Founded in 2010, VPS9 is a privately-held VPS hosting provider that operates as a brand of Apeiron Global Pvt. Ltd. It offers an impressive uptime guarantee, provides comprehensive customer support, and has data centers in the U.S.A., Germany, Netherlands, Russia, and Singapore.
VPS9’s website is in English.
Features and Ease of Use
VPS9 offers a wide range of professional web hosting services including managed VPS, cloud VPS, bare metal servers, and streaming servers. The fully managed VPS option is highly tailored to help you improve your online presence. Its features include:
- cPanel, Plesk or Direct Admin control panel for free
- Basic DDoS protection and CSF firewall
- Superior bandwidth of 100Mbps/1Gbps network lines
- Full management and dedicated support
- Root access with Rootkit Hunter
SSL certificates (to give your customers confidence and improve your search engine ranking) and the Softaculous one-click installer (to install additional applications) are offered separately.
This company’s servers are built on super-fast SSD storage to maximize performance.
Pricing and Support
Looking for shared web hosting? Then you’ll be astonished at VPS9’s high priced plans, especially when you consider that SSL certificates (from Symantec, GeoTrust and RapidSSL) and the Softaculous one-click installer are optional paid extras. But these are not shared hosting services, and the VPS prices for a worldwide presence may well be worth the cost.
You can rent a VPS from VPS9 on one-, three-, six-, or twelve-month billing cycles. You can get a discount if you commit to more than a month at a time, and you can feel reasonably comfortable about doing this thanks to the 30-day money back guarantee (although this may be at odds with a 15-day money back guarantee mentioned elsewhere in the FAQs).
Payments can be made through PayPal, WebMoney, bank transfers, iDeal, Alipay, Yandex, Qiwi, Dotpay, UnionPay, TrustPay, and Giropay.
One thing I really like about VPS9 is the dedicated 24/7 support. Customer complaints, queries, and concerns are handled through multichannel support systems including phone, live chat, email, fax, or ticket. You can even write to the company! There is a well-populated knowledge base that should help a lot with self-support; and an FAQ section.
All agents were busy when I tried the live chat. But just one day later I received a comprehensive response via the ticket system, including an apology for not being able to attend to me sooner:
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- English (17)
Can anyone please contact me. I am trying to reach you people
I am not sure how to contact you. I am not getting the details you asked me. Please help me to reach you people directly. I want the current offer you people are running. I dont see the option to input the coupon code. I tried to contact you people but dint get the correct option.
Thank you to Rose
Yesterday I was in contact with their customer support executive Rose. I had issue with domain renewal. She guided me how to do it and she was answering very patiently. I did it for the first time and thanks to her for guiding me so nicely. I appreciate your effort.
You have the best Customer support team
All my website issues were resolved them. Their customer support team is very compassionate and friendly. I really enjoyed their support. They always manage to keep 100% great uptime. I have never faced network glitches in their entire service.
Good services at affordable price
As compared to their plans and services and features, the pricing is very affordable. This was not the case with hostgator. They were cheap but they did not offer so many varieties. Each time I contact their customer support team, they just amaze me with great support.
Brilliant service by a damn good company
I planned to set up by own business. When My friend suggested me to buy a hosting and domain. I chose VPS9. They helped me a lot to host my business. They have very friendly team and they offer great services. I appreciate them for their work. You guys are amazing.
Lifesaver for me
I hosted my two websites and somebody hacked my website because I shared the login details online. VPS9 associates helped me to get my websites backup I thank them a lot. These people can be trusted. They dont really work hard for money but for managing dignity