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Reviews and expert opinion Mweb

Ranked 2412 from 3854 Web Hosting

4.2

Features 4.2
Ease of Use 4.2
Support 4.2
Pricing 4.2

User score for Mweb: 1.0‏ (based on 8 reviews in 1 languages)

Pricing

Web Hosting $2.81 - $8.57

Web Hosting	$2.81 - $8.57

Server locations

Cape Town

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Zlatan Aleksic Web Hosting Expert

MWEB is an ISP from South Africa that recently started offering web hosting services to local private users and small business owners. They have unlimited resources and 24/7 tech support.

Overview

MWEB is South African IT giant, famous across the region for their uncapped ADSL service that connects hundreds of thousands of users across the country. The company started their operation in 1997 and later included web hosting. Now MWEB serves their clients using local data centers providing secure web hosting services at a reasonable price.

Features and Ease of Use

The company is somewhat limited as they offer only four hosting plans that are very similar. The most notable difference that exists between packages is the number of email accounts that you can have with each hosting plan.

Every hosting plan offers unlimited traffic, meaning that no matter how popular a website is there will always be room for more people onboard. Bloggers will find this very attractive. They offer unlimited storage on their servers regardless of the plan you choose. There aren’t many hosting agencies that offer unlimited traffic and storage with all their plans.

Additionally, I was able to build my own website using their simple yet extremely powerful website building tool which allowed me to use some of the many templates that are easy to customize. Moreover, there are a number of free add-ons to use in order to make the website better and offer additional content and value to my visitors.

Mweb-features

They offer a Free domain with their plans. The email storage could be a little more generous, however, these hosting plans are designed for personal blogs and small e-commerce operations. Therefore, starting with 20MB on each of the 5 email accounts for free is not such a bad deal after all.

Pricing and Support

Prices are very reasonable when one takes into account all that is included for the price. The prices on their website are depicted in South African Rands, so unless you are already familiar with the currency, you’ll need to do some online converting to see how much you’re going to have to pay.

Moving from a smaller grade plan to a higher and vice versa is simple – just contact their customer service and they will lead you through the process.

Mweb-support

MWEB has 24/7 phone support and a ticket system that will give you directions and solutions in a reasonable amount of time.

Get Started See Pricing Plans

Pricing

4.2

Mweb Web Hosting

Plan NameStorageBandwidthNumber of SitesPricePlan NameStorageBandwidthNumber of SitesPriceStarterunlimitedunlimited1$2.81More detailsLiteunlimitedunlimited1$3.53More detailsProunlimitedunlimited1$4.97More detailsUltraunlimitedunlimited2$8.57More details

More details

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User reviews

1.0

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Language

English (8)

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Adriaan

South Africa

February 19, 2021

MWEB ACTIVATION

ABSOLUTELY TERRIBLE!!!! The ONLY WORD I CAN SAY Will not advise anyone to ask MWEB to activate or use MWEB FIBRE ACTIVATION STILL NOT SORTED AFTER 7 DAYS AND SALES CONSULTANT STATES 48 HOURS BULLSHITTTTT!!!. HOLDING AGES ON THE PHONE NEVER PHONES YOU BACK

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Willem Genis

South Africa

February 05, 2021

MWEB facing liquadation.

MWEB facing liquidation(inside info). Now customers are suffering due to understaffing and no customer service. Calls or online queries do not get answered. Agents are useless in solving issues. Unsurprisingly the lowest score at Hellopeter. Never use this ISP.

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Suresh

South Africa

December 31, 2020

Terrible customer service

Absolutely pathetic service. I tried to upgrade to a higher speed package. 3 weeks later still no feedback. I repeatedly called to follow up, they always promise to get back and never do. Apparently no managers are ever available to escalate. I’M OUT!

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Mohsin Ahmed

South Africa

September 22, 2020

I hate MWEB, THEY ARE THE WORST

Mweb is the worst internet service provider in South Africa. Their service is useless. You always experience lag and many times their internet is off for no reason. And when you want to cancel their services they cut your call and pretend it's a network problem. I beg you people . Please don't ever get MWEBs slow useless service. I am really fed up and now I am really upset at this nonsensical service. How can I be forced to stay with a service provider that I am not happy with. Don't ever get a service from people that you cannot go directly to to complain because they will cut you off after you've wasted 30 to 60 minutes of your airtime and pretend it's a technical off. But they are doing it on purpose. That's my advice to all new guys wanting to get a reliable service provider. Please I beg you don't ever get MWEB ISP ever. Unless you like to be taken for a fool. They always go offline for no reason.

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Sean

South Africa

September 09, 2020

Unbelievable Extortion by Mweb

Completely ridiculous service and borderline extortion. I had signed up for a LTE package from Mweb, a month-to-month contract at R200 per month. After a few months, I called and cancelled the LTE package. I hear nothing from mweb for months until I receive an sms " You are being handed over to the credit-bureau" Upon calling mweb they state I owe them 3 months worth of payments... How? I canceled months before their listed cancellation date and all of a sudden I owe them more money? I know times are tough with COVID-19 but extorting consumers is not the way to go. The lady I spoke to Val in the accounts department was not helpful at all. She refused to explain anything, refused to expand on the issue just stating I owe R600. What pathetic service.

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anonymus

USA

July 28, 2020

Terrible Customer service

Erratic call center and no answers to emails. Every time i am redirected to other departments and no one picks up and eventually the line drops. The email address they suggested me to use never answered to my inquiry. Their authentication process is long and cumbersome.

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Jon

South Africa

July 15, 2020

Poor customer care

They are extremely difficult to contact when you have questions on your higher than usual out of bundle bill, but its very easy to contact them to sign up as a new customer. They didn't even bother calling or warning me but just handed me over to their lawyers. I would stay away from this company, go to a company that cares about you.

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anonymus

South Africa

June 03, 2020

Mweb horrible service

Internet went out 24hrs ago and no help from mweb I've called them 4 times they tell me they need 6 DAYS! to figure out what's wrong... they eventually tell me the problems not their fault its frogfoots fault... I dont care! I dont pay frogfoot I pay mweb for the service.... no clue when I'm gonna be online again anytime between now and 6 days... its lockdown, cant work, loosing money ever hour and mweb happily takes my money every month absolutely no help what so ever when service is down.... they are below 1 star...

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Mweb REVIEW: BOTTOM LINE

MWEB is a perfect solution for bloggers and online enthusiasts who like to share their content with the rest of the world. The prices are more than reasonable, the resources available are unlimited, and the support is available even during holidays.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.

Pros

Unlimited storage
Unlimited traffic
24/7 phone support
Local servers

Cons

No Live chat
No VPS or dedicated servers

FAQ

Is Mweb’s unlimited hosting really unlimited?Mweb’s unlimited storage and traffic are subject to a Fair Use Policy. If your site is putting an unusually large burden on Mweb’s network, action may be taken against you. Most personal or business sites won’t present an issue. However, using your site to store and share huge amounts of high-bandwidth media, for example, could be problematic.What is the cheapest way to host a website?While Mweb is pretty affordable, it isn’t the cheapest out there. Hostinger provides fast and feature-filled hosting available at half the price of Mweb’s Lite plan. To get an even better deal, check out the great discounts for January 2022 on our coupon page.Do all Mweb’s plans include a free domain?A free domain name registration from Mweb is only available with the Ultra hosting package. For the Lite and Pro plan, you will need to purchase a new domain or continue paying for an existing one.Does it matter where you host your website?Visitors far away from the website’s server can experience slow loading times. As Mweb only has a single data center in Cape Town, I’d only recommend it for South African audiences. For faster speeds elsewhere, you should check out our list of the best web hosting services for 2022.