The listings featured on this site are from companies from which this site receives compensation. This influences: Appearance, order, and manner in which these listings are presented. Advertising Disclosure

Reviews and expert opinion JustHost

Sandra Tanoto Sandra Tanoto Web Hosting Expert

JustHost is a shared hosting provider owned and operated by their parent company, Endurance International Group. They have a single data center located in Utah, United States.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>

Overview

JustHost is a web hosting provider owned and operated by its parent company, Endurance International Group. It has a single data center located in Utah, United States. JustHost is an affordable shared hosting solution for individuals and startups, as the entry-level shared hosting package is competitively-priced and packed with everything you need to quickly launch a website.

Features and Ease of Use

As a shared host, JustHost offers the typical features such as:

  • POP3 and IMAP email support
  • Email forwarding
  • cPanel installation
  • FTP and SSH access
  • MySQL databases
  • PHP, Python, CGI, Javascript support
  • Multimedia support, including video and audio streaming

Every plan comes with unmetered bandwidth, which was a plus point, and includes access to popular drag-and-drop website builder Weebly to help beginners get their websites up and running quickly. The plans vary mainly in the amount of disk space, hosted websites allowed, and number of email accounts.

JustHost

JustHost only has a single data center (located in Utah), so this may be a drawback for international customers – website loading speeds will likely be slower given the distance. However, with their one data center, their uptime rating seems decent enough – my tests yielded an average uptime of 99.97%.

While they don’t have any managed WordPress hosting plans, setting up the popular Content Management System (CMS) for your website isn’t complicated. JustHost conveniently offers a one-click installation of WordPress, just as they offer the same for other popular CMSs like Drupal, Joomla!, and Tiki Wiki. You can also enable automatic core, plugin, and theme updates for WordPress via the cPanel, which is typically a value-added feature only offered in managed WordPress solutions.

JustHost also includes SimpleScripts with all their hosting accounts, which enables the easy installation of a long list of popular scripts such as phpBB, form mail, social networking scripts, osCommerce, and Moodle. This will come in especially handy for those managing their own websites.

They do list dedicated server and VPS hosting options, but they’re tucked away at the bottom of the webpage. This is likely because these offerings are from one of their sister companies rather than from JustHost. If you choose to upgrade to a VPS or dedicated server plan, JustHost will migrate you to the new hosting service accordingly.

Pricing and Support

As a shared hosting provider, JustHost only has three plans available, all of which are competitively priced. Watch out for their tricky pricing scheme, though: like many web hosting providers, JustHost lists a very low promotional rate to entice customers at first, then revert to regular prices after the initial term.

JustHost offers a 30-day money back guarantee, so you can still try out their services for a bit and cancel if you decide you don’t like it. This does come with a caveat, though: if your plan came with a free domain or if you purchased any add-ons, the refund won’t cover it.

JustHost offers 24/7 support in the form of a telephone hotline, email, and live chat. When I called their phone support service, I was connected with an agent in under a minute, who promptly and knowledgeably fielded my questions. Live chat was equally impressive, if not even more so: after half a minute of waiting, the live chat alerted me that I’d been connected to a support representative. He then answered the few technical questions I had regarding migrating my domain and setting up WordPress. Overall, I was pretty satisfied with their customer support.

How much does JustHost cost?

JustHost provides hosting plans ranging from $4 to $7, depending on the type of hosting plan you select. Below, you can find the updated pricing table (updated weekly) for your reference.

Which JustHost plan should I get?

My recommendation is to start with a cheaper plan. You can always upgrade later on. JustHost can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from JustHost here.

How good is JustHost’s customer support?

JustHost is not ranked as one of our top web hosts. But that can also be a result of JustHost being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

4.3

Pricing

Comparison

How does JustHost match up to the competition

InterServerCompare4.8Compare
KamateraCompare4.8Compare
Compare4.3Compare
BluehostCompare2.5Compare

JustHost REVIEW: BOTTOM LINE

JustHost’s shared hosting plans are priced lower than similar offerings from their competitors, so they may be an attractive option for individuals and businesses just starting out. However, given that they only do shared hosting, businesses anticipating much growth or larger amounts of traffic would be well-advised to look elsewhere.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.

Pros

  • Free script library and one-click installer
  • Weebly website builder included with plans
  • 30-day money back guarantee
  • Excellent phone and live chat support

Cons

  • Only one data center, located in Utah
  • No scalability due to limited range of plans

FAQ

Where is JustHost’s data center located?

JustHost is a Utah-based company, and its only data center is in Provo, Utah. If your target audience is in the western United States, it’s a decent option for shared web hosting.

How much does JustHost cost per month?

You can get shared hosting from JustHost for as low as $3.95 per month, after discounts. That price includes a free domain name, free SSL, and 50GB of storage for one website.

You may find better deals with our top 10 web hosts for 2023.

Which JustHost plan is best?

JustHost’s ChoicePlus is its best-value plan. It gives you the same unlimited number of websites, unlimited storage, and unlimited bandwidth you get with Plus, but it includes many other extras. And JustHost often runs promos to reduce ChoicePlus to the same price as Plus.

Still, in spite of all of these unlimited resources, it didn’t make our list of the best web hosts for e-commerce in 2023.

Will the cost of my hosting go up when I renew?

Any promotional pricing JustHost offers is good for your plan’s first term only. Once your plan renews, your cost will increase to the regular plan price, which is often more than two or three times the promotional price.

You can find discounts on our coupons page for even lower promotional prices from some of the industry’s top hosts.
Sandra Tanoto Sandra Tanoto
Sandra is a writer and editor based in Singapore. Sandra keenly understands the need for businesses to remain on the cutting edge with the latest technologies and enjoys researching and the newest developments in tech.
1.6
User reviews
Based on 14 reviews in 5 languages
User reviews are not verified
Write a Review
Language
  • English (9)
  • Русский (1)
  • Deutsch (1)
  • Español (2)
  • Hrvatski (1)
Sort by
Newest
  • Newest
  • Oldest
  • Best
  • Worst
Reply to review
Reply
Visit JustHost
reply
en
Error
onclick="trackClickout('event', 'clickout', 'Visit User Reviews', 'justhost', this, true, ReturnPopup );"
View 1 reply
View %d replies
Empty Promises

Take your money elsewhere. Despite the multiple issues I've experienced such as server downtime, the site being slow/offline for about a month, I stupidly when to upgrade to a PRO server because it was "cheaper" given the services I'm paying for. The migration is slow, the support staff just keeps telling me to wait a few hours without resolving the issue, after contacting them multiple times, they escalated and asked me to "wait 24-48 hours" for the issue to resolve. And they "guarantee" that it will be resolved by then. When asked what happens if it isn't resolved by then, they said I can send them another email. Speaking to them is time consuming and frustrating, and issues take a long time and multiple times. They will keep using the delay tactic until you insist they resolve the solution before you leave. Overall, just don't. And if you are already a client, then you will have probably experienced the same issues. And if you are feeling lazy to migrate... just do it. It's not worth the energy and time.

avatar
Alex Wong, Singapore
March 27, 2021
1
Just Don’t

I was using the normal from Justhost for like a year..always problems...always from the support the problems were from my end...I said okay I am not a developer they know better...so I upgraded to VPS... nothing changed...again same problems...I think they have like 35% runtime...so...if you are a really tiny company with 10 visitors per month use them they are cheap and okay...if you have more than 100 visitors per day just look elsewhere...

avatar
Tim Cook, USA
February 04, 2021
1
DON’T DO IT! no stars

Continual issue with some servers rejecting justhost when sending email such as hotmail and outlook. Have wasted a lot of time (on more than one occasion and time is money) working with justhost technical assistant (sometimes over an hour) through a host of questions and answers, with long pauses between (sometimes 15 minutes!) only for the technical assistant you are working with to suddenly disappear (just gone!) and have to start over again with a new agent and bringing them up to speed on all of the issues, questions and answers again.

avatar
Linda Payeur, Canada
June 11, 2020
1
You can do so much better

I used Just Host 2 years. I should have moved sooner. They are a nightmare to deal with when you need help and they're very expensive. I just moved my website and domain and saved a lot of money. My new host responds intelligently and quickly. I suggest you shop around. You can do so much better than Just Host

avatar
Charmayne Danton, USA
June 09, 2020
1
Horrible host

The worst service ever. EVER! Disconnected calls and unresolved database errors. Every person I spoke with gave me a different answer. Constant website crashes. No help whatsoever. Everything has been documented with pictures. Last week I was on hold for 3 hours I would never recommend just host.

avatar
Alana, Canada
June 06, 2020
1
Good Company Taken Down by Bad Tech Support

JustHost does provide generally good and reliable hosting at a good price. Add Cloudflare, and you will have a great performing site. The problem comes when there is a technical issue. I have found phone (tier-1) support is friendly, but can only deal with generic issues that you have likely already looked into before calling. When escalated to tier-2 support, the supposed enginers, expect to start slamming your head against the wall. The first issue is they only communicate via email (not really unusual), but only after they initiate the first contact. You have to go through phone support to have a tech issue escalated to tier-2. They will tell you that the engineers will make contact within 24 hours, which never happens. When they do eventually email, they will either claim that they see no issue and the site is running normally or they try to pass the blame to something else. One time, tier-2 support blamed Cloudflare for obvious server errors. I contacted Cloudflare who replied with a ton of documentation showing it was not them and confirming it was an issue with JustHost's server. However, JustHost support used the time it took for Cloudflare to reply to close my support ticket. Each time I have had an issue, the problem cropped spontaneously and then, after days or a week of har pulling, the problem would magically cure itself.

avatar
Timothy Alexander, USA
March 09, 2020
2
I would give this company zero stars if I could

If I could give this company, no stars I would. I have been with for many, many years, with the occasional outage, that they have always fixed promptly. I have now been without email or web site access for 4 days and counting. I have spoken to their online chat every day to be told that, the problem will be fixed in hours. Nothing happens. The only compensation offered has been one months free subscription on renewal. I won’t be renewing. Something has gone seriously wrong in this company. My advice to any one thinking of using them is simple. Do not touch them with a barge pole.

avatar
Jeff Schone, Great Britain
July 12, 2019
1
Decade old customer forgotten

Be Wary (even long time customers). I was a customer of Justhost for over a decade. I made no changes to my shared server in the last year or so. They kept the sites up and I kept paying. Late in October a change they made broke my sites. I contacted them and they were no help. I researched the issue, found the problem and informed them. I was told the only option I had was to upgrade to dedicated. To fix an issue they caused! I don't like to feel extorted so I asked to cancel my long time account and they acted as though they couldn't have cared less.

avatar
Leo Fernandez, USA
November 05, 2018
1
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery Read more reviews
JustHost Alternatives
Hostinger: Best Performance & Low Cost
4.8
Lowest prices on the market for long-term plans
Read Review
IONOS: Premium Features on a Budget
4.8
Dedicated support advisor and instantly scalable performance
Read Review
InterServer: Best Monthly Hosting Plan
4.8
The best choice for hosting on a month-to-month basis
Read Review
Nexcess: Best Managed Hosting
4.8
Best managed hosting for multiple platforms, from WordPress to Magento
Read Review
2315
Best Speed & Uptimeimage

Great Hosting for a Great Price

Plus, get a FREE domain name and email