Features and Ease of Use
Visual Hosting doesn’t do shared hosting or other low-end hosting services for small businesses to power up their websites. Its target customers are medium-sized e-commerce companies and large organizations.
This company’s “starter” service is its Cloud VPS that comes in three flavors. The Standard plan provides 1 GB RAM, 10 GB disk storage, and one public IP whereas the Premium plan provides 4 GB RAM, 100 GB disk storage, two public IPs, and 50 GB backup storage. In the middle sits the Advance plan that adds cPanel and higher resources to the Standard plan.
With all of these plans you can enjoy the following features:
- 99.5% SLA
- Full root access
- Advice from certified professionals
- Fully configurable resources
- Ability to install applications
What you won’t get is the kinds of free features such as free SSL or a free registered domain that you often get from low-cost shared hosting providers. But, as already hinted, you do get the cPanel control panel on all but the most basic plan, plus full root access, and you can install any applications you want.
I like the redundancy features that duplicate your data in case of system failure, plus protection against third parties as part of the security setup.
As your business expands, you have the freedom to request additional resources directly from your admin panel without the need to provide any termination notice for your current plan.
Pricing and Support
Visual Hosting’s VPS prices are reasonable for the features on offer, and you can save an additional 20% if you’re willing to take an annual plan. It may be worth taking a chance on an annual commitment because this company has the confidence to give you a 30-day money-back guarantee that should get you out if you’re not entirely satisfied within the first few weeks.
Visual Hosting’s 24/7 customer support can be accessed via online chat, ticket, contact form, phone, or email. I received a relevant answer within five minutes of sending an inquisitive email:
Visual Hosting provides a knowledge base for self-support, but you have to sign in to use it.