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Zenex 5ive Review 2024 – Is It Worth It?

Gwen Rodgers Gwen Rodgers Web Hosting Expert

Based in Reading, U.K., Zenex 5ive offers dedicated servers at multiple datacenter locations around the world. It also has cloud services “coming soon.”

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Since it started operating in 2007, Zenex 5ive has offered competitive web solutions to a wide range of businesses, backed by world-class 24/7 support. Whether you want enterprise-grade dedicated servers, server management, server monitoring, or backup solutions, you can get it all here, and cloud services are coming soon.

Zenex 5ive addresses its global client base from an English-language website.

Features and Ease of Use

Zenex 5ive offers an extensive range of dedicated servers (also called bare metal servers) across five continents to meet the needs of different businesses with different budgets. Its enterprise-grade servers come equipped with the latest Intel processors and are deployed on its enterprise network that boasts the best-in-class software, hardware, and networking infrastructure to ensure outstanding connectivity and bandwidth with the highest speed and reliability. Some of the notable features of Zenex 5ive’s dedicated servers are:

  • 10 TB to unmetered dedicated bandwidth
  • 1 x dual-core to 2 x dodeca-core processor
  • 2 GB to 128 GB RAM
  • 250 GB SATA to 1 TB SSD drive

If you don’t find the specifications or upgrades you need, you can request a custom configuration.

Some of the servers are virtualization-ready and IPMI/KVM-ready, and some use hardware RAID for resilience. And since most of the company’s data centers are linked to its global private network, you get faster and more efficient data transfers anywhere in the world. The SLA-backed 99.99% network uptime guarantee pays back 3% to 50% credit, subject to certain conditions.

As the company enables you to deploy servers on-demand, you can experience unmatched flexibility as your business evolves and expands, all without being tied down by a fixed long-term contract.

Pricing and Support

Zenex 5ive’s dedicated server plans are competitively priced, and you can pay for them monthly in U.S. dollars via PayPal or credit/debit card. There is no money-back guarantee as far as I know, but this is not unusual for a dedicated server provider.

24/7 support can be accessed by telephone, ticket (existing customers), live chat, or online form. Although the support promises a lot, it failed to deliver for me as a pre-sales prospect customer. The live chat was unavailable when I wanted to try it, and my offline message went unanswered. Although the support page mentions a knowledge base, this seems to be inaccessible, so maybe it’s only available to signed-up customers.

Zenex 5ive support




How does Zenex 5ive match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1Zenex 5iveCompareOur Score4.2Compare
1Go4HostingCompareOur Score2.4Compare


For competitively priced bare metals servers with high-power performance, dedicated resources, and on-demand deployment, Zenex 5ive is worth a look. Some kind of trial period or money-back guarantee would be nice to see, but you often don’t get these with dedicated servers. The bigger concern for me is the lack of any pre-sales response from customer services.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.


  • 12 years of industry experience
  • An extensive range of dedicated servers
  • Competitive pricing
  • SLA-backed 99.99% network uptime guarantee


  • No shared hosting plans
  • Limited billing cycles and payment options
Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.
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it" s Hosting lost our backups and made irreversible damage on our website It" s lost backups of our website and when trying to fix a performance issue, they damaged the entire website with their "tests". Now they can't revert the changes they made and we do not have backups as they lost 6 days' worth of them. We are now basically left with permanent damage on our site causing us lost revenue. Their support is completely useless with no resolutions and endless chats with people who cannot help you. They promise updates on issues but never provide them. They disconnect you from the chat (the only way of support they offer). If you do not want to risk your website being left with permanent damage and causing lost revenue to your business, DO NOT USE it" s hosting services!

Michael Mauer, Singapore
January 16, 2022
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