We rank vendors based on rigorous testing and research, but also take into account your feedback and our commercial agreements with providers. This page contains affiliate links. Advertising Disclosure

Campaigner Review: Is It Really Worth the Money in 2024?

Alexandros Melidoniotis Alexandros Melidoniotis Email Marketing Expert

Campaigner is an Email Marketing Service (EMS) that markets itself as a cost-effective solution for growth-focused businesses. Although some features, such as its advanced analytics suite1, do align with that vision, some crucial tools (like landing pages) are pretty outdated. And the pricing model, which forces you to overpay, is perhaps Campaigner’s biggest flaw.

Overview

Campaigner at a Glance

💯Free planYes
💲Starting price$59.00
⚙️AutomationsYes
💬Live chat supportYes
Shared Reseller Dedicated Cloud WordPress

Good, but I Can See Room for Improvement

Campaigner homepage
You can begin your free trial by clicking this button
1

Campaigner charges almost as much as the top EMS out there – but, it doesn’t really deliver on its promises. It does offer some pretty powerful tools (like analytics and automation workflows) – but other important features are not quite what I was hoping for.

First up, it took me more than 5 days to access my Campaigner account after I’d signed up for the trial. So, not the best start.

Despite that, my first impression of the platform’s features was actually very positive. I liked the templates, and the email builder felt intuitive. Creating lists, segmenting audiences, and personalizing my messages was pretty easy – even if the interface felt a bit outdated.

The analytics suite is also quite powerful, allowing you to generate detailed reports based on a number of statistics.

But the pricing model is really confusing, which won’t suit beginner marketers and marketers with smaller lists..

4.0

Features

Good Overall, but Some Important Tools Are Missing

Campaign’s email templates and editor are actually pretty good. With the exception of the occasional bug/freeze here and there, I don’t have too much to complain about. However, the lack of landing page templates and the ridiculously priced automation workflows left a bitter taste in my mouth, dragging the final score down.

Email Campaigns, Templates & Personalization

Campaigner templates
Campaigner’s “themes” come with 12 different layouts each

There’s a beautiful template behind every well-designed email. Yes, starting from scratch is always an option – but not if your design skills are as terrible as mine.

When signing up, Campaigner promised me 900+ responsive templates, but I only counted 43 unique “themes”1– as they’re called. Each theme has 12 layouts (like newsletter, ecommerce, promo, blog) to choose from…but that still only brings the total to 516. That means Campaigner owes me 384+ templates.

Joking aside, Campaigner’s themes and layouts come in all shapes and colors, offering plenty of customization options for even the pickiest of marketers (not me, of course).

The design team has put a lot of work into creating these, and it shows! I love how I can pick a theme that I like and do different things with it by playing with the layouts and shifting elements around.

The editor itself is incredibly robust, with all the tools needed to craft the perfect email. You can insert text, images, buttons, and HTML blocks wherever you like, and you can personalize your message with merge tags.

Dynamic content (in other words, content that changes based on who’s viewing your email) is available on the Essential plan. The downside to this is that the platform feels a bit heavy, and I spent quite a bit of time staring at a white screen. Crashes and freezes weren’t too rare, either.

On the plus side, the A/B testing tool is also quite capable, allowing users to test variations of their subject lines, preheaders, and even email design.

Mailing Lists and Segmentation

Campaigner import contacts option
Campaigner supports all major file formats

You can easily import contacts1 by copying and pasting email addresses directly into a given text area. If you already have well-formatted files, you’d be happy to know that Campaigner supports all major data field formats, including CSV, XLS, XLSX, VCF, TXT, and TSV.

If you’re on an ecommerce plan (which costs extra), you can also import subscriber data from popular ecommerce platforms, such as Magento and Shopify… But in my view, locking integrations behind a paywall is a big no-no. Especially when Campaigner already charges almost three times more than its competitors for its cheapest plan.

Segmentation on Campaigner is quite advanced, but the UI could use an update. It’s possible, for example, to create a dynamic segment that includes all the contacts who interacted (opened/clicked) with my campaigns in the past 30 days but didn’t convert. That’s obviously powerful stuff, but Campaigner’s interface doesn’t feel great to use – the small text and tiny buttons were giving me a headache.

Campaigner keeps track of your unsubscribed contacts with a global suppression list that you can easily export with a few clicks. Unfortunately, there was no clean-up option – so I made my own. What can I say – I like my lists nice and shiny.

First, I created a dynamic segment that included all contacts who didn’t open or click any of my emails in the past 6 months. I could then easily view all inactive contacts and unsubscribe them manually with the click of a button (ok, maybe two).

Landing Pages

The landing page editor is available with all plans, but it’s ancient – a relic of a bygone internet era. It’s a classic editor that requires HTML knowledge and plenty of manual work to get anything done.

There are, of course, no templates to choose from, and all landing pages need to be designed from scratch – unless you already have some HTML code handy.

Needless to say, I didn’t spend much time exploring Campaigner’s landing page feature. I never learned how to code with HTML, and I don’t think I will now. Why would I when I can choose from ActiveCampaign’s 40+ templates1 to create a beautiful landing page in less than 10 minutes?

Campaigner seriously needs to up its game by adding templates and introducing a drag-and-drop landing page builder.

Automation

Campaigner markets itself as a “seriously powerful marketing automation” platform, but it has locked automation workflows behind the Advanced plan, which costs $[-]. Yup, you heard that right.

Sure, simple autoresponders are available to mere mortals like me, and you can use them to set up basic welcome sequences, drip campaigns, and retention emails. But the juicy visual automation builder that can supposedly split campaigns based on contact behavior, automatically update lists and segments, and do all kinds of amazing stuff? Nope, I guess I’m too poor for that.

It’s unfortunate, but I can’t really let Campaigner get away with this one. Are they seriously suggesting you need to pay hundreds of dollars to access their best feature? ActiveCampaign, which currently holds the #1 spot in our EMS list, offers hundreds of advanced automation recipes with its cheapest plan1.

4.3

Deliverability

Campaigner Will Do What It Can to Deliver Your Emails

Campaigner campaign activity
My emails reached their destination without any issues

Crafting the perfect email might consume hours of your time, yet, ultimately, ensuring its delivery holds the utmost significance. Marketers adore dispatching numerous emails and devising various deliverability rates. However, let me share a confidential insight with you: these numbers never provide dependable reliability.

Why? Let’s assume I use Campaigner to send 10,000 emails, out of which 9,200 reach my subscribers’ inboxes – a deliverability rate of 92%. But wait. What did my email look like, what were its contents, and how was it formatted? When did my subscribers receive it? There are way too many variables to account for.

Deliverability tests are rarely replicable, resulting in anecdotal evidence. Here at Website Planet, we instead look for features that can potentially boost your deliverability rate. The presence (or absence) of such features on Campaigner determined the final deliverability score you see at the end of this section.

First, I checked to see if Campaigner offers DKIM authentication. Long story short, DKIM is how email service providers (ISPs) can tell whether an email is really coming from you – a digital signature of sorts. Although Campaigner does have DKIM, the knowledge base offers little information on how to set it up. If you’ve never had to deal with security records before, the setup process is bound to give you a headache.

Next, I delved deeper into Campaigner’s anti-spam policy. You see, platforms that don’t tolerate spam in any form tend to enjoy better deliverability rates. Sending IPs are shared, and a few bad eggs can negatively affect the performance of honest marketers as well. Campaigner adheres to anti-spam laws1 and won’t hesitate to freeze accounts if suspicious activity is detected.

Unfortunately, Campaigner didn’t bat an eyelid when I imported several spam contacts – which brought the final deliverability score down.

Campaigner allows you to include affiliate links in your emails – provided those offers are relevant to your industry and offer real value. Multi-level marketing schemes and unauthorized advertising are strictly forbidden – which is great for deliverability. Obviously, that’s not something the average user will have to worry about.

Finally, I checked to see whether you can set up a dedicated (or private) IP address with Campaigner. A private IP allows you to use your own domain to deliver emails, protecting your sending reputation as a result. Unfortunately, Campaigner only offers private IPs with its custom Enterprise plan – which most of us simply can’t afford, but that’s not unusual with other EMS’.

4.6

Analytics & Reporting

Plenty of Reports, Outdated Interface

Campaigner Analytics
The analytics suite is capable but could seriously use an interface update

When you send a campaign, Campaigner automatically creates an advanced report that updates itself every few minutes. Although it’s easy to read, the interface does feel a bit outdated. The dashboard comes with all the basic data an email marketer needs1, such as opens, clicks, and bounces. It also calculates your average click-to-open rate (CTO) and click-through rate (CTR).

But there’s actually a lot more Campaigner can do. For example, there’s a click heatmap that will highlight the areas most frequently clicked – which can help you optimize your copy and design better buttons.

You can also quickly view the total number of social shares, and under “user agent data,” there’s more information about your contacts’ operating systems, browsers, and email clients.

That’s powerful stuff, but it should be noted that there are platforms that provide you with even more advanced information. One thing that’s noticeably absent is an activity report based on location. Most top competitors (AWeber, Activecampaign) can generate activity reports based on geolocation data.

There’s also a lack of comparative tools, such as the ones available on Mailchimp.

Overall, Campaigner offers a robust – yet visually outdated – analytics suite.

4.0

Support

Hit or Miss and Not Really Available 24/7

You never know what to expect from support as a free/trial user, and Campaigner left me with mixed feelings. You can ask questions via phone, live chat, and email, but chances are you won’t hear back from the support team as quickly as you’d like. The Campaigner knowledge base features hundreds of articles on various topics1.

When I first created my account, I had trouble logging in. For some reason, I was never sent an activation link, so I had no password and no way of accessing the platform. I sent an email that read:

“I signed up for a new account a few days ago, and I’m still waiting for it to get approved. Is this normal?”

A representative replied a few hours later, telling me I had to agree with the terms and conditions to get my account approved:Campaigner

They pasted a non-clickable (!) link to Campaigner’s terms and conditions but offered no actual advice on how to fix the problem. I sent another email expressing my frustration, receiving an equally unhelpful reply some hours later.

I decided to contact someone via live chat instead, but the feature was unavailable – it was past midnight (GMT+0). I waited until the next morning when I finally managed to get hold of someone that could help:

Campaigner Review

A few questions later (and more than 5 days after my trial had already begun), I finally managed to log in and start testing the platform. What an adventure!

I then checked out phone support – which fortunately was a lot better. You see, I wanted to test the landing page feature, which was disabled by default on trial accounts. I phoned Campaigner’s sales team and asked if they could activate it temporarily for testing purposes. They were very polite, and less than 5 minutes later, the “landing page” button popped up on my dashboard.

Good phone support is a big plus, but Campaigner needs to allocate resources to improving its email and live chat support, too.

2.5

Pricing

Campaigner’s Pricing Structure Doesn’t Make a Lot of Sense

Campaigner offers three email plans, as well as custom plans for enterprises with enormous contact lists. There’s no free plan, but you can test most of the platform’s features with the 30-day free trial1.

Campaigner’s pricing options are outrageously inflexible. Most email marketing services come with sliders you can play with until you find a deal that covers your needs – both feature- and contact-wise. On the other hand, Campaigner’s prices (and contact limits) are set in stone.

What’s the takeaway? The plans are fairly priced, but only if you’re close to the cutoff point. The Starter plan includes up to 5,000 contacts and offers some solid email marketing tools. But why should I pay the full price ($59.00/month) if I only have 500 or 1,000 contacts? it doesn’t seem fair.

The same principle applies to the Essential plan1, which removes branding and throws dynamic content into the mix. Sure, $179.00/month is a good price if I have 25,000 subscribers, but what if I only have, let’s say, 8,000 contacts in my list? Why does it cost the same?

The Advanced plan is set at $649.00/month, unlocking API access and introducing the much-discussed automation workflows. Again, if I’m taking advantage of the maximum number of contacts (100,000), that doesn’t seem like a bad deal. But If I end with any number below 50,000 (and above 25,000), I’ll be massively overpaying.

Campaigner’s pricing system makes zero sense and is in need of an overhaul.

Comparison

How does Campaigner match up to the competition?

1ActiveCampaignCompareOur Score4.8Compare
1Brevo (formerly Sendinblue)CompareOur Score4.7Compare
1CampaignerCompareOur Score3.9Compare
1Squarespace Email CampaignsCompareOur Score3.0Compare

Campaigner REVIEW: BOTTOM LINE

Campaigner’s email tools are robust. You can create highly customized messages, personalize them with dynamic tools, and stay updated with advanced reports. I do wish there were more options for landing pages but if that’s not a dealbreaker for you, don’t let that put you off..

What really threw me off was Campaigner’s pricing model. With the way it’s structured at the moment, someone with less than 2,000 contacts pays the same as someone with a list of 5,000 subscribers. The problem persists – and actually gets worse – with more expensive tiers of service so you’ll need to pay close attention to that.

All that aside, look past the outdated interface and you’ve more than 500 highly customizable email templates1 and a strong set of email marketing tools to make use of.

FAQ

Is Campaigner good?

Campaigner’s email builder comes with 500+ modern and highly customizable templates. The platform’s analytics and automation are also pretty good, but the interface feels quite outdated – some buttons and menus are way too small. Although there’s plenty of potential here, Campaigner’s inflexible pricing structure is a problem.

What is the best email marketing tool in 2022?

It all depends on what you’re looking for. ActiveCampaign is probably the best all-rounder. If you’re looking for the best free option, I can’t recommend Sendinblue enough. You can explore more options by checking out our in-depth list of the best email marketing services for 2024.

How much does Campaigner cost?

Campaigner’s cheapest plan costs $59.00/month, which is quite a bit more than the average marketer is willing to pay. The fact that users with a few hundred contacts have no cheaper option available to them is a big issue – not to mention the fact that the Starter plan doesn’t remove branding.

What is the best email automation platform?

ActiveCampaign is the best EMS in 2024, offering almost everything a marketer can ask for – beautiful templates, solid editing tools, industry-leading automation, and much more. The popular free trial allows you to test most of the platform’s key features completely risk-free!
Alexandros Melidoniotis Alexandros Melidoniotis
A freelance writer and editor with experience in digital marketing, Alex has published over 40 product reviews and comparisons on Website Planet. He has tested email marketing services, freelance websites, social media management tools, and more. Before joining our team, he worked at an Australian agency where he experimented with all things digital marketing. In addition to his work, Alex enjoys cooking and writing about games.
User reviews
Be the first user to leave a review about Campaigner in English!
Write a Review
Reply to review
Reply
Visit Campaigner
reply
en
Error
onclick="trackClickout('event', 'clickout', 'Visit User Reviews', 'campaigner', this, true );"
View 1 reply
View %d replies
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
Campaigner Alternatives
ActiveCampaign: Best Value for Money
Our Score
4.8
Feature-packed plans for growing businesses
Read Review
Brevo (Sendinblue): Best for Beginners
Our Score
4.7
Affordable plans for growing businesses
Read Review
AWeber: Most Flexible Email Editor
Our Score
4.7
Top-tier service with years of experience
Read Review
Omnisend: Best for E-Commerce Sites
Our Score
4.6
Email marketing designed specifically for web store owners
Read Review
2937705
Best Deliverability1image

Turn Your Leads Into Sales

Choose from hundreds of email templates and create effective campaigns