Reviews and expert opinion WhoGoHost

Mark Holden
Mark Holden
Web Hosting Expert

With over 40,000 domains under its umbrella, WhoGoHost is an award-winning domain registrar and web hosting provider in Nigeria. It offers affordable and client-centric hosting in addition to true local customer support.


Overview

WhoGoHost-overview1WhoGoHost is a small hosting company that simply isn’t a match for big brands like Hostinger. The bigger hosting companies simply offer a better price for similar configuration.

Founded in 2007, WhoGoHost is one of the top three web hosting providers in Nigeria. It provides shared hosting, Cloud solutions, reseller packages, and VPS to local and regional customers. The company is an accredited IBM business partner, InterSwitch Partner, G Suite Reseller, and CloudFlare certified partner.

Features and Ease of Use

WhoGoHost’s shared hosting and WordPress hosting packages come with a number of standard features such as:

  • Domain registration
  • DNS zone editor
  • Unlimited emails
  • Web-based file manager
  • FTP accounts
  • MySQL databases
  • SMS and email notifications
  • CGI, RUBY, Perl extensions
  • Cron Jobs

Rather than using a customized panel, WhoGoHost use cPanel, a simple and intuitive panel that comes with a number of features and tools. Softaculous one-click app installer is included, so with a few clicks, you can set up WordPress, Joomla, Magento, Drupal, or an OpenCart store and secure it with SSL. That’s not all; you can create databases, personalized emails, and upload files. I encourage you to check out the cPanel demo to get a feel for the backend.

When it comes to hosting, there is no substitute for good speed and performance. Every hosting package at WhoGoHost, starting with the shared hosting all the way to VPS and dedicated servers, comes with a 99.9% uptime guarantee. Housed in secure locations, servers also run on an enterprise grade platform, which can support high-end apps and services.

Security-wise, it has a number of extras that I would recommend you get to secure your websites and data. You should consider CodeGuard for automatic backup and file restores, premium SSL for your enterprise websites, and Sitelock, which takes care of daily malware scans. G Suite is also available for customers who want to create a collaborative environment for their teams.

Pricing and Support

With a number of well-thought-out plans, WhoGoHost gives its customers a range of options based on website traffic and resource needs. The basic plans (Aspire and Premium) are good enough for hosting low traffic websites while Pro Plan, the intermediate plan, is suitable for websites with moderate traffic. At the other end of the spectrum are the Deluxe and Pro Plans, which are designed for high traffic websites.

Price-wise, WhoGoHost is affordable and the good thing is that they offer flexible billing cycles starting with monthly subscriptions all the way to triennial plans. While checking out, I had a number of payment options including PayPal, Wire Transfer, and local bank deposits. I was happy to note that there was also no setup fee charged.

WhoGoHost provides support via email, online ticketing, and live chat. Abubakar, the live chat operator that responded to me, told me they would assist with website migration once I signed up for any of their plans, and gave me a link to use to file a request for website transfer. Besides contacting support, you can also check out the knowledge base and tutorials. I found them quite useful for setting up emails in cPanel, among other things.

WhoGoHost-overview2

How much does WhoGoHost cost?
WhoGoHost offers plans from $1 to $7. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which WhoGoHost plan should I get?
My recommendation is to start with a cheaper plan. You can always upgrade later on. WhoGoHost can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from WhoGoHost here.
How good is WhoGoHost’s customer support?
WhoGoHost is not ranked as one of our top web hosts. But that can also be a result of WhoGoHost being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Comparison

How does WhoGoHost match up to the competition?

HostingerCompare 4.9 Compare
InterServerCompare 4.8 Compare
WhoGoHostCompare 4.3 Compare
BluehostCompare 2.5 Compare

Pricing

4.2

User reviews

Based on 4 reviews in 1 languages
2.5
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1.0
Kofo
Nigeria
July 21, 2020
They tried to charge me 5k for support

Imagine me paying for websites of 40k and they wanna charge me 5k for support. Terrible service. I wish I never used them. Run away and pick someone better for your host. They are horrible. Their websites and emails always go down. I wish I never joined

Segun
August 19, 2020

There website always go down... My site refuse to load for like 3 days now.... There Support aren't responding to my chat... What a useless set of people... I have been wasting money and time for 3 days..

whogohost
July 23, 2020

We are sorry you feel this way and we do value you and your business.Please understand that generally, our support is free. However, we are also aware that our clients may require a higher level of support and such request falls under our paid support. Your request falls under this category hence the additional amount you were asked to pay.

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3.0
Lenyie
Nigeria
dteck.com.ng
June 07, 2020
Whogohost hosting

Well I currently even wrote about on my blog, I think whogohost is good and their excellent customer care service is wonderful. The only problem is that it takes time to load the pages but apart from that whogohost with its affordable price is wonderful. Whogohost to the world

whogohost
July 23, 2020

Thank you for your honest feedback. Our servers are in good condition and they are very stable. Please contact our support if you have any issues with your site, we will gladly look into the issue to profer a solution

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1.0
Mozz
Nigeria
May 29, 2020
Whogohost is rubbish

I had two domain names, and I needed the team to redirect the old one to the new one. It took them two days to disconnect both blogs and later connect them. Both blogs were loading the same content without redirection and it had an impact on my traffic. They are very poor and I would not advise anyone to host with Whogohost, not even my competitors or enemies. Whogohost today has a staff strength of 2%. They will do trial and error on your website and then tell you to get a web developer to assist you after they've messed things up. They're terribly awful. This rating is below 1 star actually but it's all I could get. AVOID WHOGOHOST.

anonymus
May 29, 2020

Hello Mozz. We are truly sorry you had this experience. We would like to know more about what happened and try to resolve or advise you further. Please can you provide us with your domain name or contact through we can reach you?

avatar
5.0
Ebube J. O.
USA
ebubejames.org.ng/p/whogohost.html
September 11, 2019
Whogohost Customer Service

One thing I love about Whogohost is their outstanding customer support to both old and new customer for free and Quality Products service.They even give people the opportunity to make money with them from their affiliate program to Reseller program.I love Whogohost as a Nigerian, Proud Nigeria Company.

Whogohost
May 29, 2020

Thank you so much for the good recommendation. We will continue to serve you with our very best.

Bottom line on WhoGoHost

WhoGoHost is an accredited .NG domain registrar and web host with affordable hosting solutions and an award-winning customer service support team.

WhoGoHost might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”

Pros

  • Fast and reliable hosting
  • Free domain with annual plan
  • Free Let’s Encrypt SSL certificate
  • 24/7 customer support service

Cons

  • Pricing in Naira only
  • SiteBuilder isn’t free
Mark Holden
Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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