Reviews and expert opinion 000webhost

Mark Holden
Mark Holden
Web Hosting Expert
000webhost is a pretty good budget host that can rapidly get expensive if you keep on adding add-ons. With that said, if all you’re looking for is a low-budget host with decent specs and easy setup, your search could be over. Read on to find out more about whether 000webhost is the right provider for you.

Overview

000webhost

While 000webhost isn’t bad for a free hosting service, we recommend you don’t waste your time with free hosting, even if you’re just starting out. You’ll have to deal with slow loading speeds, lots of downtime and no customer support, and migrating your site to a different host later can be a real pain. You can get high-quality hosting for an amazing price with Hostinger, who just happens to be 000webhost’s parent company.

Free Web Hosting Powered by Hostinger

Established over a decade ago, 000webhost is a free web host. It’s the daughter brand of Hostinger, and if you’re looking for free shared hosting, then it’s a pretty safe bet. It won’t serve ads alongside your content, and it comes with some of the perks of paid hosting, such as  PHP, MySQL, and cPanel. Click here to understand the key differences between Hostinger and 000webhost.

The company also sells (very cheap) paid plans from Hostinger, which come with a few extra incentives including more disk space and bandwidth, weekly backups and extensive support.

000webhost-overview1

If you’re running a professional outfit and your website is a primary source of income for you, 000webhost probably won’t cut it. That said, it’s good for hobbyists, and it can also be a good temporary solution if you need to create a development or testing environment.

There are a lot of other good reasons why you might want to consider 000webhost. It all comes down to your own specific needs.  Read on to find out whether 000webhost could work for you.

Features

4.5

You Get What You Pay For, and Then Some

As a whole, 000webhost offers fewer resources than many of its competitors – for instance, the bandwidth, disk space, domains, and subdomains are all capped.

If all you need is a simple hosting setup, it gets the job done. If you want to be able to customize your settings,  you’re going to need to look elsewhere.

000webhost has its own website builder. While it can be clunky from time to time, it’s not bad for a free service. It also provides hundreds of free templates, as well as free courses on everything from web development and SEO to digital marketing and game development.

It’s Free!

Everybody likes a freebie. And with 000webhost, you can get a “forever free” hosting plan. Unlike other free hosts, 000webhost won’t place ads on your site. However, even the company admits that this hosting comes with certain limitations.

That may not matter to you at this point. Maybe you’re learning how to build websites and you just want to play around. Or maybe you’re working on a large site and you need to test it online, but you don’t want to start paying for real hosting before it’s ready.

But be sure to do your research. Keep in mind that 000webhost was subject to a serious data breach in 2015. That said, the company did apologize and resolve all the issues, making it a far safer host today that it was before the attack.

Built-In Firewalls and DDoS Protection

000webhost’s hosting includes a firewall and DDoS protection built in, and the company has a dedicated administration team that keeps an eye on its servers around the clock. This means that even though your hosting is free, you can have the peace of mind that comes from having an extra pair of eyes on the server.

Advanced Capabilities

Some of the “advanced capabilities” that 000webhost offers would be classed as standard by other web hosts, but they’re still worth noting. These features include support for PHP, MySQL, Curl, GD2, Zend, VML, fopen(), PHP sockets, Ioncube Loader and .htaccess files.

000webhost-features1

Custom Control Panel

In addition to cPanel, 000webhost also has a custom control panel with a range of supplementary administration tools, including a bunch of one-click installers so you can get your new website started. You’ll also be able to park domains, manage domain names, and carry out other basic administrative tasks.

000webhost-features2

Instant Account Activation

All new accounts are activated instantly, and upgrades are processed instantly as well. That means you can get started straight away, even if you’re on the free plan.

000webhost-features3See full list of features

Ease of use

4.6

Web Hosting for Dummies

One of 000webhost’s biggest pluses is how easy it is to get started. The onboarding process is pretty smooth and you can install a CMS or use the visual web builder without having to wait around for your account to be configured and installed.

The proprietary admin panel can be confusing at first, but you’ll wrap your head around it and other than that, it’s all pretty simple.

Creating an Account

As always, I thought it’d be worth testing the process by signing up and creating an account. It’s pretty easy to get going, but the platform will try to upsell features like daily backups and Cloudflare protection along the way. If you’re not careful, you can rack up a pretty hefty bill, but it can be worth at least considering some of the add-ons.

Click here to read about my experience signing up with 000Webhost.

Connecting a Domain and Installing WordPress

I also tried connecting a domain name and installing WordPress using one of the one-click installers. The whole process was surprisingly easy and self-explanatory. I even got on-screen instructions to map the domain, including the addresses of the nameservers.

All in all, it only took a couple of minutes. You can find out more about the process here.

Variety of Website Creation Tools

As a 000webhost customer, you get a choice of using either the one-click installers for popular content management systems or turning to the drag-and-drop website builder. If neither of those work for you, you can also connect via FTP and upload your own installers.

000webhost-ease-of-use1

Free Subdomains

Chances are that you’ll want to register a domain name of your own and point that to your 000webhost server. If not, you can take advantage of the free subdomains by hosting your site at [YOURNAME].000webhostapp.com.

This can come in handy as a way for you to access your site while you’re developing it, before finalizing the URL you plan to use.

Easy to Upgrade

000webhost makes it easy for you to upgrade your hosting package if you need more server space or resources. The transfer is quick, easy, and seamless, and upgrading unlocks additional perks like access to live support.

Performance

4.6
Mostly Okay, but Not the Best

000webhost talks a good game, claiming to provide “unparalleled reliability of free web hosting servers with 99.9% uptime.” Every web host seems to claim the same though, and some are better than others.

If you check 000webhost’s reviews, most customers seem pretty happy with the performance. It’s the customer service that they’re not fans of, but I’ll get to that later.

To check the performance, I ran a few tests of my own. I was pretty impressed by the loading speeds across the majority of the United States and Europe, but super slow speeds in Sydney and Tokyo dragged the average down. For some reason, the servers loaded slowly in Atlanta, too.

All in all, considering this is a free provider, the results are excellent.

000webhost-performance1

Support

4.5

Limited Support for Free Users

If you go with 000webhost’s free plan, you’ll be left to fend for yourself, which is yet another reason why you’ll want to consider upgrading.

The good news is that there’s a discussion forum where you can get in touch with other customers, and paid customers have access to a 24/7 support team that works every day of the year.

I decided to contact the support team to test them out, and the experience wasn’t as smooth as it could have been.

The live chat is disabled for non-customers and in my experience, the team doesn’t respond to queries on social networking sites. Plus, while I tried to sign up to the discussion forums, I never received a confirmation email.

000webhost-support1

The agents were friendly and supportive enough when I contacted them as a paying customer, though. Each time I jumped on live chat as a paying client, the agent picked up instantly and resolved my problems quickly.

000webhost-support2

Pricing

4.7
000webhost’s basic plan is absolutely free, and the company promises it will stay free forever. You don’t even need to provide payment details, but if you are ready to upgrade to a paid plan, you can use a range of options from Visa and MasterCard to Bitcoin and PayPal.

With the fact that the core offering is free, you might not be surprised to learn that many of the add-ons are reasonably priced, too. The problems begin when you start adding so many add-ons and upgrades to your hosting package that it ends up costing more than it would if you went for a more premium web host that offered all of these features as standard.

Cancellation & Refunds

Canceling your 000webhost account is relatively simple, and you can read about the process here.

You’ll need to log into your dashboard and select Deactivate Account, and then provide a reason for your cancellation. If you’re on a paid plan, you should expect to receive a refund within seven days, although when I canceled my plan, I had to contact customer service to confirm it.

All in all, 000webhost’s cancellation and refund policies are at least on par with the rest of the industry. While it did try to upsell me a VPS package, I can’t really blame 000webhost for wanting to hold on to its paying customers.

How much does 000webhost cost?
000webhost offers plans from $0 to $2. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which 000webhost plan should I get?
My recommendation is to start with a cheaper plan. You can always upgrade later on. 000webhost can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from 000webhost here.
How good is 000webhost’s customer support?
000webhost is not ranked as one of our top web hosts. But that can also be a result of 000webhost being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

User reviews

Based on 7 reviews in 6 languages
2.4
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Baha
Australia
bahadur.com.np/
1.0
Pushing for pay mode for websites with low usage

Got this free hosting for free about three to four years. After Hostinger acquired this company, company trying to push to premium model.I have to now move to premium mode (pay model) to unarchive my website as there is a low usage.More than 10GB I have to pay too :)

December 02, 2019
Amadej
USA
5.0
If you are new at this or on a tight budged I would say go with 000webhost

If you are new at this or on a tight budged I would say go with 000webhost. and improve first. Fun to get to know how things work, I liked to use it for some time and then I made up my mind to invest some money into blogging. But if you can easily make an investment now then, of course, get a paid plan.

November 14, 2019

Comparison

How does 000webhost match up to the competition?

Hostinger Compare 4.9 Compare
InterServer Compare 4.8 Compare
000webhost Compare 4.4 Compare
Bluehost Compare 2.5 Compare

Bottom line on 000webhost

000webhost is a pretty good budget host that can rapidly get expensive if you keep on adding add-ons. Because of that, it makes for a decent first-time hosting provider, but you may want to consider migrating if your site gets big enough.

On top of that, even the paid plans are barely enough for a professional outfit, so if your website is mission-critical, you may need to look elsewhere. With that said, if all you’re looking for is a low-budget host with decent specs and easy setup, your search could be over.

Just make sure that you know what you’re getting into and that you’re familiar with the drawbacks as well as the advantages before you go ahead and upgrade to a paid plan.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.

Is 000WebHost Really Free?
Yes, 000WebHost offers totally free web hosting, which is offered with a subdomain (yourwebsite.000webhostapp.com).
How Do I Use 000WebHost?
000WebHost works like most other web hosting services. You can use its free website builder or install WordPress with a few simple steps.
How Do I Change My Domain on 000WebHost?
Unfortunately, 000WebHost doesn’t allow you to change the subdomain of an existing website. You need to delete the existing website (after making a backup of your website, of course) and create a new website with the subdomain that you want.
How Do I Add My Website to 000WebHost?
To add your website to 000WebHost you will need to backup your database on your old server/host by using the MySQL tool (if provided) and then import the gzip file to a new database in your 000WebHost account.
What Are the Best 000WebHost Alternatives?
The best alternatives to 000WebHost are Hostinger, InterServer, and Liquid Web. You can find our recommendations on our list of the best web hosting services right now.

Mark Holden
Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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