Hostpoint is a Switzerland-based company with over 17 years of experience and has hosted over 500,000 domains during that period. They host state-of-the-art equipment in bank-certified data centers, meaning they are among the safest webhosts you can find. They offer fantastic value-added services, making them as basic or as robust a provider as you need them to be.
Features and Ease of Use
Hostpoint offers some of the latest technology from data centers that are certified as bank data centers. Their standard features are anything but standard. They include:
- At least 50GB of storage standard
- SSD cache accelerated storage
- Unlimited bandwidth
- One-click CMS activations for WordPress, Joomla, and more
- Flash acceleration for data and all-flash storage for databases
If you’re not already impressed, then make sure you’re sitting down. They offer all of the following value-added features on all plans:
- Unlimited number of 5GB mailboxes
- Hourly snapshot backups
- SFTP/SSH access for server work via command lines
- Logaholic for advanced website tracking
- Symantec FreeSSL certificates for all domains
Yes, you read that right, you get SSL certificates for ALL domains hosted, not just a single domain like from most hosts. That can save you hundreds or even thousands if you host a large number of domains.
While Hostpoint doesn’t offer a drag and drop website installer, they do offer one-click CMS installation for a large number of applications including WordPress, Joomla, and others. This makes Hostpoint an excellent choice for those less technically inclined. The service is also robust enough to meet the needs of advanced webmasters including allowing for command line server work.
Pricing and Support
Hostpoint offers three hosting plans, each with a 30-day money back guarantee. Each plan is reasonably priced with only a few fundamental differences as highlighted below:
| Standard | Smart | Business | |
| Storage | 50GB | 250GB | 500GB |
| Domains | 10 | 50 | 100 |
| MySQL Databases | 10 | 50 | 100 |
| Data backup | 30 Days | 90 Days | 180 Days |
The good news here is that you get a ton of space if you’re hosting just a couple of sites. However, if you max out the number of domains you can host, that only averages out to 5 GB per site. I’d really like to see unlimited hosting here.
With that said, Hostpoint clarifies that your email storage does not count towards your website’s data storage. That’s a big plus if you happen to store a ton of emails.
One thing I am not impressed with is the data backup policy. Thirty days to six months sounds good, but it’s not all that great if you host a webstore or databases that require you go back more than six months. If you have long-term database needs, this host won’t work for you.
Customer support for Hostpoint is more than adequate but lacking in areas. Their only 24/7 support is email. Their phone support is only available from 9 am to 6 pm U.K. time, and they don’t offer a toll-free option for international callers. Also, their live chat support is via Skype rather than live chat on the site. This is very disappointing as many people don’t use Skype and they will be forced to install it to chat.
They do have a reasonably robust support center with a large number of support tutorials available on all products.
There are two things that I do like about their support. First, they offer Remote Support so they can connect to your computer and see what you’re experiencing and even take over and fix problems for you. Next, they have agents who can speak English, German, French, and Italian.
