Reviews and expert opinion VPS9

Ranked 3159th from 3895 Web Hosting
4.1
Server locations
Amsterdam
Washington
Frankfurt am Main
Moscow
Gwen Rodgers
Gwen Rodgers
Web Hosting Expert
VPS9 is a hosting company that offers managed, self-managed, and cloud VPS plans plus bare metal servers and streaming servers. You won’t find standard shared hosting here.

Overview

VPS9-overview1

Founded in 2010, VPS9 is a privately-held VPS hosting provider that operates as a brand of Apeiron Global Pvt. Ltd. It offers an impressive uptime guarantee, provides comprehensive customer support, and has data centers in the U.S.A., Germany, Netherlands, Russia, and Singapore.

We actually interviewed an executive at VPS9, and here’s what we learned.

Features and Ease of Use

VPS9 offers a wide range of professional web hosting services including managed VPS, cloud VPS, bare metal servers, and streaming servers. The fully managed VPS option is highly tailored to help you improve your online presence. Its features include:

  • cPanel, Plesk or Direct Admin control panel for free
  • Basic DDoS protection and CSF firewall
  • Superior bandwidth of 100Mbps/1Gbps network lines
  • Full management and dedicated support
  • Root access with Rootkit Hunter

SSL certificates (to give your customers confidence and improve your search engine ranking) and the Softaculous one-click installer (to install additional applications) are offered separately.

This company’s servers are built on super-fast SSD storage to maximize performance.

Pricing and Support

Looking for shared web hosting? Then you’ll be astonished at VPS9’s high priced plans, especially when you consider that SSL certificates (from Symantec, GeoTrust and RapidSSL) and the Softaculous one-click installer are optional paid extras. But these are not shared hosting services, and the VPS prices for a worldwide presence may well be worth the cost.

You can rent a VPS from VPS9 on one-, three-, six-, or twelve-month billing cycles. You can get a discount if you commit to more than a month at a time, and you can feel reasonably comfortable about doing this thanks to the 30-day money back guarantee (although this may be at odds with a 15-day money back guarantee mentioned elsewhere in the FAQs).

Payments can be made through PayPal, WebMoney, bank transfers, iDeal, Alipay, Yandex, Qiwi, Dotpay, UnionPay, TrustPay, and Giropay.

One thing I really like about VPS9 is the dedicated 24/7 support. Customer complaints, queries, and concerns are handled through multichannel support systems including phone, live chat, email, fax, or ticket. You can even write to the company! There is a well-populated knowledge base that should help a lot with self-support; and an FAQ section.

All agents were busy when I tried the live chat. But just one day later I received a comprehensive response via the ticket system, including an apology for not being able to attend to me sooner:

VPS9-overview2

Pricing

4.0

VPS Hosting

User reviews

4.3
Based on 66 reviews in 1 languages
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1
Lego Tran
Vietnam
1
VPS9.net is SCAM

Big SCAM11/29/2019, I have a Dedicated Server set up at VPS9.net (Russia Servers - Plan1 - 4sxcCP.vps9.in). They kept extending the setup time until I sent the ticket, they informed me of a slight change in hardware and I agreed, and then they announced out of hardware and made me wait again. Up to now is 12/04/2019. I still have not received the Dedicated Server as announced, I have asked them to refund but they do not answer me anymore.

5
Emory Heller
Hong Kong
5
Amazing halloween offers. Cheap VPS Hosting

I was really very happy after finding the offer on VPS Hosting. Initially I was quite disappointed as I was unable to put the coupon code but later found that the coupon code was already included. So the offer was automatically applied. Thank you.

4
Ruben Armor
USA
4
Affordable SSL certificate

I had taken VPS Hosting from VPS9 Networks. I was not aware that the SSL certificate is essential for a website and it is a ranking factor. I was guided by rosy and they provided me the SSL certificate at an affordable price. I loved you guys for the customer support and the help you did.

4
Liana Reaux
Europe
4
Great services at an affordable cost

Terrific service as usual by VPS9. I had to upgrade my domain and it was done too quickly by the team. I appreciate their hard work in satisfying their customers. I would love to remain their customer for more than 10 years until my website is live and business is running

4
Lidia Whitely
USA
4
Issue with rosy - customer service associate

I had contacted for the first time and she said that the issue is from my side. I was feeling that the website is very slow. I raised complaints and later found that the mistake was from my end. I had installed some old plugins and that was the issue. Thank you, Rosy

5
Elissa Broder
Portugal
5
VPS9 Networks has been great service providers

I have been always praising them and contacted these people so many times from the past 1 month for silly reasons but never found that these people are annoyed or delayed the response. The response time is high but still, they have the best team. I can understand that it is difficult to handle huge customers.

Bottom line on VPS9

VPS9 operates fully redundant infrastructure at state-of-the-art data centers, backed by a 30-day money-back guarantee, a 99.98% uptime guarantee, and 24/7 support from industry experts.

Pros

  • An impressive 99.98% uptime guarantee
  • Fully dedicated and responsive 24/7 support
  • Worldwide fully-redundant data centers
  • SSD storage

Cons

  • No shared hosting packages
  • Conflicting money-back guarantee periods
Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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