AVALIAÇÕES E OPINIÃO ESPECIALIZADAJusthost

Sandra Tanoto
Sandra Tanoto
Especialista em hospedagem web

JustHost is a shared hosting provider owned and operated by their parent company, Endurance International Group. They have a single data center located in Utah, United States.

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Visão Geral

JustHost is a shared hosting provider owned and operated by their parent company, Endurance International Group. They have a single data center located in Utah, United States. They’re an affordable shared hosting solution for individuals and startups, as their entry-level shared hosting package is competitively priced and packed with everything you need to quickly launch a website.

Features and Ease of Use

As a shared host, JustHost offers the typical features such as:

  • POP3 and IMAP email support
  • Email forwarding
  • cPanel installation
  • FTP and SSH access
  • MySQL databases
  • PHP, Python, CGI, Javascript support
  • Multimedia support, including video and audio streaming

Every plan comes with unmetered bandwidth, which was a plus point, and includes access to popular drag-and-drop website builder Weebly to help beginners get their websites up and running quickly. The plans vary mainly in the amount of disk space, hosted websites allowed, and number of email accounts.

Justhost

JustHost only has a single data center (located in Utah), so this may be a drawback for international customers – website loading speeds will likely be slower given the distance. However, with their one data center, their uptime rating seems decent enough – my tests yielded an average uptime of 99.97%.

While they don’t have any managed WordPress hosting plans, setting up the popular Content Management System (CMS) for your website isn’t complicated. JustHost conveniently offers a one-click installation of WordPress, just as they offer the same for other popular CMSs like Drupal, Joomla!, and Tiki Wiki. You can also enable automatic core, plugin, and theme updates for WordPress via the cPanel, which is typically a value-added feature only offered in managed WordPress solutions.

JustHost also includes SimpleScripts with all their hosting accounts, which enables the easy installation of a long list of popular scripts such as phpBB, form mail, social networking scripts, osCommerce, and Moodle. This will come in especially handy for those managing their own websites.

They do list dedicated server and VPS hosting options, but they’re tucked away at the bottom of the webpage. This is likely because these offerings are from one of their sister companies rather than from JustHost. If you choose to upgrade to a VPS or dedicated server plan, JustHost will migrate you to the new hosting service accordingly.

Pricing and Support

As a shared hosting provider, JustHost only has three plans available, all of which are competitively priced. Watch out for their tricky pricing scheme, though: like many web hosting providers, JustHost lists a very low promotional rate to entice customers at first, then revert to regular prices after the initial term.

JustHost offers a 30-day money back guarantee, so you can still try out their services for a bit and cancel if you decide you don’t like it. This does come with a caveat, though: if your plan came with a free domain or if you purchased any add-ons, the refund won’t cover it.

JustHost offers 24/7 support in the form of a telephone hotline, email, and live chat. When I called their phone support service, I was connected with an agent in under a minute, who promptly and knowledgeably fielded my questions. Live chat was equally impressive, if not even more so: after half a minute of waiting, the live chat alerted me that I’d been connected to a support representative. He then answered the few technical questions I had regarding migrating my domain and setting up WordPress. Overall, I was pretty satisfied with their customer support.

Preço

Comparação

Como o Justhost se compara à concorrência?

HostingerFechar4.9Fechar
InterServerFechar4.8Fechar
JusthostFechar4.3Fechar
BluehostFechar2.5Fechar

Avaliações do usuário

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1
Alex Wong
Cingapura
27 de Março de 2021
Empty Promises

Take your money elsewhere. Despite the multiple issues I've experienced such as server downtime, the site being slow/offline for about a month, I stupidly when to upgrade to a PRO server because it was "cheaper" given the services I'm paying for. The migration is slow, the support staff just keeps telling me to wait a few hours without resolving the issue, after contacting them multiple times, they escalated and asked me to "wait 24-48 hours" for the issue to resolve. And they "guarantee" that it will be resolved by then. When asked what happens if it isn't resolved by then, they said I can send them another email. Speaking to them is time consuming and frustrating, and issues take a long time and multiple times. They will keep using the delay tactic until you insist they resolve the solution before you leave. Overall, just don't. And if you are already a client, then you will have probably experienced the same issues. And if you are feeling lazy to migrate... just do it. It's not worth the energy and time.

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1
Tim Cook
EUA
cookandco.com
04 de Fevereiro de 2021
Just Don't

I was using the normal from Justhost for like a year..always problems...always from the support the problems were from my end...I said okay I am not a developer they know better...so I upgraded to VPS... nothing changed...again same problems...I think they have like 35% runtime...so...if you are a really tiny company with 10 visitors per month use them they are cheap and okay...if you have more than 100 visitors per day just look elsewhere...

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1
Linda Payeur
Canadá
11 de Junho de 2020
DON'T DO IT! no stars

Continual issue with some servers rejecting justhost when sending email such as hotmail and outlook. Have wasted a lot of time (on more than one occasion and time is money) working with justhost technical assistant (sometimes over an hour) through a host of questions and answers, with long pauses between (sometimes 15 minutes!) only for the technical assistant you are working with to suddenly disappear (just gone!) and have to start over again with a new agent and bringing them up to speed on all of the issues, questions and answers again.

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1
Charmayne D.
EUA
charmayneandkathysroad.com
09 de Junho de 2020
You can do so much better

I used Just Host 2 years. I should have moved sooner. They are a nightmare to deal with when you need help and they're very expensive. I just moved my website and domain and saved a lot of money. My new host responds intelligently and quickly. I suggest you shop around. You can do so much better than Just Host

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1
Alana
Canadá
earthvalleyorganics.com
06 de Junho de 2020
Horrible host

The worst service ever. EVER! Disconnected calls and unresolved database errors. Every person I spoke with gave me a different answer. Constant website crashes. No help whatsoever. Everything has been documented with pictures. Last week I was on hold for 3 hours I would never recommend just host.

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2
Timothy A.
EUA
mychesco.com/
09 de Março de 2020
Good Company Taken Down by Bad Tech Support

JustHost does provide generally good and reliable hosting at a good price. Add Cloudflare, and you will have a great performing site. The problem comes when there is a technical issue. I have found phone (tier-1) support is friendly, but can only deal with generic issues that you have likely already looked into before calling. When escalated to tier-2 support, the supposed enginers, expect to start slamming your head against the wall. The first issue is they only communicate via email (not really unusual), but only after they initiate the first contact. You have to go through phone support to have a tech issue escalated to tier-2. They will tell you that the engineers will make contact within 24 hours, which never happens. When they do eventually email, they will either claim that they see no issue and the site is running normally or they try to pass the blame to something else. One time, tier-2 support blamed Cloudflare for obvious server errors. I contacted Cloudflare who replied with a ton of documentation showing it was not them and confirming it was an issue with JustHost's server. However, JustHost support used the time it took for Cloudflare to reply to close my support ticket. Each time I have had an issue, the problem cropped spontaneously and then, after days or a week of har pulling, the problem would magically cure itself.

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Conclusão sobre o Justhost

JustHost’s shared hosting plans are priced lower than similar offerings from their competitors, so they may be an attractive option for individuals and businesses just starting out. However, given that they only do shared hosting, businesses anticipating much growth or larger amounts of traffic would be well-advised to look elsewhere.

Pros

  • Free script library and one-click installer
  • Weebly website builder included with plans
  • 30-day money back guarantee
  • Excellent phone and live chat support

Cons

  • Only one data center, located in Utah
  • No scalability due to limited range of plans
Sandra Tanoto
Sandra Tanoto
Sandra é escritora e editora, e vive em Cingapura. Sandra compreende profundamente a necessidade das empresas de estar na vanguarda por meio das últimas tecnologias. Ela também gosta de fazer pesquisas, bem como dos mais modernos desenvolvimentos tecnológicos.

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