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Reviews and expert opinion VTX Telecom

Gwen Rodgers Gwen Rodgers Web Hosting Expert

VTX Telecom (or VTX, as it calls itself) is a Swiss company that offers internet, telephony, mobile, hosting, and cloud services for businesses. The company also offers internet, telephony, TV, mobile, and web hosting for private customers. The company boasts of over thirty years of experience in the telecommunications sector.

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vtx mainVTX Telecom (VTX) is backed by thirty years of experience in the telecommunications sector. In the domain of VoIP, it has more than twelve years of experience. The company has seven branches in Switzerland and boasts of 29,997 customers. The company has been providing web hosting services in Switzerland for more than twenty years. At present, it manages over 20,000 domain names. The website is accessible in German and French.

Features and Ease of Use

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For its residential and corporate users (beginners), VTX offers two plans – Webpack Linux and Webpack Windows. These plans come with:

  • Hosting in a Switzerland-based data center
  • 15GB of storage space
  • Unlimited data volume
  • Unlimited number of subdomains and aliases
  • 200 email addresses with 1GB of storage space
  • VTX webmail
  • Web interface for administration
  • Protected directories
  • FTP access
  • Web statistics

The Linux plan comes with 20 MySQL databases; CGI, PHP, Perl scripts; and one-click installation of Joomla, WordPress, PrestaShop, and Magento. The Windows plan comes with Access database; offers an option of MSSQL database; and supports ASP and ASP.NET scripts. These plans come with a web interface that has more than 200 pre-installed applications, which you can use to design your website easily. You can even use the same interface for easy management of your emails and website.

The company also offers three corporate cloud server plans, six corporate housing plans for your servers and equipment, four dedicated server plans, customized managed cloud server, hosted-exchange (collaborative mailing solution), and five Easy Share plans for sharing, saving, and syncing documents. The company’s SLAs guarantee 99.9% availability of network, hardware, and infrastructure, thus ensuring an optimal internet presence for its clients. However, it’s lower than the industry average.

Thanks to VTX Easy Website (website builder) that lets you customize a hundred expert-generated web templates and choose from hundreds of royalty-free images, you can design your website without programming or coding skills.

With the company’s Easy Share plans, you can share, sync, modify, and create documents online and keep them secure, thanks to heavy encryption and daily backups. With Easy Share, you can even synchronize your documents and data between your smartphone, computer, and tablet, and access them easily on the go.

Thanks to its partnership with Cloudflare, VTX offers a CDN (Content Delivery Network), thus ensuring faster content delivery to your website visitors, irrespective of their location.

VTX also offers you root access, which means you’ll have unlimited access to the server, and thus, complete control of your hosting.

Pricing and Support

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VTX’s entry-level hosting plans are cheap. You can pay for these yearly plans in CHF (Swiss Franc) via MasterCard, Visa, and PostFinance.

VTX’s customer support can be reached via phone (Monday-Friday: 8:00 AM to 6:00 PM), email, live help, an online form, and a ticketing system. The company also offers remote support via TeamViewer. Though I couldn’t reach their live help, I was able to submit my queries via their online form. However, my questions went unanswered.

Those seeking to manage support on their own can head to the Support-Hosting section of VTX that houses several user manuals, video tutorials, and an FAQ section.




How does VTX Telecom match up to the competition?

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User reviews

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Sandro Müller
November 30, 2020
Unfortunately the advertising promises much more than the provider offers

The prices are about 30% higher than with other providers. The provider has gag contracts and is also not willing to let you leave the contract earlier. In addition, the customer is led to believe that a personal advisor is available to assist him. Unfortunately there is no sign of this. Goodwill and customer proximity are foreign words, just as well as accessibility by telephone.


If you are looking for cheap Swiss hosting backed by a reliable service provider, VTX Telecom’s hosting plans backed by its twenty-plus years of industry experience are surely worth a shot.


  • 20+ years of hosting experience
  • Low-cost pricing options
  • 100% Swiss provider
  • Varied internet and telephony solutions


  • SLA guaranteed 99.9% availability
  • Live help not always available

Get 100% Swiss hosting from VTX Telecom

Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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