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Reviews and expert opinion Rediffmail

Gwen Rodgers Gwen Rodgers Web Hosting Expert

Rediffmail provides specialized email hosting services with 24/7 live chat support, both inside and outside of its native India.

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Overview

Rediffmail-overview1To compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here.

Rediffmail is the email hosting brand of Rediff.com India Limited, which was founded in 2005. It doesn’t offer website hosting packages, but it does offer email hosting, domains, and reseller solutions. Its website is available in English.

Features and Ease of Use

With Rediffmail’s email hosting solutions, your data is stored securely at Tier 3+ data centers on fully redundant infrastructure with 24/7 monitoring.

You get the following value-added features with Rediffmail’s services:

  • Mobility and synchronization
  • Robust administration
  • Branded ad-free email
  • Archival/backup options
  • Data localization
  • Up to 99% uptime

Three flexible and customizable plans provide between 1 GB and 10 GB storage space per email ID. These packages come with a custom login page, and they feature advanced threat protection, encrypted email transmission, data leak protection, and vulnerability detection.  To ensure your security, this vendor has employed advanced machine learning artificial intelligence features and models to detect and predict spear phishing threats.

Rediffmail’s enterprise cloud-based email service gives you absolute control over how much storage you require for your data, and it allows you to access all the resources in your allocated cloud from anywhere in the world.

Redffmail’s domain services let you register a domain name to be used for professional-looking company email addresses. You have complete control over the A Record for domain assigning, mail server mappings (MX Records), URL redirect, name server (DNS), WHOIS record, and domain ownership validation with the TXT Record.

Pricing and Support

Rediffmail provides domain registration, reseller, and email hosting packages at pocket-friendly prices. While you don’t get unlimited storage space, the advertised 10 GB storage (per ID) should be sufficient for email data.

At the checkout, you can choose between 1 and 50 email IDs with up to 25 GB storage each (therefore more than the advertised 10 GB) for a period of 1 to 5 years, but with no apparent discounts for multi-year commitments. You can pay by PayPal, check, debit/credit card, and even in cash.

The best thing, for me, is that you can request a premium email demo at any time to evaluate if Rediffmail’s services will suit you before you buy.

You can call this company during extended office hours on weekdays and Saturdays. You can also contact the company via email, live chat, or online contact form. If you’d like to try supporting yourself, you might find answers to common questions on the FAQ page.

I had a less-than-satisfactory experience when I tested the 24/7 live chat support. First, it’s bot-based, so you don’t talk to a real person, at least initially. Second, it has been programmed specifically to accept a restrictive range of questions before opening a support ticket on your behalf.

Rediffmail-overview2

4.2

Pricing

Rediffmail Web Hosting

Comparison

How does Rediffmail match up to the competition?

HostingerCompare4.9Compare
InterServerCompare4.8Compare
RediffmailCompare4.1Compare
BluehostCompare2.5Compare

Rediffmail REVIEW: BOTTOM LINE

Rediffmail provides specialized email hosting services with 24/7 live chat support, both inside and outside of its native India.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.

Pros

  • FAQ section for common questions
  • Responsive ticket support channel
  • Tier 3+ data centers
  • Customized email hosting packages

Cons

  • No money-back guarantee
  • No uptime guarantee

FAQ

Why is Rediffmail so cheap?Rediffmail offers business email with domain registration for a low monthly price, but it doesn’t include any kind of web hosting option. We recommend using a budget web hosting plan that includes email, so you can put up a website with business and contact information at your domain. Our coupons page has deals for September 2022 on cheap web hosting with email. How much does it cost to host a website with Rediffmail?Rediffmail is an email hosting provider only. If you’re looking to host a website in India, we’ve tested all the top providers and come up with the 9 best Indian web hosts in 2022.Do Rediffmail’s email hosting plans include a free domain?You can buy domain names from Rediffmail, but its email hosting plans do not include one. And even if you buy a domain name, you’ll need to purchase web hosting from a different provider in order to host a website. Many of our top web hosting providers for 2022 offer a free domain name as well as free business email accounts.Is Rediffmail good value for money?Though Rediffmail gives you the option to set up DMARC, SPF, and DKIM for email security in your DNS settings, it only gives you up to 10GB of storage per email address. You can get more storage per email account for free with Gmail. If you’re looking for cheap business email hosting, we recommend using a top web hosting provider like Hostinger that includes email hosting in their web hosting plans.

Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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