Reviews and expert opinion Webgo

Ranked 826th from 2573 Web Hosting
4.3
Ease of Use
4.3
Features
4.5
Pricing
4.3
Support
4.4
Server locations
Germany
Mark Holden
Mark Holden
Web Hosting Expert
German website hosting company Webgo offers feature-packed plans that are expensive but come with generous payment terms including a six-month free trial and a 100% money-back guarantee.

Overview

Webgo

Webgo was founded in Hamburg, Germany in 2004. This award-winning company uses 100% green energy and works with 350 internet providers in 40 countries. Its comprehensive (even overwhelming) website is in German.

Features and Ease of Use

Webgo offers a full suite of hosting services, from shared hosting and website building tools to dedicated servers. The shared hosting plans come with these main features:

  • 99.99% guaranteed accessibility
  • Free domains available
  • Up to 20 add-on domains
  • Free Let’s Encrypt SSL certificate
  • Up to 1000 GB webspace
  • Unlimited free traffic per month

Beginner webmasters will be pleased to see a one-click installer, but only for a small selection of programs such as Drupal, Joomla, Magento, MediaWiki, osCommerce, and WordPress.

Expert users will be pleased to see support for PHP (versions 5.6 through 7.2), Python, and CGI/Perl in addition to the usual FTP, MySQL, and phpMyAdmin. Also, SSH, SFTP, and Cron jobs.

For shared hosting, you can choose either an SSD RAID 10 configuration (faster and more expensive) or HDD (slower and cheaper). In either case, your feature-packed plan will use the Linux operating system.

Webgo uses a German data center with redundant fiber connections and routing equipment, and a 400 Gbps+ backbone to ensure that your content is delivered quickly. This center has 24/7 monitoring and security, and it uses 100% clean power. It offers an 99.9% annual uptime average.

Pricing and Support

You automatically get six months free when you sign up for a hosting plan, but beware the high price hike once to reach the seventh month. Personally, I’m not sure it’s worth the high price, so be sure that you’re sure about amortizing the total cost over the course of a year. You needn’t worry too much about your initial commitment, though, since there is a 100% money-back guarantee.

This vendor’s entire website, and especially its checkout flow, is very overwhelming, so signing up can be quite confusing. Several long forms need to be filled out before you can activate your hosting plan, and you’ll need to navigate through a lot of other products and free trials en route to your final purchase.

Support is available every day, but it’s not 24/7. You can contact the team from 9.00am to 8.00pm on Mondays through Fridays, and from 11.00am to 6.00pm on Saturdays and Sundays. Contact can be made via email, phone, or live chat, but English support is only available by email, which I learned when I tried the live chat:

Webgo

Since Webgo’s website includes so much information, I’m surprised to find only an FAQ page and no additional self-support documentation.

Pricing

4.3

Web Hosting

Plan Name
Storage
Price
Plan Name
Storage
Price
50 GB
$6.71
More Details

Bottom line on Webgo

Webgo provides feature-packed hosting packages at a high price but with a 100% money-back guarantee and six-month free trial. Webgo can also help you “go green” thanks to its use of 100% gree energy.

Pros

  • 100% money-back guarantee
  • 365-day (but not 24-hour) customer support
  • Six-month free trial on all plans
  • Powered by 100% green energy

Cons

  • Expensive prices following the free trial period
  • Complicated vendor website

For a six-month web hosting free trial, go to Webgo

Mark Holden
Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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