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CanSpace Review 2024: Does It Meet Our Standards?

Ari Denial Ari Denial Web Hosting Expert

After months of testing CanSpace, I’m still not convinced that it’s as great as it makes itself out to be. There are some definite positives and it has all the features I look for, but some aspects of its performance were a bit of a letdown.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>


Beginner-Friendly Host With a Great Support Team

CanSpace is one of a handful of web hosts exclusively dedicated to providing Canadian hosting. Unlike its competitors, CanSpace is deliberately vague about exactly where its data centers are located but does (frequently) insist that they’re in Canada. The secrecy does make me a little suspicious, but hey, I’m here to test CanSpace’s features, support, and performance, not to make judgments about its honesty!

The big question is whether CanSpace can compete with the giants of web hosting like Hostinger. Most international hosts have data centers in North America and should, in theory, be able to deliver decent performance for your Canadian website visitors.

CanSpace offers shared hosting, VPS hosting, and dedicated servers. Each hosting type has three tiers so you can start off small and upgrade as you need to. Unfortunately, there’s no option for managed WordPress hosting.

For this review, I signed up for the (lowest-priced) Starter shared hosting plan and used it to build a WordPress website. Over the course of three months, I ran performance tests galore, tried out features, and had conversations with the technical support team to bring you this hands-on overview of what to expect if you choose CanSpace as your web host.

I’ll tell you right now that my tests revealed some issues that you should know about before you choose CanSpace to host your website.



CanSpace hosting promises
CanSpace offers a range of features, including several web hosting essentials

All the Essential Features, Plus More

CanSpace has a decent selection of features – including those I regard as essential. There’s nothing that really stands out, though. Also, CanSpace doesn’t provide any WordPress optimization tools (which many of its competitors do), but that’s not a deal-breaker, as there are plenty of free WordPress plugins available.

All of CanSpace’s hosting plans include daily backups – and there’s no charge if you need to use a backup to restore your website. Backups are kept for a week, after which time old data is overwritten.

You should note that CanSpace’s Starter plan includes only 5GB of storage and 15GB of bandwidth per month. That’s fine if you’re running a small personal or business website, but it won’t really work for an e-commerce website.

Although the Medium and Professional plans also have storage limits (50GB and 200GB), bandwidth is unlimited on both plans. You can host unlimited websites on the Medium and Professional plans – with the Starter plan you can have a maximum of five.

Free SSL Certificates on All Plans

All CanSpace plans come with SSL certificates, so you won’t have to worry about your website being labelled as “not secure” in your visitors’ browsers. The Starter plan includes a free-forever Let’s Encrypt SSL certificate, which is secure enough for websites without an e-commerce function. If you opt for the Medium or Professional plans, you get the benefit of the Enhanced Comodo SSL Certificate (one on Medium or an unlimited number on Professional).

CanSpace feature comparison
CanSpace’s hosting plans offer three tiers – note the limits on the Starter level

Security Features (on Some Plans)

If you want security features, you’ll need to sign up for the Medium or Professional plan. The Medium plan has the Web Application Firewall (WAF) to block malicious attacks, while the Professional plan adds a monthly security audit to ensure your webspace is as secure as it can be. You can also pay extra for nightly malware scans when you sign up.

Instant Setup and Free Migration

No matter which CanSpace plan you choose, you can take advantage of the instant setup and free migration features. The instant setup service is perfect if you’re new to web hosting, as everything is taken care of and you don’t have to worry about learning any technical stuff.

The free migration service takes the stress out of moving to CanSpace from another hosting provider. The migration is handled by CanSpace’s team of experts who will ensure everything is working as it should be.

Free Domain Name

If you choose to pay annually (upfront) for your hosting plan, the cost of your domain name registration will automatically be deducted at checkout. If you already have a domain name registered elsewhere, you can transfer it to CanSpace. This is an either/or offer, of course – you can’t transfer your domain and get a new one for free! It’s also worth mentioning that only selected domain extensions (including .ca) are available with this offer.


Ease of use

Beginner-Friendly, Hassle-Free Setup and Management

I didn’t have any problems setting up my account and website. CanSpace is easy to use, even if you’re a complete beginner to web hosting. The instant setup means you can get started quickly:  simply pick your plan and check out. The whole process only takes around 15 minutes, and you won’t find any addons pre-selected at checkout, either.

Managing Your Account and Using cPanel

Like most hosts, CanSpace has a dashboard for managing your account (including support, billing, renewals, and buying new services) and includes cPanel for managing your webspace. If you’re new to web hosting, that does mean having to learn two different systems – but overall I think this setup is easier to navigate than an all-in-one panel.

For account management, CanSpace uses a modified version of the beginner-friendly WHMCS control panel. The dashboard (see the screenshot below) offers easy access to the most commonly-used tools with simple navigation across the top of the screen.

CanSpace WHMCS dashboard
CanSpace uses the beginner-friendly WHMCS panel for managing your account

For webspace management, CanSpace includes cPanel. It’s not my favourite control panel but it’s definitely one of the easier ones to use. CanSpace makes it really simple to log in, as there’s a button in the services section of the dashboard that logs you directly (and securely) into cPanel. There are no complicated or auto-generated usernames or passwords to remember.

CanSpace cPanel login
I like how easy it is to log in to cPanel without typing in usernames and passwords

If you’re new to web hosting, cPanel’s vast array of icons (most of which you’ll never need to use) can be overwhelming. Once you find your way around it becomes a little more intuitive.

Connecting a Domain and Installing WordPress

With CanSpace, your domain is automatically linked to your webspace if you take advantage of the free domain name offer when you sign up. If you’re using a domain you’ve purchased elsewhere, that should be linked to your webspace when you complete checkout (if not, submit a ticket to have CanSpace quickly resolve the issue).

CanSpace Softaculous installer
The most difficult part of installing WordPress is locating the installer in cPanel

Installing WordPress is a simple matter of locating the Softaculous installer in cPanel (towards the bottom) and using the setup wizard to get up and running in minutes. With Softaculous, you can use the Install Now button or choose a customized installation – I recommend the Install Now option for the quickest and easiest setup.



Great Reliability but Only Average Speed

Performance is the most important category when I’m evaluating any web host, because a slow-loading website will drive your visitors away. It doesn’t matter what cool features a host has – if its speed is poor, I’m not likely to recommend it!

I’ve tested ten Canadian hosts and CanSpace ranks seventh for its speed. Its page loading speeds aren’t the worst, but they are disappointing. CanSpace achieved an average page loading speed of 2.2 seconds. While that is within Google’s recommended three-second maximum page loading time, it’s definitely slower than some of its rivals.

CanSpace did better on reliability, achieving an uptime score of 99.986% over the testing period. With only a few minutes of downtime in a month, you can at least depend on CanSpace for website availability.

I’m going to go deep into the technical details of all the tests I’ve performed now, so if you’d rather skip ahead to see if I was more impressed with CanSpace’s support, I won’t be offended.

Still here? Okay, so first a little about how I tested CanSpace. I always test using WordPress, so I signed up for the Starter plan, installed WordPress, and enabled the theme I use for testing performance. Unlike some review sites, I don’t believe in testing a blank WordPress installation. Your website won’t be blank, so why would you be interested in how an empty website performs?

I use a customized SimpleShift one-page website theme that’s been set up to look like an e-commerce website or landing page. The theme has text, non-optimized HD images, buttons, and forms, just like a proper website. Why non-optimized images? That’s to see whether the host will offer advice on optimization when I contact support for help. If you want the full (even more detailed) lowdown on how we test web hosts at Website Planet, you can check out this article.

The test website was online for over three months at autonomous-shoes-canada-l.com so that I could repeat the tests at different times of the day and on different days of the week.

CanSpace test website
I won’t test web hosts using a blank website – my test site looks like this

GTmetrixI use GTmetrix for the range of performance tests it offers, but the first result I look at is the fully loaded time. As I mentioned earlier, CanSpace’s average fully loaded time was 2.2 seconds. Only three other Canadian hosts had slower average page loading times than CanSpace.

The slowest page loading time was 3.5 seconds, putting it out of the range of Google’s recommended maximum. Unfortunately, results of over three seconds weren’t a fluke – this occurred multiple times over the course of the testing period.

The fastest fully loaded time was 1.6 seconds, but that test (and others where the page loaded in under two seconds) was performed in the early hours of the morning, indicating that CanSpace can only achieve sub-two second speeds when internet traffic is much lighter.

CanSpace GTmetrix results
This 3.5-second page loading time was really disappointing

GTmetrix also provides performance scores by PageSpeed and YSlow. I tend to ignore YSlow and focus on PageSpeed since it is Google’s website optimization test.

The lack of server optimization shows in the PageSpeed score of 67%. The average PageSpeed score globally is around 75-76%, so CanSpace is definitely falling short. Some of these issues could be remedied by an optimization plugin, but it would likely be difficult to achieve a score of 90%+ with CanSpace.

Sucuri Load Time TesterIn addition to GTmetrix, I use Sucuri Load Time Tester to see how well hosts perform when accessed from multiple global locations. The sea of orange and red in the screenshot below tells you the results were not great. Overall, CanSpace got a performance score of E.

The test website loaded faster when accessed from Germany than it did when accessed from Montreal, which is the opposite of what should be happening. Normally, you’d expect faster page loading speeds when accessing the website from places nearer to the data center – not from thousands of miles away!

CanSpace Sucuri Load Time Tester results
The results from Sucuri were a little confusing

UptimeRobotAlthough CanSpace has some (pretty serious) speed issues, there’s little to complain about with reliability. Its uptime record is quite close to perfect for the testing period and, as you can see in the screenshot below, it is capable of achieving long stretches (30 days or more) of 100% uptime. Even at the average of 99.986%, you’d only get around six minutes of downtime in a month.

UptimeRobot results for CanSpace
CanSpace is incredibly reliable – just look at the 30-day 100% uptime period

One thing to note about CanSpace is that it doesn’t have an uptime guarantee, so if you were to experience uptime of less than 99.9% during a single month, you wouldn’t get any kind of refund or compensation. Given CanSpace’s reliability score, it’s not likely to be an issue, but it’s worth knowing all the same.



24/7 Support with Fast Responses

CanSpace offers 24/7 support via ticket, and there are other channels available during business hours. Live chat is mainly for answers to basic questions, but telephone support for more complex issues is available Monday to Friday (no hours specified, unfortunately). CanSpace does specify that opening a support ticket is the best way of getting help.

I contacted CanSpace’s technical support via tickets on several occasions to evaluate the quality of the help and the attitude of the support agent. CanSpace aims to reply to tickets within five minutes, but only on one occasion did it actually achieve that. The longest I had to wait for a response was under 30 minutes. This is quite fast for ticket support, with some hosts taking over eight hours (or longer) to respond to tickets!

CanSpace fast support response
The response time of three minutes really impressed me here

I found CanSpace’s agents to be helpful in providing me with instructions on how to do things like installing WordPress. As you can see in the screenshot below, the support agent didn’t assume I had any technical knowledge regarding WordPress and gave step-by-step instructions. I’ve had a lot of encounters with technical support from various web hosting providers recently, and this is one of the most beginner-friendly responses I’ve received.

CanSpace step-by-step help
These detailed instructions are beginner-friendly and very helpful

The third time I contacted CanSpace, the response was both honest and helpful. The agent was quick to assert that he was not an expert in web development, but still managed to provide me with some basic optimization advice. I appreciated the fact that he did that rather than just pointing me to an article online somewhere (which an annoyingly high number of support agents from other hosts love to do!).

CanSpace optimization advice
I appreciated this honest response, which still gave some advice

In addition to the ticket support I tried the 24/7 live chat feature. In most cases, I was advised to submit a ticket as my questions were beyond what could be resolved with live chat, and because CanSpace likes to validate your identity via support tickets. I did find live chat to be helpful in answering basic questions, however.

CanSpace Live chat help
Live chat is best for getting answers to basic questions


A Budget-Friendly Starter Plan – but Other Plans Are Pricey

CanSpace’s prices start off looking very similar to its Canadian rivals, but there are a couple of things I want to draw your attention to.

Firstly, the advertised price on the sales page only applies if you pay upfront for a year (and you only get your free domain when you pay annually). Monthly prices will add around 50% extra to the cost of your hosting. Since monthly payments are the default selection at checkout, if you want to take advantage of the free domain and lower prices, make sure to change the billing cycle to “annual” before you check out.

CanSpace checkout
Make sure you check the billing cycle before you complete checkout

Secondly, while the Starter plan is budget-friendly (at the annual rate, at least), there’s a big jump in prices with other plans. Medium is double the price of Starter, and Professional is far from being budget-friendly. Honestly, you could get cloud hosting from Hostinger for less than the Professional plan!

The Starter plan doesn’t include things like the Enhanced Comodo SSL Certificate (though you still get Let’s Encrypt SSL) and the bandwidth and storage are strictly limited. If you choose the Starter plan, you may soon find that you need to upgrade to the Medium plan unless your website is small and you’re not expecting a lot of traffic!

One positive aspect about CanSpace is that it doesn’t, unlike some hosts, secretly include additional products during checkout. They do offer add-ons like nightly malware scans, but these are not automatically selected for you.

There are limited payment options with CanSpace. You can pay via Visa and Mastercard, as well as Interac e-Transfer. PayPal and other credit cards (such as American Express) are not accepted unless in exceptional circumstances and by prior arrangement.

If you change your mind about CanSpace during the first 30 days, you can cancel your account and request a refund. The cost of your domain name and any add-ons will be deducted from your refund. You’ll need to submit a support ticket to organize a cancellation with a refund.

Cancelling Your Account

Outside of the first 30 days of your plan, you can use the cancellation request form in your account dashboard to ask for your account to be cancelled. The form is simple and only takes a couple of minutes to complete. Remember to turn off auto-renewal for your domain name as well, as these are two separate products!

CanSpace account cancellation
I found the cancellation process very easy with CanSpace


How does CanSpace Solutions match up to the competition?

KamateraCompareOur Score4.8Compare
Liquid WebCompareOur Score4.8Compare
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Tailor Made ServersCompareOur Score2.9Compare

CanSpace Solutions REVIEW: BOTTOM LINE

I’ve got to admit, I have some reservations about recommending CanSpace. Although it has some great features (like the Enhanced Comodo SSL Certificate on the Medium and Professional plans) and is one of the most reliable hosts I’ve tested, its performance was a letdown, and it doesn’t offer any optimization features. If you’re building with WordPress, some kind of server optimization really makes a difference. 

What’s more, its pricing is a problem. There are cheaper hosts available, like Hostinger and InterServer, that offer optimized hosting and deliver better Canadian performance, even with data centers outside of Canada. 


Which web hosting service is the cheapest?

If you’re looking for inexpensive web hosting, you don’t want to miss Hostinger’s shared hosting plans. The prices start at
A free domain name is included with some hosting plans from Hostinger
. But Hostinger isn’t just cheap – it also scored incredibly well on our global performance tests, meaning you get excellent value for your money.

It’s always a good idea to visit our web hosting coupon page to make sure you’re getting the best deal possible.

Which type of hosting is best?

There is a wide range of hosting services available, from budget-friendly shared hosting to fancy dedicated servers. The best hosting for your website will depend on your specific needs. If shared hosting isn’t enough for you, there are several cheap and reliable VPS hosting services available.

How do I choose a hosting plan?

Try to estimate the size of your website, and how many visitors you think you’ll be getting each month. Since most web hosting providers will let you easily scale up your plan, it’s always the most cost-effective to start small and upgrade later.

If you’re not sure what you need, you might want to go with InterServer, which has only one shared hosting plan that conveniently comes with unlimited resources.
Ari Denial Ari Denial
Ari is passionate about web hosting and design and has been building websites with WordPress for over ten years. When he’s not testing web hosts, you’re likely to find him trying (in vain) to train his three beagles (who are better at training him than he is them!)
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Best server provider in Canada

We have had dedicated servers with about 10 different providers across Canada. We've been so happy with the support and pricing at CanSpace that we just finished consolidating ALL of our servers to CanSpace. Believe me I can say with first hand experience that the service CanSpace provides is literally better than any host in Canada - I've tried them all.

Fraser Cole, France
March 25, 2024
Best registrar in Canada

I had my domains with Google Domains until they shut down a few months ago, and have been looking for a new registrar ever since. I tried several, but eventually settled on CanSpace as they seem to offer the best combination of value, features, and support. Billing in Canadian dollars is also a bonus. I always get a response via their live chat in a matter of seconds, and they are always extremely thorough. In fact as a result of their great service I also decided to sign up for a hosting package with them and so far it has also been great.

Linda Mcgrath, Latvia
January 24, 2024
Amazing WordPress host

Another happy customer here. I moved about 5 of my own personal Wordpress sites over to these guys and it's been smooth sailing so far. I was with GoDaddy for over 4 years, and as much as I was not satisfied with them, I stayed there thinking that migrating over would be a difficult process, but CanSpace literally did the entire migration for me without me having to do anything. If you are thinking about switching - do it!

Ranjit Singh, Germany
December 21, 2023
Best WordPress host in Canada

I run a medium-sized web development agency specializing in WordPress. We host our clients' websites on a variety of hosting providers around Canada and we have found that CanSpace consistently has both the best support, as well as the fastest servers by a fairly wide margin. Going forward we'll be consolidating all of our sites with CanSpace. I'm posting this review to save others the headache of having to choose a host by trial and error - CanSpace really is the best choice.

Thomas Bradley, Latvia
November 16, 2023
Happy CanSpace customer

I have a small web design firm and when my clients ask for recommendations for where to host their sites, I always direct them to CanSpace. To date I have sent them over a dozen clients and every single one of them has thanked me for the recommendation. I build primarily Wordpress websites, but they are also great for Python-based apps too.

Heather Pilger, USA
October 02, 2023
Good WordPress hosting provider

We have about 10 Wordpress websites for different brands, and managing and keeping everything up to date was an absolute nightmare. CanSpace helped us to consolidate these sites into a single Multisite instance and also updated everything for us. With our previous host one of our sites was getting hacked almost every week, but since moving to CanSpace 2 months ago we have had literally ZERO hacks happen. This has saved us so much headache I cannot even begin to describe how grateful we are to CanSpace.

Giorgi Petrov, USA
September 26, 2023
CanSpace is a life saver

CanSpace literally saved us. Our previous hosting provider updated their servers and our Wordpress installation completely stopped working due to it apparently not being compatible with a new PHP version. Our host offered no help whatsoever and we were completely stuck - the guy who built our website was long gone. We signed up and transferred our website to CanSpace - they said they couldn't guarantee they could fix it for us, but said they would do their best. Literally 5 minutes after we finished the migration they had the site up and running... all they had to do was help us disable a plugin, which apparently was too much work for our previous host. Their support has been awesome so far and we are extremely happy we chose CanSpace!

Marcus Aldinger, Mexico
February 02, 2023
So far so good

We had a domain with CanSpace for our small business (electrical contracting company) for a few years now, and we decided to finally take the plunge and get a hosting plan so that we could have an email attached to our domain name. For the moment we are only using the hosting plan for email but having an email address at our domain name definitely makes us look more professional, and the guys at CanSpace helped us get everything set up on our phones so we can access everything on the road. Everything has been smooth sailing so far - so much so that we may even try and set up a simple website soon! Thanks, CanSpace - always happy to support a fellow Canadian business.

Aleksandr Koval, Canada
January 13, 2023
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