Reviews and expert opinion Kolst

Ranked 3798th from 3812 Web Hosting
4.0
Server locations
Milan
Rome
Sandra Tanoto
Sandra Tanoto
Web Hosting Expert
Kolst was originally founded as KPNQwest Italia, a telecommunications provider serving Italian corporations from their base in Milan. With ten data centers and over 21,000 servers interspersed throughout Italy, Kolst offers their customers an infrastructure and operational backing like few other Italian hosting providers.

Overview

Kolst-mine

Kolst was originally founded over 30 years ago as a telecommunications provider serving Italian corporations out of their base in Milan. They eventually expanded to include web hosting as part of their offerings. With ten data centers and over 21,000 servers interspersed throughout Italy, Kolst offers their customers an infrastructure and operational backing like few other Italian hosting providers.

Features and Ease of Use

Kolst web hosting includes Linux and Windows multi-domain shared hosting and single domain hosting. This is where it’s apparent that they’re new to the hosting game; despite their well-developed telecommunications infrastructure, they do not yet offer more scalable hosting solutions, such as cloud, VPS, or dedicated server hosting.

Their single-domain hosting plan starts with 1GB storage, unlimited bandwidth, basic email, and antivirus and antispam features. Their package seems heavily skewed towards email support given their background as a telecommunications provider. For instance, you get receipts of successful or failed email deliveries, email alerts, webmail access, and a control panel for multiple email accounts with their second-tier plans or higher.

Kolst-features

Unfortunately, it also seems you won’t have all the features that typically come with a more specialized web hosting provider. This means no scripting language support, one-click app installers, website builders, or even MySQL databases.

Their multi-domain Linux and Windows hosting plans are slightly better. At the very least, they include a minimum of ten FTP accounts, a free domain registration, three databases, and three subdomains, although they still don’t have a one-click app installer or website builder. It remains to be seen whether Kolst will develop their packages more fully in the years to come, but for now, their offerings seem rather disappointing.

It’s also unclear how easy their platform is for users to learn. Their main website looks rather dated, which may be an indication of the user experience you’ll have if you purchase a package from them.

Pricing and Support

Kolst does have one thing going for them: their packages are incredibly affordable by European standards. Their single domain packages are obviously far cheaper than their multi-domain packages, but even so, their multi-domain packages are well-priced if you only consider the resources included. Of course, you may find the lack of a well-developed feature set a huge disadvantage in the long run, so that’s something to keep in mind.

There are no free plans or money back guarantees available. Interestingly, they do have a five-day free trial.

If you need any technical assistance, you’ll have to log in to your customer portal to submit a ticket. They don’t appear to have any live chat or phone support available, although there is a simple FAQ on their website. Be prepared to speak in Italian when communicating with them as their website, help documentation, and support channels are not available in any other languages.

User reviews

1.0
Based on 3 reviews in 1 languages
Filter by
Service
  • Choose servise
    • All
    • Web Hosting
    • Easy
    • Pro
    • Super
Language
  • Choose review language
    • Italiano (3)
Sort by
  • Newest
  • Newest
  • Oldest
  • Best
  • Worst
Be the first user to leave a review about Kolst in English!
Write a Review
You can read user reviews in other languages
Reply to review
Reply
Visit Kolst
en
Error
onClick="trackClickout('event', 'clickout', 'Vendor Page - Visit User Reviews', 'kolst', this, true);"
1
Fabrizio I.
Italy
1
Servizio pessimo

Servizi scandalosi, soprattutto dall'ingresso di Irideos. Continue disconnessioni, assistenza clienti inesistente, piattaforme non funzionanti, link su Plesk e Area clienti parecchi non funzionano, problemi con PhP, UpTime molto basso rispetto alla concorrenza. Sono riuscito a parlare al telefono con qualcuno (una specie di segretaria saccente?), lamentando tutti i disservizi che stavo avendo, al chè le comunico che le recensioni su di loro sono molto basse, a quel punto scoppia in una fragorosa risata e rivolgendosi a qualcun altro vicino a lei dice: adesso fanno anche le recensioni come Trip Advisor? A quel punto ho capito che stavo parlando con una demente e ho riagganciato il telefono. Ovviamente il problema che avevo è rimasto tale. Un consiglio? statene alla larga!

1
anonymus
Denmark
1
Assistenza Tecnica ed Affidabilità del servizio

Anch'io mi associo, sono un cliente Kolst di prima generazione, ma ultimamente da quando è entrato IRIDEOS , probabilmente è una coincidenza, ci sono diverse interruzioni del servizio, che durano anche dei giorni, assistenza inesistente - pessimo servizio. Il pano hosting sarebbe bello e competitivo, ma le continue interruzioni e la mancanza di assistenza vanificano tutto, io sarei disposto a pagare anche qualcosa in più pur di non avere tutti questi inconvenienti! untimamente è una catastrofe

1
Francesco C.
Italy
1
Assistenza tecnica irraggiungile e assente

Salve, ho preso in gestione da un cliente il suo portfolio di siti locati in Kolst: una tragedia. Contattando l'assistenza tecnica, mi dicono che l'assistenza tecnica Kolst (no, non ho scritto male...) non è raggiungibile telefonicamente ma solo via ticket (e via ticket ovviamente non rispondono). Andiamo avanti a solleciti, inascoltati. NON CONSIGLIATO.

1
anonymus
Italy
1
assistenza inesistente

dopo 4 giorni da apertura di ticket e sito in down ancora nessuna risposta. NON AFFIDABILE, si perdono visitatori, i siti sono lenti, assolutamente da evitare.Dopo essere stati 3 mesi senza plesk perche non aveva la licenza. Il mio consiglio è di evitarlo ma se siete gia sfortunati utenti di questo provider pensate subito ad una migrazione.

Bottom line on Kolst

Kolst is the web hosting arm of a large telecommunications company, so they’re backed by a lot of experience and infrastructure. Their plans will need far more development for them to be competitive in the hosting industry, however.

Pros

  • Single-domain plans are incredibly affordable
  • 30 years of experience in telecommunications
  • Extensive infrastructure: ten data centers and 21,000 servers
  • Lots of experience serving corporate clients

Cons

  • Lacking in features
  • Limited support
Sandra Tanoto
Sandra Tanoto
Sandra is a writer and editor based in Singapore. Sandra keenly understands the need for businesses to remain on the cutting edge with the latest technologies and enjoys researching and the newest developments in tech.

Kolst Alternatives

202814