited
FTP Accounts 5 20 Unlimited
MySQL databases 1 5 Unlimited
Subdomains 5 10 Unlimited
Parked Domains 0 5 Unlimited

The Basic and Pro plans are relatively solid with decent storage and high bandwidth relative to the number of domains hosted. However, the number of available databases is lacking. Personally, I’d go with the Unlimited Everything plan: even if you’re just hosting a single domain, the difference in price is small and comparable to first or second tier pricing on other web hosts. The Unlimited Everything plan is by far the best value for money with XtraOrbit.

Also, one great feature with Unlimited Everything is a free domain for life. That alone will save you the equivalent of two to three months of hosting fees a year. Also, they offer free SSL certificates on ALL websites, not just one. That will also save anywhere from $20 to $40 per domain per year over other web hosts that charge for extra SSL certificates.

XtraOrbit offers excellent customer support. They generally recommend you send them a support ticket as that’ll get you the fastest replies, but they also have a toll-free number you can call 18 hours a day, seven days a week. Plus, they provide live chat support, but it was offline when I tried to access it. Their knowledge base is quite extensive and excellent for the DIYers out there. As mentioned earlier, they respond to all online ticket requests in five minutes.

Pricing

4.5

Comparison

How does XtraOrbit match up to the competition?

HostingerCompare4.9Compare
InterServerCompare4.8Compare
XtraOrbitCompare4.5Compare
BluehostCompare2.5Compare

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XtraOrbit REVIEW: BOTTOM LINE

If you’re looking for reliable shared hosting with excellent customer service, XtraOrbit is a company to put on your shortlist. For those looking to save money, the Unlimited Everything plan offers serious savings with a free domain for life and free SSL certificates for all websites hosted.

Pros

  • One-click installer
  • Servers optimized for CMSes
  • Free SSL certificates
  • Free domain for life with Unlimited Everything plan

Cons

  • Limited databases on Basic and Pro plans
  • No free domain on Basic and Pro plan
James Guill James Guill
James Guill is a veteran writer with a background in IT support. He’s worked for some of the world’s largest companies including Ericsson, Compaq, GE, Bank of America and Dell.

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