Reviews and expert opinion Kolst

Sandra Tanoto
Sandra Tanoto
Web Hosting Expert
Kolst was originally founded as KPNQwest Italia, a telecommunications provider serving Italian corporations from their base in Milan. With ten data centers and over 21,000 servers interspersed throughout Italy, Kolst offers their customers an infrastructure and operational backing like few other Italian hosting providers.

Overview

Kolst-mineKolst was originally founded over 30 years ago as a telecommunications provider serving Italian corporations out of their base in Milan. They eventually expanded to include web hosting as part of their offerings. With ten data centers and over 21,000 servers interspersed throughout Italy, Kolst offers their customers an infrastructure and operational backing like few other Italian hosting providers.

Features and Ease of Use

Kolst web hosting includes Linux and Windows multi-domain shared hosting and single domain hosting. This is where it’s apparent that they’re new to the hosting game; despite their well-developed telecommunications infrastructure, they do not yet offer more scalable hosting solutions, such as cloud, VPS, or dedicated server hosting.

Their single-domain hosting plan starts with 1GB storage, unlimited bandwidth, basic email, and antivirus and antispam features. Their package seems heavily skewed towards email support given their background as a telecommunications provider. For instance, you get receipts of successful or failed email deliveries, email alerts, webmail access, and a control panel for multiple email accounts with their second-tier plans or higher.

Kolst-features

Unfortunately, it also seems you won’t have all the features that typically come with a more specialized web hosting provider. This means no scripting language support, one-click app installers, website builders, or even MySQL databases.

Their multi-domain Linux and Windows hosting plans are slightly better. At the very least, they include a minimum of ten FTP accounts, a free domain registration, three databases, and three subdomains, although they still don’t have a one-click app installer or website builder. It remains to be seen whether Kolst will develop their packages more fully in the years to come, but for now, their offerings seem rather disappointing.

It’s also unclear how easy their platform is for users to learn. Their main website looks rather dated, which may be an indication of the user experience you’ll have if you purchase a package from them.

Pricing and Support

Kolst does have one thing going for them: their packages are incredibly affordable by European standards. Their single domain packages are obviously far cheaper than their multi-domain packages, but even so, their multi-domain packages are well-priced if you only consider the resources included. Of course, you may find the lack of a well-developed feature set a huge disadvantage in the long run, so that’s something to keep in mind.

There are no free plans or money back guarantees available. Interestingly, they do have a five-day free trial.

If you need any technical assistance, you’ll have to log in to your customer portal to submit a ticket. They don’t appear to have any live chat or phone support available, although there is a simple FAQ on their website. Be prepared to speak in Italian when communicating with them as their website, help documentation, and support channels are not available in any other languages.

Pricing

4.0

User reviews

Based on 10 reviews in 1 languages
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anonymus
Italy
1.0
State alla larga

Servizio veramente scadente, assistenza praticamente inesistente. Apri un ticket e te lo chiudono senza rispondere o ti rispondono dopo svariati mesi. Pazzesco, il peggior hosting che abbia mai usato! Assolutamente da evitare per chi cerca un hosting minimamente serio.

February 18, 2020
anonymus
Italy
1.0
PESSIMA

PESSIMA. Ho avuto la sfortuna di perdere la pw per accedere: utilizzando il servizio recupera pw, dopo ore viene inviata una pw non riconosciuta. Non posso, dunque, più accedere alla casella di posta. Ai messaggi inviati dal sito o alle mail, nessuno risponde. Una truffa.

January 20, 2020
Marco L
Italy
1.0
La nave affonda, scappate!

Cliente da anni di Klst, da quando è stata rilievata da Irideos i down di giorni, ed i tichet non risposti da mesi sono la triste esperienza che molti lamentano e che ha provocato danni ingenti, proporrei una class action o comunque un'azione legale collettiva perchè questi comportamenti non devono essere tollerati.

January 01, 2020
avatar
Roberto
Italy
1.0
Da due giorni down

Io mio sito da due giorni è down e ai ticket ancora non rispondono. Tutto ciò mi sta creando seri danni e problemi. Ho chiamato irideos e mi hanno detto che i clienti Kolst possono interagire solo tramite ticket. Il fatto è che hai ticket Non rispondono. Come posso risolvere il problema?

December 12, 2019
anonymus
USA
1.0
Dalle stelle alle STALLE. IRIDEOS + KOLST = servizio inesistente

Da quando Irideos ha rilevato Kolst il servizio è andato via via calando al punto che ormai, da diverse settimane è stato completamente giù in diverse occasioni per lunghi periodi. Ad esempio oggi da circa 10 ore o più.I server sono sempre più lenti e spesso anche per cose del tutto banali vanno in timeout rendendo il servizio del tutto inutile.L'assistenza non risponde più ai tickets nella maggior parte dei casi e, quando, miracolosamente lo fa, ciò avviene dopo giorni o settimane, provocando danni di vario tipo immensi.Un tempo, prima dell'arrivo di Irideos, nonostante il servizio prevedesse solo l'assistenza online, si riusciva sempre a parlare al telefono con qualcuno dopo aver aperto un ticket per risolvero in via ottimale. Oggi non è più possibile.Morale: bisogna stare alla larga da Kolst e da Irideos che la gestisce!!!

December 11, 2019
Marco
Italy
1.0
Sconsigliatissimo, totalmente inaffidabili

Già prima dell'entrata di IRIDEOS non erano il massimo, server stracarichi con frequenti interruzioni. Adesso non ci può neanche chiamare "Servizio" - In questo preciso momento, ben due server sono down con circa 80 siti web sopra - segnalazione aperta da diverse ore, neanche presa in carico. Qualche giorno fa, siamo stati un giorno intero senza accesso webmail. Se IRIDEOS non ha intenzione di mantenere i clienti ereditati da Kolst perchè (probabilmente/suppongo) non producono business, beh comunicatelo ai clienti così vi liberano da questo peso. Sconsigliato a tutti, sia KOLST ma soprattutto IRIDEOS

December 09, 2019
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Comparison

How does Kolst match up to the competition?

Hostinger Compare 4.9 Compare
InterServer Compare 4.8 Compare
Kolst Compare 4.0 Compare
Bluehost Compare 2.5 Compare

Bottom line on Kolst

Kolst is the web hosting arm of a large telecommunications company, so they’re backed by a lot of experience and infrastructure. Their plans will need far more development for them to be competitive in the hosting industry, however.

Pros

  • Single-domain plans are incredibly affordable
  • 30 years of experience in telecommunications
  • Extensive infrastructure: ten data centers and 21,000 servers
  • Lots of experience serving corporate clients

Cons

  • Lacking in features
  • Limited support
Sandra Tanoto
Sandra Tanoto
Sandra is a writer and editor based in Singapore. Sandra keenly understands the need for businesses to remain on the cutting edge with the latest technologies and enjoys researching and the newest developments in tech.

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