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Criticalcase Review 2024 – Why You Need to Give It a Try

Gwen Rodgers Gwen Rodgers Web Hosting Expert

Criticalcase is a one-stop cloud service provider that offers specialized managed hosting solutions.

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Criticalcase-overview1Founded in 1999, Criticalcase is a hosting provider that delivers cloud services and unmatched web experiences combined with a Content Delivery Network. Its offices are based in Italy and Switerzland, and it operates out of seven data centers across Europe in Turin, Milan, Amsterdam, Paris, Frankfurt, and London. Each of the data centers have a 99.99% network SLA and are ISO-27001 and 9001 certified. Services are available in English and Italian.

They have now turned out to build a working relationship with firms out there in both Italy and Europe. They run their services from their offices in Italy and Switzerland with their Datacenter in U.K, Netherland, Germany, Italy and Ukraine. Their customer service language is quite multilingual and is basically translated to American and British English, German, Hindi and Italian, with the highest percentage falling on the Italian Language.

Features and Ease of Use

Criticalcase offers tailor-made, high-availability cloud hosting solutions that are best for organizations that require a dynamic and easily scalable service. Below are a few of these features that Criticalcase offers:

  • SSD storage
  • Unlimited traffic
  • Customized SLA
  • Easily scalable packages
  • cPanel
  • DNS management
  • Worldwide CDN via Akamai

Since Criticalcase’s solutions are customized for the needs of the organizations it works with, there aren’t any pre-made packages available. Instead, you’ll have to contact the sales staff for a consultation.

Criticalcase also offers security solutions, backup services, monitoring services, and enterprise-level managed hosting services.

Note that this web hosting service does require more technical proficiency than your average platform, however, so I would not recommend it for absolute beginners.

Pricing and Support

Since Criticalcase doesn’t have any pre-made packages available for perusal, it’s difficult to ascertain just how its prices fare with those of its competitors. However, given the number of data centers the company operates out of and the fact that it boasts a “best-in-class” cloud hosting technology, it’s fair to assume that Criticalcase’s solutions won’t come cheap.


You can access support at any time of the year through email, tickets, chat, or telephone. It’s worth noting that the provided telephone number is local to Italy, and the live chat seems to be limited to Italian speakers. This might pose a language barrier if you’re using the service from another country.


How does Criticalcase match up to the competition?

KamateraCompareOur Score4.8Compare
Liquid WebCompareOur Score4.8Compare
CriticalcaseCompareOur Score4.1Compare
Tailor Made ServersCompareOur Score2.9Compare


Criticalcase is an excellent hosting provider if you’re looking for cloud services in Italy or the surrounding European regions. However, it’s not a platform well-suited for beginners.


  • Tailor-made cloud services
  • CDN solutions
  • Flexible pay-as-you-go system
  • Seven European data centers


  • Support is mainly in Italian
  • Requires high-level knowledge to start

High-Availability Cloud Hosting at Europe-based Criticalcase
Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.
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