Reviews and expert opinion Acens

Ranked 276th from 3417 Web Hosting
Ease of Use
Gwen Rodgers
Gwen Rodgers
Web Hosting Expert
Acens is a well-established telecommunications and web hosting provider serving a 100,000+ strong customer base located in Spain, Brazil, Peru, and Mexico. They’re one of the pioneers of comprehensive cloud hosting solutions.


Acens is a Spanish telecommunications and web hosting company. They’ve been in business since 1997 and operate primarily in South America, including countries such as Spain, Brazil, Peru, and Mexico. One of the pioneers of cloud hosting solutions, Acens currently serves over 100,000 customers out of their two state-of-the-art data centers located in Spain.

Features and Ease of Use

Acens has solutions for companies of all sizes, offering them safer, more flexible, and more efficient models for both private and public cloud hosting services. Their two Spain-based data centers span more than 6,000 square meters and house over 12,000 servers.

With their cloud services, you can opt for either private, hybrid, or public cloud hosting. You can choose to manage it yourself, or delegate the administration of the server to Acens. They take care of all the security on the backend so you can focus entirely on running your websites or web applications. Of course, these cloud solutions are scalable and resources can be adjusted up or down at any time via the easy-to-use administration panel.

Acens also has a range of pre-made cloud hosting packages designed for a variety of project types, from simple web applications to more demanding, enterprise-scale web projects. One Cloud XS, their most basic plan, starts you off with:

  • 50GB SSD storage
  • 1GB RAM
  • 1 Intel® Xeon® vCPU
  • Unlimited bandwidth
  • A private network between your servers
  • 100 email accounts per organization


At the other end of the spectrum you have One Cloud XXL, which includes the unlimited bandwidth and private network of the basic plan along with:

  • 360GB SSD storage
  • 32GB RAM
  • 12 Intel® Xeon® vCPU

All cloud hosting plans also come with an intuitive management panel that allows you to configure every aspect of your hosting account. The most common functions are kept at the foreground, while less common and more complex functions have been moved to the background to increase ease of use. The management panel is also fully responsive, so you can make changes to your hosting even while on the go. Plus, you get a one-click application installer that includes the latest versions of the most popular CMSes, operating systems, and development environments.

If you ever outgrow these cloud hosting packages, Acens has three cloud datacenter packages available. These are best for clients who require extremely high server performance levels, processing power, and efficiency.

Acens also provides shared, VPS, and dedicated server hosting solutions. Their shared hosting plans seem to be pitched more at larger enterprises or businesses with a lot of multimedia content, however, given that the entry-level plan starts you off with 50GB of SSD storage.

Given that their data centers and support staff are located in Spain and speak the local language, Acens is obviously targeting the Spanish and Portuguese market. However, this may prove challenging for customers who do not speak Spanish.

 Pricing and Support

Considering the level of performance they offer, Acens offers competitive rates for their cloud hosting solutions. However, do note that their most basic plan starts you off with quite a lot of resources — and perhaps far more than a single individual with a single, basic website would require. This means that Acens is better-suited for businesses rather than small setups. They also provide a 30-day free trial for select packages, though they don’t offer a money back guarantee.

The advantage of cloud hosting is that changing your resource allocations is a hassle-free process. If at any time you expect a surge of traffic or need to process a large volume of transactions, you can scale up your plan via the intuitive management panel – and then scale it back down later on so you’re only paying for what you need.

As one of the pioneers of the cloud hosting industry, Acens knows what they’re doing. They offer expert support 24/7 via phone, email, and a ticketing system. Do note that their support team is Spanish-speaking, however. Likewise, all of their help documentation is written in Spanish. Also, there’s no live chat available.



Bottom line on Acens

With such a long service record, Acens definitely has the resources, expertise, and experience to meet your business needs. However, they don’t have any plans to cater to individuals and small startups.


  • Excellent ease of use
  • Easily scalable solutions
  • Flexible, efficient, and secure
  • Wide coverage for Spanish-speaking market


  • Support staff and documentation only in Spanish
  • No live chat support
Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

Acens Alternatives

© 2019 All Rights Reserved.