Reviews and expert opinion Web Drive

Ranked 1598th from 2195 Web Hosting
4.1
Ease of Use
4.1
Features
4.0
Pricing
4.0
Support
4.1
Server locations
Auckland
Onajite Omare
Onajite Omare
Web Hosting Expert
Web Drive is a New Zealand company with over 22 years in business. It offers basic web hosting features at high prices with extra money charged on other things including technical support.

Overview

Web Drive

Founded in 1997, Web Drive’s vision is to be New Zealand’s best web host, and its entire team works to ensure this. It currently supports more than 25,000 customers with 100,000 domains. It offers web hosting, cloud servers and dedicated servers.

With its main data center in Auckland, it currently houses more than 1,000 servers. Its website is in English.

Features and Ease of Use

Web Drive offers four plans – Starter, Lite, Reseller, and Enterprise – offering one free website hosting, for any other website you want to host on your plan (all but the Starter plan), you’ll have to pay an extra fee.

Web hosting customers are provided with the following:

  • 99.9% uptime guarantee
  • 5GB to 10GB traffic per website
  • 1GB or 5GB storage space per website

Despite the fact that it sells SSL, it doesn’t offer a free certificate, even on its premium plans. I also found it interesting that aside from the purchase fee, it also charges an installation fee to have it connected to your domain. This is a downside because Google has made HTTPS a key ranking factor. It’s necessary and having to pay more to have it installed is not favorable. Many top hosts have a tool that settles that for free.

Concerning other hosting features, what it offers is basic at best. There’s no application installer, nor is there a website builder. As such, you’ll have to write your own HTML.

It offers Plesk control panel which you can use to set up the necessary hosting settings such as your website files, cron jobs, subdomains, and emails. Be aware that it only supports PHP programming. If you want to use any language outside PHP, like Python, you’ll have to look elsewhere.

Pricing and Support

Web Drive’s web hosting prices are pricey, with monthly prices too high for the features on offer. Also, if you want to add another domain to your hosting account, you’ll have to pay an additional fee. In addition to the price of the SSL, setup, and domain, you’ll spend more than you might have to with many other providers.

There’s no free trial or money-back guarantee. This means that there’s no way to try out the service without any financial commitment. And, in any case where it agrees to refund your leftover balance, you’ll be charged a refund fee.

Server support comes at an hourly rate that depends on the necessary technician if it deems the error not to be its fault, and is not available 24/7. They work from 8:30 AM to 5:30 PM from Monday to Friday (GMT+12) and a few hours during the weekend. If you need help outside these hours, you’ll pay more.

The available options for contact are ticket, phone, and email. I sent an email and received a response a few hours later.

Web-Drive-overview2

There is also a knowledge base with a few tutorials.

Pricing

4.0

Web Hosting

Plan Name
Storage
Bandwidth
Number of Sites
Price
1 GB
5 GB
1
$9.76
Plan Name
Storage
Bandwidth
Number of Sites
Price
1 GB
5 GB
1
$9.76
More Details

Bottom line on Web Drive

If you’re in New Zealand, you might want to try out Web Drive. However, its prices are a bit high, there’s no money-back guarantee, and support often comes at an added cost. In addition, the downtime guarantee is limited to 30%, regardless of how many hours you experience and the count only starts after an hour of downtime.

Pros

  • Privately owned Auckland-based data center
  • Knowledge base with resources available
  • Phone, email, and ticket support
  • Downtime warranty of up to 30% of hosting fees

Cons

  • No money-back guarantee
  • Support isn’t 24/7 and outside hours support isn’t free

Get Kiwi hosting with Web Drive

Onajite Omare
Onajite Omare
Onajite loves teaching people how to start a business, manage it and scale online. She also provides technical SEO and copywriting services to businesses in several industries, including e-commerce, online marketing, website development, and design. She has an affinity to be buried nose-deep in books or articles, be it fiction or otherwise.

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