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Pantheon Review 2024 – Does It Meet Our Standards?

Onajite Omare Onajite Omare Web Hosting Expert

Pantheon provides a first-class web platform aimed mainly at marketers, developers, and agency partners. Its prices and features are not particularly beginner-friendly.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>


Pantheon-overview1Pantheon was founded in 2010 with the mission to empower marketing and development teams to internet success thanks to its powerful platform and learning center. From its U.S. office, it targets web hosting services at medium-sized businesses and custom solutions at large enterprises.

Pantheon boasts 60+ global points of presence (POPs) in North America, Africa, Europe, Asia, Australia, and South America. These power the 285,000 websites of its customers and agency partners.

Features and Ease of Use

Pantheon provides hosting plans with the following features:

  • 99.9% – 99.99% uptime guarantee
  • Free SSL for five to 200 domains
  • Weekly and daily automated backups
  • From 20 GB to 200 GB SSD

Pantheon is not a domain registrar, so you’ll have to purchase a domain separately from NameCheap or another popular provider and point it at Pantheon’s servers. Also, no website builder is bundled.

Pantheon doesn’t do cPanel, and instead, it offers its own custom control panel that lets you deploy WordPress, WooCommerce, or Drupal with one click. WordPress and Drupal developers will enjoy the ease of managing all their websites from a central dashboard that facilitates one-click updates, backups, and more.

Several features accelerate website loading times, such as the Fastly CDN that has connections to your customers in every continent. You have complete control over the multiple levels of caching granularity.

I particularly like Pantheon’s security and failover solution, with a redundant server in an offsite location that can take over if the primary server fails. The system is monitored 24/7, and you’ll receive alerts if anything adverse happens.

Pricing and Support

Pantheon’s pricing is on the high side, so probably not suitable for small businesses. There is no free domain registration (or any domain registration at all), but you can get a free SSL certificate.

You can take Pantheon’s hosting for a free test drive (no credit card required) as long as you’re happy to do so on a subdomain; i.e., live-yoursitename.pantheonsite.io. It’s a good idea to take up this free trial because there is no money-back guarantee.

If you run a web development agency, you can benefit from Pantheon’s partner program, which provides discounted pricing along with training and a management platform. Educational institutions are also supported by Pantheon.

Support resources extend to extensive documentation, including a quick start guide and video guides. For one-to-one assisted support, you can reach out via live chat, ticket, telephone, video conference, or Slack. I was connected within two minutes when I tried the live chat:


How much does Pantheon cost?

Pantheon offers multiple plans priced highest to lowest. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.

Which Pantheon plan should I get?

My recommendation is to start with a cheaper plan. You can always upgrade later on. Pantheon can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from Pantheon here.

How good is Pantheon’s customer support?

Pantheon is not ranked as one of our top web hosts. But that can also be a result of Pantheon being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.



Pantheon Web Hosting


How does Pantheon match up to the competition?

Bluebird HostingCompareOur Score4.8Compare
VentraIPCompareOur Score4.8Compare
PantheonCompareOur Score4.3Compare
Go4HostingCompareOur Score2.4Compare


Pantheon is a developer-friendly hosting provider, but beginners might be disappointed by the custom control panel (not cPanel) and the lack of a website builder. However, you do get one-click WordPress installation.


  • Free SSL certificates
  • Advanced failover system with an offsite server
  • Fastly CDN for faster website loading times
  • Comprehensive documentation including video guides


  • No money-back guarantee
  • No free domain

For developer-friendly and agency hosting, pick Pantheon.
Onajite Omare Onajite Omare
Onajite is a content writer and Website developer that is focused on helping businesses attract, engage, and convert customers on the internet. When she’s not writing content, crafting designs, or codes, she enjoys a good book.
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How I get back my lost investment

Stay away from them !!!! I've been a victim of scam, lost all my money to a broker i invested with, was depressed for few months but the whole story changed when i visited Trustpilot and I came across a review about a man Mr Bogdan sovar on helping people get back their lost investment I contacted him that I needed some help in getting my money back, to my greatest surprise I was able to get my money back after some days of getting in touch with him and it was all free, all he requiy red for was a testimony of her generosity which I promised I will do in all platforms, you can reach him on is Gmail address: bsovar7 at gmaiI com and will guide you on steps to take and get your invested capital including your bonus back.

Tsela, USA
May 20, 2024
Oh my, where to start?

After checking out the website and picking a plan, I arrange a call with sales. That was three days after my initial enquiry. Oh, don't bother trying to call, nobody answers the phone. Anyway, after the call, I signed up and got cracking, that's when things went south. The site tells you, you can host 15 sites for $300.00 when in fact, you get to host only one. I reached out to the poorly trained support staff and spent countless days and hours back and forth requesting a refund only to be told I'd sign some contract. WRONG! I'd signed nothing. Sadly the original sales guys seem to have now gone to ground and have left me dealing with a so-called senior member of the billing support team who has tried to blackmail me into signing up again to get a refund on the original plan. The whole process is clearly set to try and SCAM people into signing up and paying for something they are not going to receive. I've dealt with a lot of hosts over the years and 99% are decent and helpful, even when things go wrong, sadly this is not the case with Pantheon who is only interested in the bottom line.

Peter Gore, Great Britain
November 30, 2021
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