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I started out paying monthly for my clan to have a web page. A clan mate just went ahead and paid for a full year. The next month rolled around and I still got the monthly taken out of my account. I know that it not alot of money per month but...Here is a copy of the emails between Enjin and myself.Hello, I got billed 8.99 after someone in my clan paid for a full year. Please kindly, replace my money. Thank you.Thank you for contacting Enjin Support! Unfortunately, we cannot refund renewal of subscriptions as there is a clear notice on the site billing page that there is an active subscription, you are also able to cancel it at anytime in Paypal directly or in your Enjin account.You can cancel your website subscription at any time by logging into your Paypal account and locate your active subscription with Enjin, cancel it there. You can also cancel any active subscription by going to enjin.com/dashboard/account/site_subs or enjin.com/dashboard/website If you have further questions let us know.Let us know if you need any additional assistance or have any concerns.Best regards, ChrisIf I cancel after it is paid for the year already, I will still keep it for the year rhat was already paid for?Thank you for the reply!Cancelling your subscription will not cancel your site plan days unless you cancel the site itself. You will not lose any plan days be it from the group pay module or the subscription recur.Let us know if you need any additional assistance or have any concerns.Best regards, ChrisCool. That's a genius way of ripping people off. The site was paid for for a year. And still got charged... I'll ccp this email for my review on your site that way others also will be really aware of it.Since EVERYONE and EVERYTHING I come into contact with gets a review, here is mine.
Their service stopped working and I sent them a ticket which they didn't even bother to answer. I was using their ultimate store plan for 2 years. They care only about customers who pay for their services using enjoin coin. If you refuse to pay with a different method they don't even listen to you. I totally not recommend their services.