Managed Magento hosting provider WebScoot was founded in 2014 to deliver the fastest e-commerce hosting. It has worked hard to become a market leader in performance, innovation, scalability, and security, and over the years it has accumulated more than 1,000 customers.
WebScoot has offices in the United States, India, and the United Arab Emirates. Its platform is built on the Amazon Web Services (AWS) cloud, and its simple website is in English
Features and Ease of Use
WebScoot provides fast Magento hosting with almost no downtime. Its first three plans (AWS-Growing, AWS-Advanced, and AWS-Scale) should be suitable for medium to large e-commerce companies, but the largest enterprises should choose the AWS-Enterprise package that comes with a load balancer, multiple app servers, and tailored resources.
You get the following features with WebScoot’s hosting plans:
- Almost no downtime
- Daily snapshot backups
- Unlimited free SSL certificates
- At least 50 GB SSD storage
One thing I like a lot about this host is the website loading speeds. In addition to the AWS multiple worldwide connections, WebScoot uses Cloudflare and Sucuri CDN and caching services.
Security is obviously a big concern in e-commerce, so I’m pleased to see that this vendor uses application firewalls and other measures to block 99.9% of DDoS, SQL injection, cross-site scripting (XSS), and many other attacks.
Webmasters can manage their hosting using the cPanel control panel, and experts also have shell access.
Although cloud servers are backed up daily, you can’t restore your website directly from the Magento dashboard. You have to contact the support team to do this for you via AWS.
The underlying Amazon AWS gets as close to 100% uptime as you are likely to get, and engineers are always on hand to step in immediately if issues arise.
Pricing and Support
Although the AWS cloud platform is not cheap, WebScoot offers its optimized Magento hosting at reasonable prices, and they come with unlimited free SSL certificates that you never need to renew. Unfortunately, there are no free domains (or domain registration at all), so you’ll have to make separate provision for this.
Although there is no free trial and no money-back guarantee, the monthly billing cycles mean you’re not bound by any long-term-contract, so your risk is minimized.
You can reach out to the very responsive customer support team via live chat, ticket, telephone, or email. I was impressed by my interaction with a live chat agent:
There’s no knowledge base, but the blog contains several tutorials that might help you with self-support.
How much does WebScoot cost?WebScoot offers multiple plans priced highest to lowest. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which WebScoot plan should I get?My recommendation is to start with a cheaper plan. You can always upgrade later on. WebScoot can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from WebScoot here.
How good is WebScoot’s customer support?WebScoot is not ranked as one of our top web hosts. But that can also be a result of WebScoot being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.