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Nexicom Review 2024 – Don’t Waste Your Money!

Sandra Tanoto Sandra Tanoto Web Hosting Expert

Originally founded in 1898 as The Turner Telephone Company, Nexicom is a telecommunications and web hosting provider based in Ontario, Canada. They provide shared hosting and web design to their local customer base.

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Originally founded in 1898 as The Turner Telephone Company, Nexicom is a telecommunications and web hosting provider based in Ontario, Canada. They offer shared hosting and web design, which they market primarily to their local customer base. They currently host over 1,500 websites on their servers.

Features and Ease of Use

Nexicom started out as a small family-owned company with telecommunications as their main offerings. This means that their web hosting services, while adequate and definitely a value-added service for their local customer base, aren’t anything spectacular.

They have five shared hosting packages: Bronze, Silver, Gold, Platinum, and Chrome. Their Bronze hosting package starts with:

  • A free .com, .net, .org, .biz, or .info domain name
  • 1GB disk space
  • 200 email accounts
  • 200 email autoresponders
  • 25GB monthly bandwidth
  • FTP, web stats, and secure directories
  • 1 MySQL database

Note that the most basic package offers support for SSI, PHP, and error logs, but not for a private CGI-BIN, Perl, JSP, and Python. You’ll have to opt for their Silver plan or better for more scripting languages.

Their Chrome plan is the highest-tier package available. This bumps you up to 20GB disk space, 1500 email accounts, 1500 autoresponders, and 200GB bandwidth. You also get 15 mailing lists, 15 MySQL databases, and support for all the scripting languages.

Their hosting packages have certain limitations. They don’t include free SSL certificates, lack a one-click app installer or a polished account management portal. Additionally, there are no uptime guarantees, and they have fewer features compared to others, such as a DIY website builder to assist you in quickly setting up your website. It’s important to be aware of these factors when considering their hosting packages.


If you need help launching your website, they do have a web design service – however, as expected, their portfolio is limited to local businesses who only require a basic online presence. They can help you install WordPress and maintain your website on a regular basis though, so this may be a feasible option for non-tech-savvy customers who want to delegate the work of managing a website to a local business they know and trust.

Pricing and Support

Considering the resources and features they offer, Nexicom’s five shared hosting packages are priced considerably higher than similar offerings from their competitors. This, again, is reflective of their business model: their web hosting service is a side offering to help customers – primarily local businesses – establish a basic online presence in Ontario.

There’s no free trial or money back guarantee available. If you need technical assistance or want to upgrade or downgrade your plan, you’ll have to call or email their support representatives. They have a toll-free number as well as local lines available from 8am to 10pm Monday through Friday, 8am to 5pm on Saturday, and 9am to 5pm on Sunday. They also have four physical offices located in Ontario.




How does Nexicom match up to the competition?

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Nexicom’s shared hosting services can’t compare to more established hosting providers in terms of price and features offered. However, their business model will likely appeal to local customers who need a friendly, trustworthy hosting service as an add-on to their telecommunications package.

Nexicom might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”


  • Four brick-and-mortar offices in Ontario
  • Originally a family-owned business
  • Friendly, trustworthy local business
  • Web design services available


  • Higher-priced
  • Limited in features and functionality
Sandra Tanoto Sandra Tanoto
Sandra is a writer and editor based in Singapore. Sandra keenly understands the need for businesses to remain on the cutting edge with the latest technologies and enjoys researching and the newest developments in tech.
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Generally descent once hooked up!

Had to upgrade for new work from home program. Spoke with 1 tech by phone who initially told me service could be upgraded ,no issues, I wouldn't have to miss work. Next person tells me I do have to be home and and they will Purolator my new dsl. Called morning of service day to let them know I had not received Purolator delivery, this tech tells me no need I have what I need they will be by to just initiate the upgrade. Wait all day and call @ 4pm to be told service is upgraded in the bell box, and yep you guessed it ,no need for me to be home and miss a day of work at all! OMG so irritated by poorly trained? Experienced staff on their phones? Knowing what the customer paying out each month, needs and deserves is pretty much what the job is! So frustrating, if you are thinking about nexicom, line up all imaginable questions because apparently it's the customer 's job yhese days😔

A Beddows, Canada
August 24, 2022

For 20 years, I had to call for repair after a hard rain as water would get in the lines outside. I cannot even count how accumulatively long I was without 911, phone and internet service due to this issue, with never once being offered any compensation for the disruptions in service. I moved, had a large credit on my account and had to call weekly, to request then demand and threaten for my refund for over 3 months. If I had owed them, they would have sent me to collections! My advice is to save your hard earned money and use a cell phone, satellite dish and internet stick from other more competent companies, and avoid using Nexicom at all costs! They are not efficient at keeping their services running properly, their customer service is sub standard, some staff are even rude! I'm glad that at my new address, I am no longer trapped under they're the ONLY GAME IN TOWN BS It's the worst company I've ever dealt with! FALLIS LINE MILLBROOK...

Lynda Dove, Canada
March 02, 2022
very dodgy internet

I pay Nexicom for 60 mbits a second, it's supposed to be fiber wire internet, about half of the time the internet won't even be ONE megabit per second, technical support was no help, I don't know how they can be so unreliable compared to other ISPs

Mark, Canada
December 25, 2020
Nexicom uses original contract to charge your empty bank account to rack up nsf fees I’m on odsp and I’m being ROBBED by NEXICOM.

I have been with nexicom for 10 + years. My bill 69$ I ALWAYS paid in full. And l somehow I owe them 300 bucks. I NEVER missed a payment. Paid every month in full. I'm dying on odsp 300 in nsf fees. They have permission to steal from your bank account

Kayla Vanburen, Canada
May 29, 2020

We are sorry to hear of your concerns. At Nexicom we strive to assist our customers in every way possible. Please reach out to us at 705-775-6394 and we would be happy to review your situation.

Lance Nachoff , Canada
June 10, 2020
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
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