Reviews and expert opinion Webgo

Mark Holden
Mark Holden
Web Hosting Expert

German website hosting company Webgo offers feature-packed plans that are expensive but come with generous payment terms including a six-month free trial and a 100% money-back guarantee.


Overview

Webgo-overview1

If you are in a hurry, and just want the bottom line: for the same price as Webgo you can get much better servers with 24/7 support with Hostinger, so why even bother?!

Webgo was founded in Hamburg, Germany in 2004. This award-winning company uses 100% green energy and works with 350 internet providers in 40 countries. Its comprehensive (even overwhelming) website is in German.

Features and Ease of Use

Webgo offers a full suite of hosting services, from shared hosting and website building tools to dedicated servers. The shared hosting plans come with these main features:

  • 99.99% guaranteed accessibility
  • Free domains available
  • Up to 20 add-on domains
  • Free Let’s Encrypt SSL certificate
  • Up to 1000 GB webspace
  • Unlimited free traffic per month

Beginner webmasters will be pleased to see a one-click installer, but only for a small selection of programs such as Drupal, Joomla, Magento, MediaWiki, osCommerce, and WordPress.

Expert users will be pleased to see support for PHP (versions 5.6 through 7.2), Python, and CGI/Perl in addition to the usual FTP, MySQL, and phpMyAdmin. Also, SSH, SFTP, and Cron jobs.

For shared hosting, you can choose either an SSD RAID 10 configuration (faster and more expensive) or HDD (slower and cheaper). In either case, your feature-packed plan will use the Linux operating system.

Webgo uses a German data center with redundant fiber connections and routing equipment, and a 400 Gbps+ backbone to ensure that your content is delivered quickly. This center has 24/7 monitoring and security, and it uses 100% clean power. It offers an 99.9% annual uptime average.

Pricing and Support

You automatically get six months free when you sign up for a hosting plan, but beware the high price hike once to reach the seventh month. Personally, I’m not sure it’s worth the high price, so be sure that you’re sure about amortizing the total cost over the course of a year. You needn’t worry too much about your initial commitment, though, since there is a 100% money-back guarantee.

This vendor’s entire website, and especially its checkout flow, is very overwhelming, so signing up can be quite confusing. Several long forms need to be filled out before you can activate your hosting plan, and you’ll need to navigate through a lot of other products and free trials en route to your final purchase.

Support is available every day, but it’s not 24/7. You can contact the team from 9.00am to 8.00pm on Mondays through Fridays, and from 11.00am to 6.00pm on Saturdays and Sundays. Contact can be made via email, phone, or live chat, but English support is only available by email, which I learned when I tried the live chat:

Webgo-overview2

Since Webgo’s website includes so much information, I’m surprised to find only an FAQ page and no additional self-support documentation.

How much does Webgo cost?
Webgo offers multiple plans priced highest to lowest. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which Webgo plan should I get?
My recommendation is to start with a cheaper plan. You can always upgrade later on. Webgo can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from Webgo here.
How good is Webgo’s customer support?
Webgo is not ranked as one of our top web hosts. But that can also be a result of Webgo being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Comparison

How does Webgo match up to the competition?

Hostinger Compare 4.9 Compare
InterServer Compare 4.8 Compare
Webgo Compare 4.3 Compare
Bluehost Compare 2.5 Compare

Pricing

4.3

User reviews

Based on 1 reviews in 1 languages
5.0
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5.0
anonymus
Colombia
February 10, 2020
Top service, super fast server. Domains + SSL (LE) included

For me personally the best hoster. The servers are the fastest in Germany. The service is very competent, if a little arrogant from time to time. Prices are a bit higher, but considering that the Power Package for EUR 30 includes a total of 20 domains.

Bottom line on Webgo

Webgo provides feature-packed hosting packages at a high price but with a 100% money-back guarantee and six-month free trial. Webgo can also help you “go green” thanks to its use of 100% gree energy.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.

Pros

  • 100% money-back guarantee
  • 365-day (but not 24-hour) customer support
  • Six-month free trial on all plans
  • Powered by 100% green energy

Cons

  • Expensive prices following the free trial period
  • Complicated vendor website
Mark Holden
Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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