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UENI Review 2024: Are Its Done-For-You Websites Worth the Cost?

Emma Ayres Emma Ayres Website Development Expert

UENI’s done-for-you website building and editing service is a good choice if you don’t have time to manage your website. On top of that, the Lifetime Deal is an affordable option if you don’t need any ongoing support. However, you’ll be locked into a basic (yet easy-to-use) website editor with limited customization options.

Overview

💯Free PlanNo
💲Starting Price$129.00
📄Number of Templates8
🔌Apps/IntegrationsYes
🛒E-commerce ToolsYes
Shared Reseller Dedicated Cloud WordPress

Agency-Level Support at Do-It-Yourself Prices

UENI's website update service
UENI is a good choice if you don’t have time to continuously update your website

UENI will build a custom website for your business in 7 days – and, depending on your plan, you’ll be able to request as many edits to your website as you need.

If you need to make any urgent edits (or you’re not paying for the concierge service), you’ll be able to use UENI’s beginner-friendly editor to manage your website yourself. You won’t get the same extensive set of features you get from a fully-featured DIY builder like Wix, but you’ll get enough tools to make basic changes and content updates.

So, is UENI’s done-for-you website solution the right choice for your business? Let’s take a closer look.

Features and Ease of Use

The thing that sets UENI apart from other website builders is its built-for-you service. When you sign up for a UENI account, you’ll only need to complete a simple questionnaire about your business, website needs, and design preferences. From there, UENI’s team of professional designers and developers will build you a custom website within 7 days. UENI will also set up a Google My Business account for you and, if you’re on the Plus plan or above, additional business listings across 25+ platforms including Apple Maps and Facebook.

No matter which plan you choose, you’ll get a one-to-one consultation with a web design expert to teach you how to use the editor and maintain your website. On top of that, the Growth plan includes monthly one-to-one calls to help you to continually optimize your business’s online presence. Given that DIY website builders leave you to manage your website on your own – unless you can afford a costly enterprise-level plan – UNEI’s growth plan is a great option for first-time business owners.

Another plus is that all UENI websites are hosted on Amazon’s super-fast servers, so your visitors won’t be stuck with lengthy loading times. Optimizing your loading speed is one of the best ways to improve your search engine optimization (SEO), so it’s great to see this included in every plan.

If you need to tweak your site’s design once it’s been built, you can either do this yourself or, depending on your plan, request edits to be made for you. UENI’s website editor isn’t the most advanced I’ve seen, but it’s intuitive and easy to use, making it ideal for beginners. You’ll be able to choose between 8 templates (or themes) to change your site’s overall look. You’ll also get access to some limited customization options and basic website features like blogs, social media feeds, and checkout pages.

UENI's editor
UENI’s editor only offers basic customization – enough to keep you going, but far less than a dedicated DIY website builder

It’s clear that UNEI expects you to be using its concierge service instead of doing it yourself. While you’ll get a great website from the get-go, the DIY features are unfortunately lacking. It’s not so bad if you have a portfolio website that only requires the occasional edit, but if you run an e-commerce business or anything that requires integrations, you’ll be much more limited.

If you want access to vastly more customization options, payment methods, and third-party integrations (including dropshipping support), you can get all this and more for a similar price with Wix.

Pricing and Support

UENI’s cost model is pretty easy to understand. You can pick from three yearly plans or a single payment of $199.00 with the Lifetime Deal. The Lifetime Deal works well for new businesses looking to cut down costs. Sadly, they don’t offer a no-cost trial, but you can take advantage of the 30-day money-back guarantee to test the service without any risk.

If you need help maintaining your website, you’ll want to go with the Plus or Growth plan. The Plus plan costs $349.00/year, which is a typical price for a mid-tier website builder plan, and you’ll be able to request an unlimited number of edits to your website. On top of this, the Growth plan ($499.00/year) also comes with a customized marketing plan, one-to-one training calls, and a dedicated account manager. Both of these plans offer a lot more value than the Basic plan, which in my opinion is too limited to be worth considering.

While these plans seem to offer a good deal, bear in mind you’ll have to pay a $199.00 setup fee regardless of the plan you choose. That’s not to say it isn’t good value – after all, it covers having a complete website made for you, and it still works out cheaper than hiring a freelancer yourself. But it’s also not the most budget-friendly option out there.

Compared to many of the top DIY website builders, UENI’s customer support options are fairly limited. It offers support via email, ticket, and live chat, but none of these are available 24/7. Depending on your plan, you can expect an answer anywhere within 2 working days. If you need support outside of standard working hours, you’ll need to use the knowledge base, which is at least pretty comprehensive.

UENI's customer support
UENI’s support is very sales-focused, but at least it was quick

When I reached out to UENI’s customer support, they replied to my email within 12 hours. Although the response I received wasn’t terrible, it seemed like they were more focused on persuading me to sign up rather than helping me determine if UENI was the right choice for my needs.

Comparison

How does UENI match up to the competition?

WixCompareOur Score4.9Compare
SquarespaceCompareOur Score4.8Compare
UENICompareOur Score3.8Compare
SimpleSiteCompareOur Score2.5Compare

UENI REVIEW: BOTTOM LINE

UENI’s done-for-you website solution is a good choice for small businesses that don’t have the time to update their website regularly. However, I don’t recommend it if you need a robust DIY solution as the editor you get is extremely basic, offeirng few customization options. If you want complete control over your website, I recommend Wix instead. You’ll get access to literally hundreds more templates and features plus a website editor that gives you a lot more flexibility.

UENI offers these benefits:
  • A custom website built for you in 7 days
  • A one-to-one training call to help you get set up
  • Unlimited edits (on the Plus plan and above)
  • A low-cost Lifetime Deal with unlimited hosting

However, you’ll likely feel limited by:
  • A basic website editor with few customization options
  • No 24/7 support
  • An upfront setup fee on all plans

FAQ

Is UENI free?

UENI isn’t free – there’s no option for a free plan or even a free trial. This is understandable, though, considering that UENI builds a website for you and provides ongoing maintenance (depending on your plan). On the plus side, UENI does offer a 30-day money-back guarantee.

Is UENI good for marketing?

UENI is a good choice if you need support with your digital marketing. You’ll get a customized marketing plan and additional one-to-one support on the Growth plan. In addition, your custom website is built to be SEO-friendly. With that being said, if you want to manage your marketing yourself, you may find that one of our top 10 website builders in 2024 is a better option for you.

How do I contact UENI?

You can contact UENI via email, ticket, or live chat, and you’ll receive an answer within 2 working days, depending on your plan. If you need support outside of standard office hours, you’ll have access to a comprehensive knowledge base.

Is UENI best for e-commerce websites?

No. While you can commission and run an e-commerce website with UENI, you’ll find that the DIY customization options are too limited to set your store apart from the competition. If you need an e-commerce website, Wix is your best bet.
Emma Ayres Emma Ayres
Emma is a freelance content writer who specializes in thoughtful and insightful blogs and articles. Her main passion is the intersection of human behavior and modern technology, particularly in the context of marketing and cybersecurity. Outside of work, Emma loves video games, superhero movies, crochet, and cuddling her German Shepherd.
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