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Reviews and expert opinion XnetServer

Solomon Ndung'u Solomon Ndung'u Web Hosting Expert

Established in 1991, XnetServer is an internet services provider based in Turkey. It specializes in providing dedicated servers, private servers, and colocation services, among others.

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Overview

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XnetServer is an internet services provider located in Istanbul, Turkey. It was founded in 1991 and it has over 25 years of experience in offering colocation services, dedicated servers, VPS servers, email hosting services, and domain name registration services. With its world-class data center, the firm is able to offer its customers a 100% satisfaction guarantee.

Features and Ease of Use

Some of the features you can expect to find in XnetServer’s web hosting packages include:

  • SSD storage disks
  • IPv4 address
  • Dedicated servers
  • VPS servers
  • 100% uptime guarantee

XnetServer houses all of its servers in its state-of-the-art data center located in Instanbul, Turkey. For improved performance of its clients’ websites, the firm uses top-notch hardware from popular manufacturers, including IBM, HP, Juniper, VMware, Cisco, and Microsoft, among others.

Its servers run on robust Intel Xeon processors. The firm also deploys SSD disk storage in its hosting packages, which makes its clients websites have superior loading speed. Furthermore, its servers run on CentOS operating system.

XnetServer’s dedicated servers include four plans. Its basic plan includes 4GB RAM and 2×240 SSD storage, and its advanced plan comes with 128GB RAM and 2×960 SSD storage. Each of its dedicated servers is connected to a 100Mbps dedicated speed portal.

The hosting provider does not offer backup services to its customers. Users are responsible to perform their own backups in order to safeguard their vital data and information. In addition, none of its hosting packages contain an SSL certificate, even as an extra package that its customers can purchase. Other services provided by the firm include colocation services and private server solutions.

Pricing and Support

XnetServer’s hosting packages are quite expensive. Clients can make monthly payments through the vendor’s flexible payment policy. Its prices are all listed in U.S. dollar.

The firm does not offer a money-back guarantee, free trial period, or any other refund policy. Nor does it provide a network uptime guarantee. However, it does offer a 100% customer satisfaction guarantee to its users.

In the event of a technical issue arising, you can contact its customer service team via email, telephone, or live chat support. The hosting provider does not offer an open system for ticketing support. This support team is also not available round the clock.

Trying to access the support section brings up a login box, suggesting that only existing customers can open tickets on this vendor’s ticketing system.

This hosting provider has only partially set up its customer service portal. Although it has set up a knowledge base, it seems to be empty. I sent a support query to this vendor’s support team via email but never heard back from them.

Pricing

4.0

Comparison

How does XnetServer match up to the competition?

HostingerCompare4.9Compare
InterServerCompare4.8Compare
XnetServerCompare4.0Compare
BluehostCompare2.5Compare

User reviews

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XnetServer REVIEW: BOTTOM LINE

XnetServer’s vast experience in the web hosting industry, world-class data center, and a customer satisfaction guarantee of its kind, has enabled it to continue garnering popularity among webmasters in Turkey and beyond. It is ideal for large business corporations and businesses to whom budget is not a concern. Its solutions are not designed for startups or small business enterprises.

XnetServer might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”

Pros

  • Promises 100% customer satisfaction guarantee
  • High-end hosting infrastructure
  • CentOS operating system, SSD storage disks
  • Over 25 years of experience in web hosting

Cons

  • No money-back guarantee
  • Knowledge base is empty
Solomon Ndung'u Solomon Ndung'u
Solomon Ndung’u is a writer, author, and SEO specialist. When he’s not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.

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