Features and Ease of Use
VPS9 offers a wide range of professional web hosting services including managed VPS, cloud VPS, bare metal servers, and streaming servers. The fully managed VPS option is highly tailored to help you improve your online presence. Its features include:
- cPanel, Plesk or Direct Admin control panel for free
- Basic DDoS protection and CSF firewall
- Superior bandwidth of 100Mbps/1Gbps network lines
- Full management and dedicated support
- Root access with Rootkit Hunter
SSL certificates (to give your customers confidence and improve your search engine ranking) and the Softaculous one-click installer (to install additional applications) are offered separately.
This company’s servers are built on super-fast SSD storage to maximize performance.
Pricing and Support
Looking for shared web hosting? Then you’ll be astonished at VPS9’s high priced plans, especially when you consider that SSL certificates (from Symantec, GeoTrust and RapidSSL) and the Softaculous one-click installer are optional paid extras. But these are not shared hosting services, and the VPS prices for a worldwide presence may well be worth the cost.
You can rent a VPS from VPS9 on one-, three-, six-, or twelve-month billing cycles. You can get a discount if you commit to more than a month at a time, and you can feel reasonably comfortable about doing this thanks to the 30-day money back guarantee (although this may be at odds with a 15-day money back guarantee mentioned elsewhere in the FAQs).
Payments can be made through PayPal, WebMoney, bank transfers, iDeal, Alipay, Yandex, Qiwi, Dotpay, UnionPay, TrustPay, and Giropay.
One thing I really like about VPS9 is the dedicated 24/7 support. Customer complaints, queries, and concerns are handled through multichannel support systems including phone, live chat, email, fax, or ticket. You can even write to the company! There is a well-populated knowledge base that should help a lot with self-support; and an FAQ section.
All agents were busy when I tried the live chat. But just one day later I received a comprehensive response via the ticket system, including an apology for not being able to attend to me sooner: