They have now turned out to build a working relationship with firms out there in both Italy and Europe. They run their services from their offices in Italy and Switzerland with their Datacenter in U.K, Netherland, Germany, Italy and Ukraine. Their customer service language is quite multilingual and is basically translated to American and British English, German, Hindi and Italian, with the highest percentage falling on the Italian Language.
Features and Ease of Use
Criticalcase offers tailor-made, high-availability cloud hosting solutions that are best for organizations that require a dynamic and easily scalable service. Below are a few of these features that Criticalcase offers:
- SSD storage
- Unlimited traffic
- Customized SLA
- Easily scalable packages
- DNS management
- Worldwide CDN via Akamai
Since Criticalcase’s solutions are customized for the needs of the organizations it works with, there aren’t any pre-made packages available. Instead, you’ll have to contact the sales staff for a consultation.
Criticalcase also offers security solutions, backup services, monitoring services, and enterprise-level managed hosting services.
Note that this web hosting service does require more technical proficiency than your average platform, however, so I would not recommend it for absolute beginners.
Pricing and Support
Since Criticalcase doesn’t have any pre-made packages available for perusal, it’s difficult to ascertain just how its prices fare with those of its competitors. However, given the number of data centers the company operates out of and the fact that it boasts a “best-in-class” cloud hosting technology, it’s fair to assume that Criticalcase’s solutions won’t come cheap.
Support is available around the clock all year via email, tickets, chat, or telephone. There’s only a local number listed for Italy, however, and it appears that the live chat is only for those who can speak Italian. This means that if you’re using the service from a different country, you may encounter a language barrier.