Reviews and expert opinion SkyHost

Ranked 1595th from 2147 Web Hosting
4.1
Ease of Use
4.1
Features
4.0
Pricing
4.2
Support
3.9
Jackie Goldstein
Jackie Goldstein
Web Hosting Expert
SkyHost is a web hosting company based in Paramaribo (the largest and capital city of Suriname). The company offers shared web hosting, reseller hosting, email and domain solutions, and web services like blogs and content management systems along with website backup solutions.

Overview

SkyHost

SkyHost positions itself as an honest company with this tagline – “We say what we do, we do what we say.” But there’s a lot left to be desired. The company claims to meet all your shared hosting and site backup needs. Apart from its shared hosting and website backup services, the company also offers reseller hosting, domain registration and transfer, and web services. Though the company says it offers business hosting for e-commerce stores and busier websites, I couldn’t find any details on its website. SkyHost’s website is in English.

Features and Ease of Use

skyhost 1

Though SkyHost lists four shared hosting plans – Basic, Unlimited, Reseller, and Shoutcast, only two (Basic and Unlimited) are web hosting plans that come with:

  • 5GB – unlimited HDD
  • 10GB – unlimited bandwidth
  • Three – unlimited MySQL databases
  • Daily backups
  • cPanel/free scripts

Several URLs on SkyHost’s website show a 404 error page (Portfolio, Blog, Features etc.), lead to where there’s no content (its Facebook page), or simply lead to nowhere (its Twitter and YouTube URLs). Even its order buttons (for its plans) don’t work and keep redirecting you to the same page. In addition, the yearly cost of its Shoutcast plan is displayed incorrectly (since its monthly cost and yearly cost don’t match).

All of these make me wonder if the company was in a hurry to get its website live, is redesigning its website, or is just partly functional at present. Apart from its two hosting plans, SkyHost offers three reseller hosting plans, and one Shoutcast plan for streaming audio. All plans are backed by its 99.9% guaranteed uptime.

Not many hosting providers offer SHOUTcast hosting and by bringing it to its clients, SkyHost makes it easier to stream your audio for your online radio station.

Another unique feature offered by the company is its multilingual cPanel control panel that supports English, German, French, Portuguese, Bulgarian, Dutch, Ukrainian, Norwegian, Russian, and Spanish.

SkyHost also offers a one-click script installer, which you can use to install and run any popular software/application – from WordPress to Zen Cart, without any coding or programming knowledge.

SkyHost’s servers are cooled and powered by renewable solar and wind energy. Thus, it offers carbon-neutral web hosting services to help bring down the carbon footprints of individuals, organizations, and businesses throughout the world.

Pricing and Support

skyhost 2

Shared web hosting plans from SkyHost are competitively priced. It appears you can pay for these monthly/yearly plans in Surinamese Dollar though there was no way to confirm this.

Though SkyHost’s “About Us” page talks about a money-back guarantee, I couldn’t find any details about it elsewhere.

SkyHost’s customer support can be reached via phone, email, and an online form. Though the company claims 24/7 support, my attempts to contact the company via different methods failed. The company’s home page mentions a live chat too but I couldn’t find it.

Those looking to manage issues on their own when unable to reach support would be disappointed with SkyHost as the company doesn’t offer anything in this department such as a knowledge base or tutorials.

Pricing

4.2

Web Hosting

Plan Name
Storage
Bandwidth
Price
Unlimited
Unlimited
$7.5
50 GB
500 GB
$25
Plan Name
Storage
Bandwidth
Price
5 GB
10 GB
$5
Unlimited
Unlimited
$7.5
50 GB
500 GB
$25
2 GB
1000 GB
$5
More Details

Reseller Plan

Plan Name
Storage
Bandwidth
Panel
Number of Sites
Price
50 GB
500 GB
cPanel/WHM
Unlimited
$25
80 GB
700 GB
cPanel/WHM
Unlimited
$34
120 GB
1000 GB
cPanel/WHM
Unlimited
$50
Plan Name
Storage
Bandwidth
Panel
Number of Sites
Price
50 GB
500 GB
cPanel/WHM
Unlimited
$25
80 GB
700 GB
cPanel/WHM
Unlimited
$34
120 GB
1000 GB
cPanel/WHM
Unlimited
$50
More Details

Bottom line on SkyHost

SkyHost has several red flags at the moment, based on the lack of support, problems with the website, and unclear payment terms. As a result, I would recommend caution before choosing it as your hosting service provider.

Pros

  • Green hosting provider
  • Competitively priced plans
  • Multilingual cPanel control panel
  • SHOUTcast hosting available

Cons

  • Incomplete/wrong information on the website
  • Unable to reach customer support

Get green hosting from SkyHost

Jackie Goldstein
Jackie Goldstein
Jackie is the Site Manager for Website Planet. He is responsible for the overall development and operation of the website, that serves the website development community. His experience includes both software development and online marketing.

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