Reviews and expert opinion Rediffmail

Ranked 1600th from 2119 Web Hosting
4.1
Ease of Use
4.1
Features
4.0
Pricing
4.2
Support
4.1
Server locations
India
Jackie Goldstein
Jackie Goldstein
Web Hosting Expert
Rediffmail provides specialized email hosting services with 24/7 live chat support, both inside and outside of its native India.

Overview

Rediffmail

Rediffmail is the email hosting brand of Rediff.com India Limited, which was founded in 2005. It doesn’t offer website hosting packages, but it does offer email hosting, domains, and reseller solutions. Its website is available in English.

Features and Ease of Use

With Rediffmail’s email hosting solutions, your data is stored securely at Tier 3+ data centers on fully redundant infrastructure with 24/7 monitoring.

You get the following value-added features with Rediffmail’s services:

  • Mobility and synchronization
  • Robust administration
  • Branded ad-free email
  • Archival/backup options
  • Data localization
  • Up to 99% uptime

Three flexible and customizable plans provide between 1 GB and 10 GB storage space per email ID. These packages come with a custom login page, and they feature advanced threat protection, encrypted email transmission, data leak protection, and vulnerability detection.  To ensure your security, this vendor has employed advanced machine learning artificial intelligence features and models to detect and predict spear phishing threats.

Rediffmail’s enterprise cloud-based email service gives you absolute control over how much storage you require for your data, and it allows you to access all the resources in your allocated cloud from anywhere in the world.

Redffmail’s domain services let you register a domain name to be used for professional-looking company email addresses. You have complete control over the A Record for domain assigning, mail server mappings (MX Records), URL redirect, name server (DNS), WHOIS record, and domain ownership validation with the TXT Record.

Pricing and Support

Rediffmail provides domain registration, reseller, and email hosting packages at pocket-friendly prices. While you don’t get unlimited storage space, the advertised 10 GB storage (per ID) should be sufficient for email data.

At the checkout, you can choose between 1 and 50 email IDs with up to 25 GB storage each (therefore more than the advertised 10 GB) for a period of 1 to 5 years, but with no apparent discounts for multi-year commitments. You can pay by PayPal, check, debit/credit card, and even in cash.

The best thing, for me, is that you can request a premium email demo at any time to evaluate if Rediffmail’s services will suit you before you buy.

You can call this company during extended office hours on weekdays and Saturdays. You can also contact the company via email, live chat, or online contact form. If you’d like to try supporting yourself, you might find answers to common questions on the FAQ page.

I had a less-than-satisfactory experience when I tested the 24/7 live chat support. First, it’s bot-based, so you don’t talk to a real person, at least initially. Second, it has been programmed specifically to accept a restrictive range of questions before opening a support ticket on your behalf.

Rediffmail-overview2

Pricing

4.2

Web Hosting

Plan Name
Storage
Price
Plan Name
Storage
Price
1 GB
$0.33
More Details

Bottom line on Rediffmail

Rediffmail provides specialized email hosting services with 24/7 live chat support, both inside and outside of its native India.

Pros

  • FAQ section for common questions
  • Responsive ticket support channel
  • Tier 3+ data centers
  • Customized email hosting packages

Cons

  • No money-back guarantee
  • No uptime guarantee

For professional email-only hosting, refer to Rediffmail.

Jackie Goldstein
Jackie Goldstein
Jackie is the Site Manager for Website Planet. He is responsible for the overall development and operation of the website, that serves the website development community. His experience includes both software development and online marketing.

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